Page 1836 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 55,051 through 55,080 (of 93,582 total)

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Author

Posts
April 26, 2018 at 3:35 pm in reply to: Speed & menu issues #947319

Rikard
Keymaster

Hi,

Thanks for the login details.

1. I’m not sure why but your server is taking a very long time to respond to requests, please see the areas in yellow on the link in private. You hosting provider should be able to tell you why that is though.

2. You have created a menu but you haven’t assigned any pages to it, and you haven’t assigned it to show as the theme menu either. If no menu is assigned then the theme will show all your pages by default.

Best regards,
Rikard

April 21, 2018 at 8:44 am in reply to: Rogue HTML tag above Logo #944847

Rikard
Keymaster

Hi Rob,

Great, glad you got it working. Hope you didn’t finish the whole bottle :D

Best regards,
Rikard

April 21, 2018 at 8:40 am in reply to: layout messes up in mobile view #944846

Rikard
Keymaster

Hey bradhepp3,

I can’t see any obvious problems on the mobile version of your site, could you post screenshots highlighting the problems please?

Best regards,
Rikard

April 21, 2018 at 8:37 am in reply to: Home buttons – Video will not play #944845
Rikard
Keymaster
Hi,

Thanks for the feedback. Please try the following in Quick CSS under Enfold->General Styling:
```
#top .mejs-container {
    max-height: 100% !important;
}
```
Best regards,
Rikard
April 21, 2018 at 8:32 am in reply to: Font issue after SSL certificate install #944844

Rikard
Keymaster

Hi,

Thanks for the feedback, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 21, 2018 at 8:30 am in reply to: Min-width of av-tab-section-tab-title-container not calculated correctly #944843

Rikard
Keymaster

Hallo Ralf,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

April 21, 2018 at 8:29 am in reply to: What plugin do you use for videos? #944842

Rikard
Keymaster

Hey webguy007,

Why do you need to use a plugin to play videos?

Best regards,
Rikard

April 21, 2018 at 8:28 am in reply to: HELP! Ghost hyperlink hyperlinking the entire section! #944841

Rikard
Keymaster

Hey bonbuttercup,

Great, glad you figured it out and thanks for the feedback. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 21, 2018 at 8:26 am in reply to: Adding two images to header on the right in addition to logo on the left #944840
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .widget_nav_menu li {
    display: inline-block !important;
}

#header .widget {
    width: 300px;
}
```
Best regards,
Rikard
April 21, 2018 at 8:22 am in reply to: Not Receiving Messages From a Purchase – Using Woocommerce #944839

Rikard
Keymaster

Hey BeyondMS,

How are you testing the purchases? What is the status of the order on the WooCommerce backend? As this is not really a theme related matter it might be better if you looked for help on a WooCommerce forum instead.

Best regards,
Rikard

April 21, 2018 at 8:17 am in reply to: Disable Rollover Animation on a Single Masonry Gallery Image #944838
Rikard
Keymaster
Hey hobart,

Please try the following in Quick CSS under Enfold->General Styling:
```
#av-masonry-1-item-111 .av-inner-masonry-content {
  display:none !important;
}
```
Best regards,
Rikard
April 21, 2018 at 8:13 am in reply to: Can't Import Demo #944837

Rikard
Keymaster

Hi Keith Watts,

If you want a refund then you will have to go through Envato/Themeforest as they handle all sales related matters for us.

Best regards,
Rikard

April 21, 2018 at 8:11 am in reply to: Cannot embed various items… #944836

Rikard
Keymaster

Hey atticusink,

We would need to see the actual code you are using, in which element you are using it, and the actual page where the element is situated on to be able to help you out.

Best regards,
Rikard

April 21, 2018 at 8:10 am in reply to: Seperator – padding and 100% #944835

Rikard
Keymaster

Hey beste_medien_werbe_agentur,

I’m not sure I understand exactly what you are looking to achieve, do you want the separator to span 100% of the browser window?

Best regards,
Rikard

April 21, 2018 at 8:06 am in reply to: Unwanted elements at the bottom of pages for whioch there is no code #944833

Rikard
Keymaster

Hi,

Thanks for the feedback, we’ll keep the thread open in case you should need any further helps from us.

Best regards,
Rikard

April 21, 2018 at 8:05 am in reply to: https issue with the logo and favicon files #944832

Rikard
Keymaster

Hey 0_o,

Could you try to remove the images in question from the theme options and add them again to see if that helps?

Best regards,
Rikard

April 21, 2018 at 8:03 am in reply to: ava_after_main_container hook no longer works #944831

Rikard
Keymaster

Hi G,

Great, glad you found the problem and thanks for sharing your solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 21, 2018 at 8:00 am in reply to: PHP Fatal error #944830

Rikard
Keymaster

Hi Rob,

I think most of the issues with 7.1 have been resolved, there are still some in 7.2 though. You can try to update to 7.1, you should be able to simply switch back if you notice any problems.

Best regards,
Rikard

April 21, 2018 at 7:58 am in reply to: Layer Slider always on top #944828

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing, much appreciated. Thanks for the kind words as well :-)

I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

April 21, 2018 at 7:55 am in reply to: Unable to properly embed code generated on TradingView #944827

Rikard
Keymaster

Hi Alex,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 21, 2018 at 7:50 am in reply to: Video does not work in fullscreen slider #944825

Rikard
Keymaster

Hi,

Thanks for that, though moderators don’t actually have access to that email account. Could you simply paste the user and password information here in private instead please?

Best regards,
Rikard

April 21, 2018 at 7:46 am in reply to: Google font is not displayed in the selection menu #944824

Rikard
Keymaster

Hi Thomas,

Thanks for the login details, though your child themes functions.php is empty except for one line deactivating LayerSlider. Where exactly did you add the code?

Best regards,
Rikard

April 21, 2018 at 7:41 am in reply to: https error because of kriesi backgroud image #944823

Rikard
Keymaster

Hi,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 21, 2018 at 7:40 am in reply to: portfolio grid #944822

Rikard
Keymaster

Hi June,

The page you linked to is password protected.

Best regards,
Rikard

April 21, 2018 at 7:37 am in reply to: Embedding external site in enfold iframe #944821

Rikard
Keymaster

Hi MDOTDesignStudio,

It can’t display pages where a login is required, though it should display public pages. Where can we see the actual issue?

Best regards,
Rikard

April 21, 2018 at 7:33 am in reply to: Mobile Menu not displayed between 990px-768px #944820
Rikard
Keymaster
Hey kreazwo,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (min-width: 768px) and (max-width: 990px) {
#header_main {
  background-color:white !important;
}
}
```
Best regards,
Rikard
April 21, 2018 at 7:23 am in reply to: How to overlap the logo over the bottom of the header on mobile #944817

Rikard
Keymaster

Hi,

Thanks @guenni007 for helping out :-)

Please let us know if you should need any further help on the topic or if we can close it @stormwebdesign.

Best regards,
Rikard

April 21, 2018 at 7:21 am in reply to: HTML Template for thenewsletterplugin #944816

Rikard
Keymaster

Hey Mige123,

There is no functionality for that in the theme unfortunately. You could try to deregister the style sheet which is included in the plugin: https://codex.wordpress.org/Function_Reference/wp_deregister_style

Best regards,
Rikard

April 21, 2018 at 7:12 am in reply to: Custom Post Types – missing elements in the layout #944812

Rikard
Keymaster

Hi,

That is correct, that option will only apply if you are using the default WordPress editor.

Best regards,
Rikard

April 21, 2018 at 7:10 am in reply to: How to change H2 to H1 in one slider of Easyslider, And Change H3 to H4 in inbox #944811

Rikard
Keymaster

Hi,

Thanks a lot for sharing @guenni007, much appreciated :-)

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 55,051 through 55,080 (of 93,582 total)

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