Hi Xandria,

You can contact us here under pre-sale questions if you should lose access to the forum: https://kriesi.at/contact

Best regards,
Rikard

Hi kboger,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hi Dundee,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

Hi Trevor,

All the classes are available for you if you inspect the elements in your browser. You will likely need to adjust the header and the container elements in some way.

Best regards,
Rikard

Hi JUICYDESIGN-Berlin,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

Hey CM Architects,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi,

Thanks, I’ll close the thread for now.

Best regards,
Rikard

Hi orangedragin,

First off, please try updating the theme to the latest version (4.2.3) to see if that helps please: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hi,

Thanks for that. Please try this CSS as well:

@media only screen and (max-width: 767px) {
#header .widget {
    top: -40px;
}
}

Best regards,
Rikard

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

You could try running this plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

If that doesn’t help either then I think you will have to update manually via FTP, there are instructions how to do that in the link I posted above.

Best regards,
Rikard

Hi Chris,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Anton,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Thanks for the login details, I’m not sure why that is happening though. Did you try to deactivate all plugins to see if that helps? Also, do you have debug active on your installation? https://codex.wordpress.org/WP_DEBUG. We can check for you if you post FTP login details in private.

Best regards,
Rikard

Hi,

That is not possible since they are in the same element. You could try to wrap them in separate divs though, that means they can be targeted with CSS:

<div id="phone-info-names">Names here</div><div id="phone-info-numbers">Numbers</div>

Best regards,
Rikard