Page 1824 – Support | Kriesi.at – Premium WordPress Themes

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May 1, 2018 at 7:10 am in reply to: Avia Layout Builder Not working #949391

Rikard
Keymaster

Hi,

Great, glad you got it working and thanks for sharing the solution which worked for you. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 7:02 am in reply to: Iframe not shown #949390

Rikard
Keymaster

Hey Luisgasser,

It works on my end on the link you posted, I’m not sure if that is the page where it’s working or not though?

Best regards,
Rikard

May 1, 2018 at 6:58 am in reply to: LayerSlider not visible after update to 4.3 #949383

Rikard
Keymaster

Hi Achim,

Thanks for that, though I can’t find the test page, could you link directly to it in private please? Also, are you using shortcode for the slider? If you are then please try to use the actual element from the Layout Builder to see if that works better.

Best regards,
Rikard

May 1, 2018 at 6:54 am in reply to: Missing image on some browsers #949382

Rikard
Keymaster

Hi,

Great, glad you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:52 am in reply to: search page / widget #949381
Rikard
Keymaster
Hey rammandco,

You could try to create a new sidebar under Appearance->Widgets. Then you would need to override search.php in you child theme. Then call the new sidebar on line 65:
```
get_sidebar('your-sidebar-name');
```
Best regards,
Rikard
May 1, 2018 at 6:48 am in reply to: Images in Avia Editor not showing up #949378

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:48 am in reply to: Layersider Plugin not showing in plugin list #949377

Rikard
Keymaster

Hey ctilogistics,

If you are using the bundled version which comes with the theme, then it won’t show up as a plugin. All you need to worry about is to update the theme and you’ll be fine.

Best regards,
Rikard

May 1, 2018 at 6:46 am in reply to: Mailchimp form not updating #949376

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:43 am in reply to: Composite products editor #949374

Rikard
Keymaster

Hey Sorprentas,

I’m not familiar with that plugin, if you are looking to have the plugin as an element in the builder then you would need custom code to be able to achieve that. That would unfortunately be out of scope of theme support.

Best regards,
Rikard

May 1, 2018 at 6:41 am in reply to: Error 500 when updating a page #949373

Rikard
Keymaster

Hi,

Your PHP version is old, the minimum recommended version to run WordPress on is 5.6. Could you try upgrading the PHP version maybe?

Best regards,
Rikard

May 1, 2018 at 6:37 am in reply to: shadow at the top of a grid row? #949371

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, please let us know if you should need any further help on the topic @goch.

Best regards,
Rikard

May 1, 2018 at 6:33 am in reply to: Changing heading font & weight #949370

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 6:31 am in reply to: Disabling Google Fonts and loading them from own server instead #949368

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, much appreciated :-)

Best regards,
Rikard

May 1, 2018 at 6:30 am in reply to: message in backend (products) after update 4.3 #949365

Rikard
Keymaster

Hey flipstar99,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 6:24 am in reply to: Google Phone Tracking #949363

Rikard
Keymaster

Hey Luke86,

Did you try to add it in a code block element?

Best regards,
Rikard

May 1, 2018 at 6:23 am in reply to: update theme to 4.3 is breaking site error 500 #949360

Rikard
Keymaster

Hi Vrout,

Please open your own thread, 5.6 or above is required to run WordPress on.

Best regards,
Rikard

May 1, 2018 at 6:21 am in reply to: update theme to 4.3 is breaking site error 500 #949358

Rikard
Keymaster

Hi solostrength,

Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:19 am in reply to: After 4.3 update 'partner logo element' not showing on Spanish translation pages #949356

Rikard
Keymaster

Hey Bethechange2017,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 6:17 am in reply to: Avia Layout Architekt ( Editor ) preview not working #949354

Rikard
Keymaster

Hey Marco,

How can we reproduce the issue?

Best regards,
Rikard

May 1, 2018 at 6:16 am in reply to: Problem switching site to SSL #949353

Rikard
Keymaster

Hi,

Just having a certificate and changing the site URL should be enough, not sure why you needed that plugin you listed?

Best regards,
Rikard

May 1, 2018 at 6:12 am in reply to: Mobile friendly not passed and some times showing mobile fri #949350

Rikard
Keymaster

Hi,

Thanks for feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 6:05 am in reply to: Description under my Video (linked by Youtube) #949346

Rikard
Keymaster

Hey Daniele1989,

Please post a screenshot highlighting your intentions and a link to your site so that we can have a closer look.

Best regards,
Rikard

May 1, 2018 at 6:02 am in reply to: Masonry Gallery Title Positioning #949344
Rikard
Keymaster
Hi Felix,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content-pos {
    vertical-align: bottom !important;
    text-align: left !important;
}
```
Best regards,
Rikard
May 1, 2018 at 6:00 am in reply to: Saving didn't work… after Update to 4.3 #949341

Rikard
Keymaster

Hi,

The regular WordPress login pages are not working on your site, please post your login URL.

Best regards,
Rikard

May 1, 2018 at 5:55 am in reply to: PROBLEM WITH SPECIAL CHARACTER #949339

Rikard
Keymaster

Hi czar,

Thanks for sharing, did that work out for you?

Best regards,
Rikard

May 1, 2018 at 5:53 am in reply to: Image/Video background on the whole grid row #949337

Rikard
Keymaster

Hi,

Try checking the URL of the image your are using, the current URL is in private and leads to a 404 page. You could try removing the single quotation marks for instance.

Best regards,
Rikard

May 1, 2018 at 5:48 am in reply to: line beneath colored button on menu #949336

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 1, 2018 at 5:47 am in reply to: Static Layer on Layer SLider #949335

Rikard
Keymaster

Hey webdesign,

1. The bundled version won’t show up as a plugin since it’s included in the theme. If you want to update it separately then you would need a separate licence for the Slider.

2. I’m not sure exactly what you are looking to achieve, you might need custom CSS for that. Please post a link to where we can see the slider in question so that we can have a closer look.

Best regards,
Rikard

May 1, 2018 at 5:43 am in reply to: broken Slide Show and CSS after Update #949333

Rikard
Keymaster

Hey alles_schoene2017,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 1, 2018 at 5:40 am in reply to: I can't update my site #949332

Rikard
Keymaster

Hey honkatech,

Please try updating manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,691 through 54,720 (of 93,301 total)

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