Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey nimo1024,

When you select the background image from the WordPress gallery, you will get an option on the right hand side of the screen to select the resolution of the image, could you check that the correct size is selected there if you try to add it again?

If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

Hi,

Thanks for the feedback. I created a test page with an Easy Slider with three images, and that seems to be working fine. Please see private. What exactly are you adding other than the images? If you are using html markup for your captions and not closing the tags properly, it might cause the builder to break.

Best regards,
Rikard

Hi,

Thanks for the screenshot, though I can’t reproduce that on an iphone6 using Chrome. Could you try to clear your browser cache on the device and reload the page to see if that helps? You could also try a different browser or an incognito tab in Chrome.

Best regards,
Rikard

Hi,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Colin,

I agree, it’s a dated OS and users on systems like that should be aware that there could be problems with modern websites. We’ll keep the thread open though in case you should need any further help on the topic.

Best regards,
Rikard

Hi,

Thanks for that. I’ve updated your theme to 4.2.4 and the burger menu is working now.

I agree that not receiving automatic updates is problematic, but it’s unfortunately not compatible with all server environments. Updating manually is fairly easy though, all you have to do is download the theme files and then upload them again to your server. You can find instructions on how to do that here if you like: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

Hey KellyKilgallon,

Thanks for the screenshot and login details, though I can’t reproduce that on my end. Did you try to clear your browser cache and reload the page? You could also try to a different browser or an incognito window using Chrome.

Best regards,
Rikard

Hey promisecenterchurch,

Please try the following in Quick CSS under Enfold->General Styling:

li#menu-item-search a:before {
    font-size: 30px!important;
}

Your current CSS is being served from Autoptimise, so you might want to clear that first.

Best regards,
Rikard

Hey Nathan Navarrete,

You can log in with the details in private.

Best regards,
Rikard

Hey Edgarro,

It’s not included, you will have to buy a separate license for that.

Best regards,
Rikard

Hi mmaack,

Great, glad you got it working and sorry for the problems.

Best regards,
Rikard

• This reply was modified 7 years, 10 months ago by Rikard.

Hey Heather McCall,

It looks like that purchase code is invalid, which product did you get that with?

Best regards,
Rikard

Hey Chris,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard