Viewing 7 posts - 1 through 7 (of 7 total)
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  • #911186

    Hi,

    My website is running with the version 3.4.7 of Enfold.
    Can I update the theme safely?

    Many thanks.

    #911195

    Hey alard,

    Since there’s a lot of changes since 3.4.7 to the current 4.2.3, it’s more likely that your site might mess up after the update, I would suggest using a stage site first then use it to do the update, then try to fix if there are any issues, we will try to help you with it.

    Best regards,
    Nikko

    #911234

    Hi,
    What do you mean with “stage site” ?
    Regards,
    Valérie.

    #911386

    Hi,

    You can read here what a staging site is

    it will help you manage your site with security and you will not loose any data while you are working

    Best regards,
    Basilis

    #912196

    Hi,
    I am not sure to be able to make a staging site…
    You said that you will try to help me to fix any issues… You mean by using this support forum? Or by the using the paid theme support?
    I don’t have problem with using Enfold, just with the update!!!
    Many thanks.
    Valérie.

    #912293

    Hi Valérie,

    I would suggest you do what Nikko advised, make a copy of your current site on the same server and then update there first to see if there are any problems, if not then you can update the production site.

    This support channel is the paid support, it’s all we have :-)

    Best regards,
    Rikard

    #913372

    Hi,
    Everything went smoothly!
    Many thank,
    Valérie.

Viewing 7 posts - 1 through 7 (of 7 total)
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