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Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 14, 2018 at 10:05 pm #942054
    kmgfoto

    Hi!

    I have a problem embedding a video into a website using Enfold.
    I use the advanced Editor.
    Video format: mp4
    Size: 1920 x 1080

    Problem a)
    When I use the media video element, only the player controls are displayed (as a bar), and in it the video is shown in the size of a thumbnail.

    Problem b)
    When I use a text block element & iframe, the video is shown in the correct size, but the player controls are lower, than the video (showing a gap of white space)
    This would be my preferred solution, if I can somehow remove the mentioned gap.

    Problem b.1)
    Also, I had the issue, that the video file and the controls panel are seperately playable – so the content ist doubled?
    This happened only once though. I tried to reproduce it for this message, but I can’t. Hope it won’t repeat itself.

    Problem c)
    I tried to embedd the video in a slider element too: it shows the control panel as a bar, the video again only as a thumbnail, and a loading screen, which keeps loading no content below.

    I have tried the 1/1 layout element and the color section.

    Thanks in advance,
    Karo

    April 16, 2018 at 5:40 pm #942675
    kmgfoto

    Sorry to push this to the top, but I really need help solving this.

    Any advice anyone?

    Best,
    Karo

    April 17, 2018 at 4:28 am #942887
    Ismael

    Hi,

    Thank you for using Enfold.

    Where did you add the video? I can’t find it on any page. Please create a test page so that we can inspect it. After the update, you should re-saved the theme options to regenerate the scripts and stylesheets.

    Best regards,
    Ismael

    April 17, 2018 at 8:45 am #943009
    kmgfoto

    Hi Ismael,

    thank you for getting back to me.
    Sorry, that I didn’t think of a testpage before, the link is in the private content area.
    I resaved the theme options, as you said.

    I’ve embedded every element I talked about, so you can see them all at once:
    Text block with iframe
    Slider
    Video Element

    Also, I need autoplay off.

    Best,
    Karo

    April 17, 2018 at 9:44 am #943021
    KaJoHa

    Hi,
    any soltion on the request above? I have exactly the same issues.

    thanks
    katharina

    April 19, 2018 at 9:05 am #943975
    Ismael

    Hi,

    Thank you for the update.


    @kmgfoto    : We added this css code in the Quick CSS field to fix the video element height.

    #top .mejs-container {
    max-height: 100% !important;
}

    Please remove browser cache prior to checking the page.


    @KaJoHa    : Please create a new thread or try the css code above.

    Best regards,
    Ismael

    April 19, 2018 at 3:47 pm #944134
    kmgfoto

    Amazing, thank you!!!

    Thanks so much for your effort and have a great day!

    Best

    April 20, 2018 at 7:29 am #944468
    Rikard

    Hi,

    Great, glad we could help and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    April 20, 2018 at 7:42 am #944472
    kmgfoto

    Thanks, from my point of view this topic is resolved!

    Best,
    K

    April 20, 2018 at 3:51 pm #944611
    KaJoHa

    Thank you, the CSS works perfect!

    Best regards
    Katharina

    April 21, 2018 at 7:05 am #944807
    Rikard

    Hi kmgfoto,

    Thanks for the feedback. I’ll close this thread for now, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Video Upload Problems with Enfold Video Element and Iframe’ is closed to new replies.