Page 1886 – Support | Kriesi.at – Premium WordPress Themes

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March 11, 2018 at 6:27 am in reply to: Advanced layerslider landing screen 2 locking browser window #925144

Rikard
Keymaster

Hey lindseyboo,

I couldn’t see anything like that on my end using Chrome on OSX. How can we reproduce the problem?

Best regards,
Rikard

March 11, 2018 at 6:25 am in reply to: A few issues after upgrading to 4.2.6 #925143

Rikard
Keymaster

Hi,

Sorry for the problems. Please try to remove this file via FTP: /themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php

The reason why this needs to be done is because that file has moved to a new location in 4.2.6.

Best regards,
Rikard

March 10, 2018 at 3:18 pm in reply to: Update to 4.2.6 Seems to Break Site #924932

Rikard
Keymaster

Hi @joannapurosto,

Please open a new thread and include WordPress admin login and FTP details to your site in private so that we can have a closer look.

Best regards,
Rikard

March 10, 2018 at 3:17 pm in reply to: Update to 4.2.6 Seems to Break Site #924931

Rikard
Keymaster

Hi AJDesignCo,

Did you see any error messages after you had updated?

Thanks @markpevans for helping out, upgrading your versions of PHP might help.

Best regards,
Rikard

March 10, 2018 at 3:12 pm in reply to: How to create titles on pictures for blog posts #924928

Rikard
Keymaster

Hi,

Just try to take a deep breath and follow my instructions one by one:

First step: activate debug mode, follow the link I posted for instructions.

Second step: add the shortcode I posted in the shortcodes box just under the normal layout box which will be visible after you have activated debug mode.

Best regards,
Rikard

March 10, 2018 at 3:08 pm in reply to: How To Add A YouTube subscribe button to Footer Options #924927

Rikard
Keymaster

Hey Nathan,

Maybe this tutorial will help you out with that? http://www.wpbeginner.com/wp-tutorials/how-to-add-youtube-subscribe-button-in-wordpress/

Best regards,
Rikard

March 10, 2018 at 3:06 pm in reply to: Easy Slider stuck in loading after 3 images with captions #924926

Rikard
Keymaster

Hi Christian,

Sorry for the problems. Could you link directly to a post where this is happening so that we can have a closer look please?

Best regards,
Rikard

March 10, 2018 at 3:03 pm in reply to: How to Add <center> tag in Blog/page navigation Shortcut Codes #924925

Rikard
Keymaster

Hi,

There is no option for that using the shortcodes for Enfold unfortunately, but if you use CSS instead of adding markup then you wouldn’t have this problem.

Best regards,
Rikard

March 10, 2018 at 3:00 pm in reply to: eliminate header transparency but keep other elements #924924

Rikard
Keymaster

Hey AlpineWeb,

Could you post a link to the site in question so that we can take a closer look please? If you have a mockup of what you are trying to achieve then that would likely help as well.

Best regards,
Rikard

March 10, 2018 at 2:58 pm in reply to: How to add extra elements in shorcutcodes #924923

Rikard
Keymaster

Hi,

Thanks for the feedback, though there is no support for that in the shortcodes for Enfold unfortunately.

Best regards,
Rikard

March 10, 2018 at 2:54 pm in reply to: Table Tab Content not loading completely #924922

Rikard
Keymaster

Hey hanneska,

Thanks for the login details. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 10, 2018 at 2:48 pm in reply to: Theme enfold doesn't save changes #924919

Rikard
Keymaster

Hi,

I don’t think modifying the theme files to work with 5.4 would be a very realistic option, are you not able to update to at least 5.6? I can’t understand why anyone would want to run that version, if I were in your shoes then I would run PHP7 as it will improve the performance of your site greatly.

Best regards,
Rikard

March 10, 2018 at 2:24 pm in reply to: HTTP ERROR 500 #924916

Rikard
Keymaster

Hi djsmbd,

Thanks for sharing and for helping out. Did any of those suggestions solve your problems @MartiskaSon?

Best regards,
Rikard

March 10, 2018 at 1:52 pm in reply to: Fatal Error #924914

Rikard
Keymaster

Hi,

The error occurs because of those two files contains similar code, so what you have done already should be enough. Victoria wrote the second part as an explanation of why you should delete the first file.

Best regards,
Rikard

March 10, 2018 at 1:48 pm in reply to: Code Block Content #924913

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 1:46 pm in reply to: Fatal error #924912

Rikard
Keymaster

Hi Renata,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 1:44 pm in reply to: Menu Color on click #924911
Rikard
Keymaster
Hey lilianguentsche,

Please try the following in Quick CSS under Enfold->General Styling:
```
.current_page_item .avia-menu-text {
  color:#ddd !important;
}
```
Best regards,
Rikard
March 10, 2018 at 1:42 pm in reply to: Dal Facebook?? #924910

Rikard
Keymaster

Hi Galeph,

Could you post a link to where we can see the problem please?

Best regards,
Rikard

March 10, 2018 at 8:14 am in reply to: Updatet to 4.2.6 return blank page #924868

Rikard
Keymaster

Hey BigBatT,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 8:11 am in reply to: Google maps is not working #924867

Rikard
Keymaster

Hey Erin,

Thanks for the login details, you are getting this error message: https://developers.google.com/maps/documentation/javascript/error-messages#deleted-api-project-map-error. Could you make sure that the API key is still active in your Google account?

Best regards,
Rikard

March 10, 2018 at 8:05 am in reply to: Find wordpress optimization and cache plugins used on a site #924865

Rikard
Keymaster

Hi,

Oh, that I have no idea how to do unfortunately. Maybe you could email them and ask?

Best regards,
Rikard

March 10, 2018 at 8:04 am in reply to: Urgent – http 500 error after update #924864

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 8:02 am in reply to: Mobile Sidebar for products #924863

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 7:55 am in reply to: Testimonial Link not working on phone #924861

Rikard
Keymaster

Hi Susi,

I couldn’t reproduce the error on my end using Chrome, on which device and browser are you seeing that?

Best regards,
Rikard

March 10, 2018 at 7:50 am in reply to: Color selection Background image Positioning #924860

Rikard
Keymaster

Hey Dennso,

If you want greater control over the background image on mobile devices then you could try to copy the element in question and use an image better adapted to mobile screens. You can show/hide the correct section using the Screen Options in the element options.

Best regards,
Rikard

March 10, 2018 at 7:47 am in reply to: Tab Section Links #924859

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 7:45 am in reply to: Contact Form Change font color and add padding to the right #924858

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 7:36 am in reply to: Masonry gallery resolution issue #924857

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 10, 2018 at 7:35 am in reply to: When opening a fresh saved page or opening existing pages goes to 404 #924856

Rikard
Keymaster

Hey marcelimo,

I get a 404 page as well. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 10, 2018 at 7:33 am in reply to: Both left and right sidebar on all blog posts #924855

Rikard
Keymaster

Hey hcassin,

Not by default unfortunately, but you could try to “fake” a sidebar using a 1/5 element and Widget areas inside of it for instance.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 56,551 through 56,580 (of 93,573 total)

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