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Hi Xandria,
You can contact us here under pre-sale questions if you should lose access to the forum: https://kriesi.at/contact
Best regards,
RikardHi Zetrh,
We just added that recently so I don’t blame you for missing that :-)
Best regards,
RikardFebruary 15, 2018 at 7:38 am in reply to: Sidebar on woocommerce shop page shows at bottom of page #912662Hi kboger,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi Jas,
Ok, thanks for the feedback. I’ll leave the thread open in case you should need any further help from us.
Best regards,
RikardHi Dundee,
Could you post a link to where we can see the actual element please?
Best regards,
RikardFebruary 15, 2018 at 7:33 am in reply to: Embedding a Facebook video changes language to Spanish #912659Hey jamesrapage,
I’m pretty sure that is coming from/is set by facebook, maybe the user or account who owns the video is using the spanish language?
Best regards,
RikardHi Trevor,
All the classes are available for you if you inspect the elements in your browser. You will likely need to adjust the header and the container elements in some way.
Best regards,
RikardHi,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic.
Best regards,
RikardHi JUICYDESIGN-Berlin,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHey Steffen,
We haven’t tested that for compatibility, so I think you will have to simply try it out to see if it works or not.
Best regards,
RikardHey CM Architects,
Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi Chris,
The Fullscreen Slider has options for hiding it on different screen widths, if you are not seeing that then you are probably not running the latest version (4.2.3) of the theme?
Best regards,
RikardHey shreinmedia,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi orangedragin,
First off, please try updating the theme to the latest version (4.2.3) to see if that helps please: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi,
I think there was some CSS causing the problem, adding Nikko’s CSS corrected it.
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that. Please try this CSS as well:
@media only screen and (max-width: 767px) { #header .widget { top: -40px; } }Best regards,
RikardHi,
Glad we could help, I’ll leave the thread open in case you should need any further help on the topic.
Best regards,
RikardHi,
Great, glad we could help :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey MIMMT,
Could you post a link to the page in question so that we can take a closer look please?
Best regards,
RikardHi,
You could try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/
If that doesn’t help either then I think you will have to update manually via FTP, there are instructions how to do that in the link I posted above.
Best regards,
RikardHi,
You have an option for that if you click into the element options, check the Tab Symbol option in the Settings tab.
Best regards,
RikardHi Chris,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey poylomat,
Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardFebruary 15, 2018 at 6:26 am in reply to: How to put a 3/4 column in the center of the page? #912636Hi Anton,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 15, 2018 at 6:23 am in reply to: Change the Post Slider's default arrow icon to custom image #912635Hi,
I think that is being blocked by the browser itself since it’s coming from a different server, did you try loading it from your own server?
Best regards,
RikardHi,
Thanks for the login details, I’m not sure why that is happening though. Did you try to deactivate all plugins to see if that helps? Also, do you have debug active on your installation? https://codex.wordpress.org/WP_DEBUG. We can check for you if you post FTP login details in private.
Best regards,
RikardFebruary 15, 2018 at 6:11 am in reply to: left menu styling and widget need to look the same #912632Hi Tina,
Great, glad you got it working and thanks for the kind words :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
That is not possible since they are in the same element. You could try to wrap them in separate divs though, that means they can be targeted with CSS:
<div id="phone-info-names">Names here</div><div id="phone-info-numbers">Numbers</div>Best regards,
RikardHi,
Great, glad you got it working and thanks to @guenni007 for helping out :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
Rikard -
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