Page 1824 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 54,691 through 54,720 (of 92,462 total)

← 1 2 3 … 1,823 1,824 1,825 … 3,081 3,082 3,083 →

Author

Posts
April 5, 2018 at 7:15 am in reply to: Update WordPress 4.9 – Layout Editor don`t work #937505

Rikard
Keymaster

Hi ACKolloquium,

I’m not sure what you mean by that, could you try to explain a bit further please?

Best regards,
Rikard

April 5, 2018 at 7:13 am in reply to: Mobile Menu should allways displayed #937504
Rikard
Keymaster
Hi,

Thanks for that. Please try this CSS instead:
```
@media only screen and (max-width: 1250px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
April 5, 2018 at 7:09 am in reply to: full width custom separator – standard padding/margin too big #937503

Rikard
Keymaster

Hi,

You have line breaks inserted before some of the text, and empty paragraphs as well by the looks of it. Please try to remove that markup, before this text for instance:

B.Eng & M.Sc.Eng (Mechanical) University of Stellenbosch

Best regards,
Rikard

April 5, 2018 at 7:05 am in reply to: WordPress 4.9.5 versus ENFOLD #937502

Rikard
Keymaster

Hi,

Thanks for the feedback. I’m not sure why updating WordPress would wipe the theme from your server, I’ve never heard of that happening before. Could you copy your site to a staging version and try to perform the update there first maybe?

Also, you are running an old version of the theme. Please consider updating to the latest version which is 4.2.6: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 5, 2018 at 7:02 am in reply to: How to outline in special text #937501

Rikard
Keymaster

Hey Nathan,

That should be possible, but I couldn’t see the text on the page?

Best regards,
Rikard

April 5, 2018 at 6:50 am in reply to: Responsive 1/4 columns split into 2/2 at tablet width – how to stop? #937499

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:48 am in reply to: Missplaced buttons after upgrade to Enfold 4.2.6 #937498

Rikard
Keymaster

Hi Horst,

I still can’t see anything in private unfortunately. You can verify that is has been sent by visiting this URL on the actual forum: https://kriesi.at/support/topic/missplaced-buttons-after-upgrade-to-enfold-4-2-6/. If you can’t see it there, that means it has not been sent.

Best regards,
Rikard

April 5, 2018 at 6:46 am in reply to: Logo blurry #937497

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:42 am in reply to: Problem in the order page with general conditions of sales #937493

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 5, 2018 at 6:39 am in reply to: Avia content builder not working – can't edit #937492

Rikard
Keymaster

Hi,

Thanks for the login details, I get the same result on my end on the front page. Could you try to activate debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. Then copy the shortcode to a new page so see if that helps please?

Best regards,
Rikard

April 5, 2018 at 6:33 am in reply to: […]uploads/avia_fonts/medical/charmap.php is missing #937489
Rikard
Keymaster
Hi,

Please try adding this to your wp-config.php file:
```
define( 'WP_DEBUG', false );
```
https://codex.wordpress.org/WP_DEBUG

Best regards,
Rikard
April 5, 2018 at 6:29 am in reply to: Main menu links and h6 are suddenly very small #937486
Rikard
Keymaster
Hey Malene,

Thanks for the login. You can set the size of the menu items under Enfold->Advanced Styling. For the h6 you can use this CSS in Quick CSS:
```
h6 span {
  font-size:20px !important;
}
```
Best regards,
Rikard
April 5, 2018 at 6:24 am in reply to: Masonry every Element same height #937484

Rikard
Keymaster

Hi Peter,

Thanks for the screenshot. I’m not sure if that would be possible though, could you post a link to where we can see the element in question please?

Best regards,
Rikard

April 5, 2018 at 6:21 am in reply to: How To Remove The Menu Just For The Home Page #937483
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.home .av-main-nav {
  display:none !important;
}
```
Best regards,
Rikard
April 5, 2018 at 6:19 am in reply to: Transparent Background menu while on the link #937481

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:18 am in reply to: Change colour of paragraph text on specific page #937479

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:17 am in reply to: Google Maps Not Loading #937477

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:11 am in reply to: How to change the vertical align of text beside dropcaps? #937476

Rikard
Keymaster

Hi,

Thanks for the helpful feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:09 am in reply to: Theme update caused website to crash #937475

Rikard
Keymaster

Hi,

4.2.6 is the latest version and you can download that from your Themeforest account.

If you should need any further technical support then please register on the support forum and open a new thread there.

Best regards,
Rikard

April 5, 2018 at 6:06 am in reply to: WooCommerce Mobile Cart Icon URL/Hyperlink Click Issue #937474

Rikard
Keymaster

Hi,

Great, glad we could help and thanks a lot for the kind words :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:02 am in reply to: Enfold Google Maps in Visual Builder not displaying on mobile devices #937472

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 6:01 am in reply to: Enfold, preloader, sticking #937471

Rikard
Keymaster

Hey helban,

Thanks for the login details, though they are not working. Please check and verify.

Also, what exactly do you mean by the preloader is sticking? Please try to explain that a bit further.

Best regards,
Rikard

April 5, 2018 at 5:58 am in reply to: I have a problem with testimonial item. #937469

Rikard
Keymaster

Hi,

Thanks for the feedback, so everything is working as it should then? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 5:55 am in reply to: White page after updates #937467

Rikard
Keymaster

Hey RO_buro,

It will be difficult to help you out if we can’t see the actual problem, would you be able to copy your site to a staging area and perform the update there maybe?

Best regards,
Rikard

April 5, 2018 at 5:47 am in reply to: Customized the theme as per my liking but bit of css please? #937466
Rikard
Keymaster
Hi,

Thanks for the feedback, though I can’t see any overlapping in the header on mobile devices. If you want to activate the burger menu for tablets as well then you can try this in Quick CSS:
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
Best regards,
Rikard
April 5, 2018 at 5:39 am in reply to: Error 500 or balnk page in some woocommerce\single product page #937459

Rikard
Keymaster

Hey sisgroupsrl,

Did you try to disable all plugins except WooCommerce to see if one of them is causing the problem? If that is not the case then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 5, 2018 at 5:36 am in reply to: WordPress 4.9.5 update caused Enfold Theme Options not to work #937457

Rikard
Keymaster

Hi mexi33330,

Please open a new thread and include admin login details in private so that we can have a closer look.

Best regards,
Rikard

April 5, 2018 at 5:36 am in reply to: WordPress 4.9.5 update caused Enfold Theme Options not to work #937455

Rikard
Keymaster

Hi FRCM,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 5, 2018 at 5:34 am in reply to: Elegant blog layout #937452

Rikard
Keymaster

Hi,

Glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 5, 2018 at 5:18 am in reply to: Mobile view not working properly #937442
Rikard
Keymaster
Hey tropsens,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.home #full_slider_1 .content {
padding-top:50px !important
}
}
```
Best regards,
Rikard
- This reply was modified 7 years, 4 months ago by Rikard.
Author

Posts

Viewing 30 posts - 54,691 through 54,720 (of 92,462 total)

← 1 2 3 … 1,823 1,824 1,825 … 3,081 3,082 3,083 →