Page 1875 – Support | Kriesi.at – Premium WordPress Themes

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February 15, 2018 at 6:26 am in reply to: How to put a 3/4 column in the center of the page? #912636

Rikard
Keymaster

Hi Anton,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:23 am in reply to: Change the Post Slider's default arrow icon to custom image #912635

Rikard
Keymaster

Hi,

I think that is being blocked by the browser itself since it’s coming from a different server, did you try loading it from your own server?

Best regards,
Rikard

February 15, 2018 at 6:20 am in reply to: Escaped code showing in back end footer #912634

Rikard
Keymaster

Hi,

Thanks for the login details, I’m not sure why that is happening though. Did you try to deactivate all plugins to see if that helps? Also, do you have debug active on your installation? https://codex.wordpress.org/WP_DEBUG. We can check for you if you post FTP login details in private.

Best regards,
Rikard

February 15, 2018 at 6:11 am in reply to: left menu styling and widget need to look the same #912632

Rikard
Keymaster

Hi Tina,

Great, glad you got it working and thanks for the kind words :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:09 am in reply to: Header widget position #912630
Rikard
Keymaster
Hi,

That is not possible since they are in the same element. You could try to wrap them in separate divs though, that means they can be targeted with CSS:
```
<div id="phone-info-names">Names here</div><div id="phone-info-numbers">Numbers</div>
```
Best regards,
Rikard
February 15, 2018 at 6:02 am in reply to: Displace logo #912629

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks to @guenni007 for helping out :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 6:01 am in reply to: udate auf #912627

Rikard
Keymaster

Hey ThomasWitzany,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 5:58 am in reply to: How to add the article directory #912626
Rikard
Keymaster
Hi,

Yes, a text block would be a good idea for adding html like that. If you want to add anchors then you need to add ID’s to your content. Like so:
```
<a href="#anchor">Link to anchor</a>

<div id="anchor">Content</div>
```
Best regards,
Rikard
February 15, 2018 at 5:55 am in reply to: Add Tahoma font to Enfold #912625

Rikard
Keymaster

Hey ythhj,

Adding CSS like that won’t add the font to the fonts list, but it should apply to your actual site though?

Best regards,
Rikard

February 15, 2018 at 5:52 am in reply to: Permanent image overlay for (mobile) images with a link #912623

Rikard
Keymaster

Hey Daniel,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 5:51 am in reply to: Embedding Mediazilla videos to match height & width #912622

Rikard
Keymaster

Hi jimmiesner,

I’m not sure if you need any further help, did you the suggestion posted by @mrjohnson2 help? Thanks for helping out btw @mrjohnson2 :-)

Best regards,
Rikard

February 15, 2018 at 5:48 am in reply to: Woo Commerce Product Image #912620

Rikard
Keymaster

Hey tsdesigns,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 15, 2018 at 5:45 am in reply to: password protected page not loading #912619

Rikard
Keymaster

Hi Aline,

That will only result in a 404 page, the page doesn’t have a URL since it’s not published yet. If the page is not published you can only preview it.

Best regards,
Rikard

February 15, 2018 at 5:42 am in reply to: Mobile menu error (javascript problem) #912618

Rikard
Keymaster

Hey nirvana,

Could you try deactivating all plugins to see if one of them is causing a conflict please? If that doesn’t help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 15, 2018 at 5:40 am in reply to: Navigation is gone in mobile version #912616

Rikard
Keymaster

Hey verena_1992,

Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

February 15, 2018 at 5:39 am in reply to: Can I create a child theme when my website is already done & adjusted? #912614

Rikard
Keymaster

Hey WindowStories,

That depends on what changes you have made, if you have edited any of the core files like functions.php or any of the CSS files, then you would have to move them to the child. If you have only made settings in the layout builder and theme options then you can export them to your child. If you want to experiment with it then I would recommend that you copy your site to a staging area on the same server or copy it to a local installation.

You can download basic child theme here if you like: https://kriesi.at/documentation/enfold/downloads/

Best regards,
Rikard

February 15, 2018 at 5:32 am in reply to: Domain Name & Host Migration – Not Working As Expected #912613

Rikard
Keymaster

Hi,

Your child theme settings; after importing them they sometimes don’t reflect on the front end, toggling a theme setting and saving again usually helps though, could you try that out? If you need any further help then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

February 15, 2018 at 5:24 am in reply to: Different logo on different-pages when using transparent header #912611

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007 :-)

Best regards,
Rikard

February 15, 2018 at 5:23 am in reply to: How to make adjustments to an icon list and buttons #912610
Rikard
Keymaster
Hey DROR,

Please try the following in Quick CSS under Enfold->General Styling:
```
.page-id-18352 .avia-icon-list li {
    margin-right:0 !important;
}

.page-id-18352 .sidebar_tab .tab_titles {
    width: 100% !important;
    min-width: 200px !important;
    max-width: 350px !important;
}
```
Best regards,
Rikard
February 15, 2018 at 5:14 am in reply to: eVision Responsive Columns #912609
Rikard
Keymaster
Hi Gerhard,

Thanks for the explanation, please try this CSS:
```
figure.wp-caption.alignleft {
    margin: 4px 10px 10px;
}
```
It looks like you have the same CSS declaration twice, you should probably remove one of them to avoid any confusion.

Best regards,
Rikard
February 15, 2018 at 4:57 am in reply to: Hintergrundbild responsive #912606

Rikard
Keymaster

Hi,

Great, glad you solved it :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 15, 2018 at 4:56 am in reply to: 2 Columms Responsiv-View #912605

Rikard
Keymaster

Hi,

Yes, your changes should survive updates. But to be sure I would recommend that you backup your site before updates, just in case something should go wrong.

Best regards,
Rikard

February 15, 2018 at 4:53 am in reply to: WPML seems to force close Columns when equal height #912604

Rikard
Keymaster

Hey stormingdesign,

Thanks for the login details. Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also try to update WordPress itself.

Best regards,
Rikard

February 15, 2018 at 4:51 am in reply to: Dimension #912602

Rikard
Keymaster

Hi,

Great, glad the CSS helped. You should try to keep the images as wide as the container, in your case that means 1300 pixels.

Best regards,
Rikard

February 15, 2018 at 4:48 am in reply to: products price jump weird when refresh #912601

Rikard
Keymaster

Hi Maria,

I see that on my end too, though I don’t think you have to worry about it too much since end-users will likely never see that. A lot of websites tend to do stuff like this when the CSS is “settling”, we could have a look at it but like I said, I don’t think any end-user will ever see that.

Best regards,
Rikard

February 15, 2018 at 4:44 am in reply to: Change width to activate mobile menu insteas of regular menu #912600

Rikard
Keymaster

Hi Empatica,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

February 15, 2018 at 4:42 am in reply to: Video Upload trouble #912599

Rikard
Keymaster

Hi Luca,

In general, self-hosted videos work less good than if you host the video on for instance Youtube or Vimeo. It will likely perform better if you host it on a service like that. Could you try uploading it to Youtube or Vimeo to see if that helps?

Best regards,
Rikard

February 15, 2018 at 4:35 am in reply to: contact form not working #912598

Rikard
Keymaster

Hey joanmateu,

If Contact Form 7 isn’t working either then it’s likely something wrong with your mail server. Please try contacting your hosting provider to see if they can help you out with that.

Best regards,
Rikard

February 14, 2018 at 2:58 pm in reply to: Fullwidth Easy Slider element visibility #912294

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

February 14, 2018 at 2:57 pm in reply to: Enfold update from version 3.4.7 #912293

Rikard
Keymaster

Hi Valérie,

I would suggest you do what Nikko advised, make a copy of your current site on the same server and then update there first to see if there are any problems, if not then you can update the production site.

This support channel is the paid support, it’s all we have :-)

Best regards,
Rikard
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Viewing 30 posts - 56,221 through 56,250 (of 92,364 total)

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