Page 1837 – Support | Kriesi.at – Premium WordPress Themes

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April 21, 2018 at 7:09 am in reply to: Open Sans Font #944810

Rikard
Keymaster

Hi Günter,

That might be so yes, but I think that is more a lack of understanding of how importing fonts actually works.

Best regards,
Rikard

April 21, 2018 at 7:05 am in reply to: Video Upload Problems with Enfold Video Element and Iframe #944807

Rikard
Keymaster

Hi kmgfoto,

Thanks for the feedback. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 21, 2018 at 6:54 am in reply to: Change color social share button #944806

Rikard
Keymaster

Hey syaldi,

That will probably look great. Please post a link to where we can see the element in question if you should need any help.

Best regards,
Rikard

April 21, 2018 at 6:49 am in reply to: Color section background not visible on mobile #944805

Rikard
Keymaster

Hi,

Great, glad you got it working. There’s not much we can do about the mobile parallax browser support unfortunately. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 21, 2018 at 6:48 am in reply to: How to change the size of built in icons? #944804

Rikard
Keymaster

Hey webguy007,

Could you post a link to where we can see the actual element please?

Best regards,
Rikard

April 21, 2018 at 6:47 am in reply to: Archive Page Image Display #944803

Rikard
Keymaster

Hi Steve,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 21, 2018 at 6:45 am in reply to: Video fullscreen slider is not working #944802

Rikard
Keymaster

Hi,

Thanks for the feedback, though I can’t reproduce the error in either of those browsers. Please see screenshot in private. Did you try to load the page in an incognito window using Chrome?

Best regards,
Rikard

April 21, 2018 at 6:41 am in reply to: Hamburger menu #944801
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .main_menu {
    left: 0;
    right: auto;
}
}
```
Best regards,
Rikard
April 21, 2018 at 6:37 am in reply to: Vimeo not playing because link is HTTP not HTTPS #944800

Rikard
Keymaster

Hey darh,

Sorry for the problems, are you not able to manually change the links for those videos?

Best regards,
Rikard

April 21, 2018 at 6:35 am in reply to: Unable to activate Enfold installed with extra directory in the path #944799

Rikard
Keymaster

Hey Larry,

I’m not sure I understand the problem, but all themes have to go in the same folder in WordPress, that is always located under /wp-content/themes/theme-name

Best regards,
Rikard

April 21, 2018 at 6:30 am in reply to: The link you followed has expired. Please try again. #944798

Rikard
Keymaster

Hey Teresa,

Thanks for the login details, though I don’t understand where this is happening? Please try to explain a bit further.

Best regards,
Rikard

April 21, 2018 at 6:26 am in reply to: 3 section footer showing as 1 row on mobile (responsive) #944797
Rikard
Keymaster
Hey lkulube,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#footer .av_one_third {
    margin-left: 6%;
    width: 29.333333333333332%;
}
#footer .av_one_third.first {
    margin-left: 0;
}
}
```
Best regards,
Rikard
April 20, 2018 at 7:56 am in reply to: Time code for Youtube videos when full screen slider #944478

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 20, 2018 at 7:54 am in reply to: Fatal error adding Google Font #944477

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, much appreciated :-)

Best regards,
Rikard

April 20, 2018 at 7:52 am in reply to: problem with Masonry #944476

Rikard
Keymaster

Hey Gabriel Soussan,

This channel is for pre-sale questions only, if you need technical support then please register on the forum and open a new thread there.

Best regards,
Rikard

April 20, 2018 at 7:51 am in reply to: Main navigation not working smoothly. #944474

Rikard
Keymaster

Hi,

I’m not able to login with those details either, could you verify that they are working before you send them please?

Best regards,
Rikard

April 20, 2018 at 7:38 am in reply to: Help needed: Enfold installation fails on Mac (local install) #944471

Rikard
Keymaster

Hey Tom,

You can’t use FTP on a local installation, why don’t you simply open up the folder where your local installations are located and drag the unzipped theme folder to the themes folder in the installation in question?

Best regards,
Rikard

April 20, 2018 at 7:35 am in reply to: Redirect to LOGIN when page shows: Sorry, but you do not have permission to view #944470

Rikard
Keymaster

Hey kilimats,

I’m sure it’s possible, but there is no functionality like that in the theme by default.

Best regards,
Rikard

April 20, 2018 at 7:33 am in reply to: "Less than" sign < in title or text crashes the icon list #944469
Rikard
Keymaster
Hey karowebdesign,

Special characters like that tend to break the layout builder unfortunately, please try this instead:
```
& l t ;
```
Remove the spaces between the characters before you try it out.

Best regards,
Rikard
April 20, 2018 at 7:29 am in reply to: Video Upload Problems with Enfold Video Element and Iframe #944468

Rikard
Keymaster

Hi,

Great, glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 20, 2018 at 7:28 am in reply to: Layer Slider and mobile menu #944467
Rikard
Keymaster
Hey Ralf,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
a.ls-nav-prev, a.ls-nav-next {
  display:none !important;
}
}
```
Best regards,
Rikard
April 20, 2018 at 7:22 am in reply to: Colours headers on mobile device different from desktop #944463

Rikard
Keymaster

Hey gawcvw,

I couldn’t see any changes in colour on your site, though the mobile menu pops out and adds an extra bar on mobile screens. Is that what you are referring to? If not then please post a screenshot of what you are seeing on your end and how we can reproduce those results.

Best regards,
Rikard

April 20, 2018 at 7:15 am in reply to: Colours headers on mobile device different from desktop #944461

Rikard
Keymaster

Hey gawcvw,

I couldn’t see any changes in colour on your site, though the mobile menu pops out and adds an extra bar on mobile screens. Is that what you are referring to? If not then please post a screenshot of what you are seeing on your end and how we can reproduce those results.

Best regards,
Rikard

April 20, 2018 at 7:12 am in reply to: "Return to shop" button not showing in cart page #944460

Rikard
Keymaster

Hi Phet,

I have not heard about that happening before, but I’m glad you found a solution and thanks a lot for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 20, 2018 at 7:09 am in reply to: Full Width Easy Slider stopped working #944459

Rikard
Keymaster

Hi Gail,

Thanks for that. You had a special character added after Learn More, which broke the element. If you want to have something like that then you will need to use the html code for it instead. You can find a list here: https://www.ascii.cl/htmlcodes.htm

Best regards,
Rikard

April 20, 2018 at 6:57 am in reply to: Custom Post Types – missing elements in the layout #944457

Rikard
Keymaster

Hi,

It has nothing to do with your CPT, this is the default behaviour when using the Layout Builder for posts. You will have to add everything to the post manually using the builder. You can get around this by switching to the default editor once you are ready to save though.

Best regards,
Rikard

April 20, 2018 at 6:55 am in reply to: How to overlap the logo over the bottom of the header on mobile #944456

Rikard
Keymaster

Hi Johnny,

Thanks for the feedback, though I’m seeing the logo overlapping on mobile as well using Chrome. Could you post a screenshot of what you are seeing on your end and how to reproduce it please?

Best regards,
Rikard

April 20, 2018 at 6:26 am in reply to: Mobile Version Of My Site – Want a different page of the image to show #944454

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 20, 2018 at 6:21 am in reply to: Widgeted area on the right in Product pages #944452

Rikard
Keymaster

Hi Nick,

Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 20, 2018 at 6:21 am in reply to: Two decimals in reduced amount #944450

Rikard
Keymaster

Hi Nick,

Thanks for the feedback, glad we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,081 through 55,110 (of 93,582 total)

← 1 2 3 … 1,836 1,837 1,838 … 3,118 3,119 3,120 →