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Hi, I have a MailChimp form that is not updating. I’ve created a couple new API’s and under the “Newsletter” setting renewed. It’s been several hours and still no change. Is this a Mailchimp issue or is this the theme?
Also I a couple checkboxes on my form that are not visible when viewed on Enfold. Is this a theme issue or MailChimp?
Hey Snerp,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey thanks for the reply. The form took about 5-6 hours to finally update, not sure what the deal was but i’m good to go now.
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