Page 1875 – Support | Kriesi.at – Premium WordPress Themes

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March 13, 2018 at 4:57 am in reply to: After update Enfold 4.2.6 some images do not appear #925858

Rikard
Keymaster

Hi,

Thanks, that worked. I’m not sure why it’s not working on that page though, you are getting some error messages so I’m guessing some of the content which comes before the logos is causing a conflict. I created a test page (in private) and it’s working as it should there. If you want to dig deeper into this then you could try to remove the content you have above that one by one to see if the problem goes away.

Best regards,
Rikard

March 13, 2018 at 4:45 am in reply to: Is Gutenberg going to effect previous developed sites #925857

Rikard
Keymaster

Hey Mark,

I think you wanted to reply to a thread, I’m not sure which one though :-)

Gutenberg should not affect anything, but as this is a major release, you should try to proceed with caution when updating. Try to do the update on a staging or local version of your site first, and you could also try to do testing on it, following a process like this.

Best regards,
Rikard

March 13, 2018 at 4:40 am in reply to: Divs missing #925856
Rikard
Keymaster
Hey codecreative,

Yes that is going to happen if the cells are left empty, meaning that they have no content except for the background image. Maybe you could try to have a minimum height for mobile, try this to see if it works:
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .av-flex-cells .no_margin {
  height: 300px !important;
}
}
```
Best regards,
Rikard
March 12, 2018 at 6:58 am in reply to: Hide date, author and category description in post listed #925352

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 12, 2018 at 6:56 am in reply to: WordPress.org Admin Login problems and plugins or themes #925349

Rikard
Keymaster

Hey prettyfish,

You mean wordpress.com, right? We can’t help you out with login details unfortunately, since that is connected to your email/account. I haven’t heard of anyone having this problem before so I don’t think it’s theme related.

Best regards,
Rikard

March 12, 2018 at 6:54 am in reply to: Feature image not showing up when sharing link #925348

Rikard
Keymaster

Hi,

Thanks for the clarification. You can control that by using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

March 12, 2018 at 6:52 am in reply to: Icon boxes equal column height #925347

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 12, 2018 at 6:40 am in reply to: How to center these two items? #925342

Rikard
Keymaster

Hi Alex,

Thanks for the feedback, though the URL you posted in your first reply leads to a 404 page. Where can we see the actual elements in question?

Best regards,
Rikard

March 12, 2018 at 6:38 am in reply to: Close icon on hamburger menu. #925341

Rikard
Keymaster

Hey mela1989,

Thanks for that, though the login details are not working. Could you check and verify please?

Best regards,
Rikard

March 12, 2018 at 6:35 am in reply to: Remove border from main content #925340

Rikard
Keymaster

Hey darkcanvas,

I’m not sure I understand which border you are trying to remove, could you point it out in a screenshot maybe?

Best regards,
Rikard

March 12, 2018 at 6:12 am in reply to: How To Show Video Footage Still Rather Than White Space #925335

Rikard
Keymaster

Hi,

Thanks for the feedback. Maybe you could try updating manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 12, 2018 at 6:10 am in reply to: How To Alphabetize Accordion Titles Vertically Rather Than Horizontal #925334

Rikard
Keymaster

Hi,

Thanks for the feedback, please let us know if you should need any further help on the topic of if we can close it.

Best regards,
Rikard

March 12, 2018 at 6:09 am in reply to: How to create titles on pictures for blog posts #925333
Rikard
Keymaster
Hi,

There is no child theme functions.php if you are not using a child theme, which is looks like you are not doing. So you would have to do this instead:
If you are not using a child theme you need to add the above function after this line in the theme functions.php:
```
if(isset($avia_config['use_child_theme_functions_only'])) return;
```
Best regards,
Rikard
March 12, 2018 at 6:06 am in reply to: How To Add A YouTube subscribe button to Footer Options #925331

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 12, 2018 at 6:02 am in reply to: Color section width #925329

Rikard
Keymaster

Hey Alexander,

Do you mean the section with the IT INFRASTRUKTUR header? If so, what is wrong with it? It looks like the container is the same width as the rest of the page on my end.

Best regards,
Rikard

March 12, 2018 at 6:00 am in reply to: Right Align Main Menu NOT working and look of menu changed after Enfold Update #925328
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
#avia-menu {
    width: auto !important;
    float: right;
}
```
Best regards,
Rikard
March 12, 2018 at 5:57 am in reply to: internal server error 500 after update 4.2.6 #925327

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing what worked for you. Please let us know if you should need any further help on the topic.

Best regards,
Rikard

March 11, 2018 at 7:40 am in reply to: Hide date, author and category description in post listed #925173
Rikard
Keymaster
Hey ANA ISABEL,

Please try the following in Quick CSS under Enfold->General Styling:
```
.category .post-meta-infos {
  display:none !important;
}

.category .small-preview {
    width: 150px !important;
    height: 150px !important;
}
```
Best regards,
Rikard
March 11, 2018 at 7:34 am in reply to: Import Enfold Dark Photography Demo #925172

Rikard
Keymaster

Hey else_elsensen,

Are you sure that you are running the latest version (4.2.6) of the theme? If not then please try updating and it should be available for you after that: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

March 11, 2018 at 7:31 am in reply to: Custom search bar element #925170

Rikard
Keymaster

Hey Demaup,

I’m not sure how you added that search bar, but maybe it would be better to use that instead of the default search bar then?

Best regards,
Rikard

March 11, 2018 at 7:29 am in reply to: Icon boxes equal column height #925169

Rikard
Keymaster

Hey navindesigns,

Thanks for the login details, though they are not working. Please check and verify.

Best regards,
Rikard

March 11, 2018 at 7:28 am in reply to: social media Icons don't work properly #925168

Rikard
Keymaster

Hi Darren,

I think you should be able to achieve the same thing with a different SEO plugin, there is no functionality for controlling what is being shared on social media in our theme.

Best regards,
Rikard

March 11, 2018 at 7:25 am in reply to: Both left and right sidebar on all blog posts #925167

Rikard
Keymaster

Hi Harry,

You can use the Layout Builder to do that, you don’t have to edit the template :-)

Best regards,
Rikard

March 11, 2018 at 7:19 am in reply to: After update Enfold 4.2.6 some images do not appear #925166

Rikard
Keymaster

Hi,

Thanks for that, though I get an error message on the default WordPress login page, not sure why that is?

Best regards,
Rikard

March 11, 2018 at 7:18 am in reply to: Galllery doesn't display side-by-side images #925164

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

I’ll keep the thread open in case you should have any further problems.

Best regards,
Rikard

March 11, 2018 at 7:11 am in reply to: fatal error 500 updating to last version #925161

Rikard
Keymaster

Hi gianmarizzi,

Please remove this file via FTP: /themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php, to see if that helps on 4.2.6. If not then please try to delete the entire theme folder and upload it again via FTP. If that doesn’t help either then please open a new thread and include access details to your site in private.

The bloody support is open 24/7 but some of us need to sleep, eat and take care of our families sometimes.

Best regards,
Rikard

March 11, 2018 at 7:03 am in reply to: css/js compression script and minification tools #925159

Rikard
Keymaster

Hey Guenter,

In my experience it comes down to the setup and configuration on individual sites, I think you will just have to try it out to see if it works or not.

Best regards,
Rikard

March 11, 2018 at 6:58 am in reply to: Beitrag – Eintrag teilen im erweiterten Editor #925157

Rikard
Keymaster

Hi,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 11, 2018 at 6:54 am in reply to: Ticket number #918905 #925156
Rikard
Keymaster
Hi,

This means that two functions have the same name:
```
Cannot redeclare ava_custom_script() (previously declared in wp-content/themes/enfold-child/functions.php:26)
```
Did you replace the first code or did you add it again? Please try to replace it.

Best regards,
Rikard
March 11, 2018 at 6:51 am in reply to: Blog Post element #925155

Rikard
Keymaster

Hi Xandria,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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Viewing 30 posts - 56,221 through 56,250 (of 93,282 total)

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