Page 1816 – Support | Kriesi.at – Premium WordPress Themes

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May 6, 2018 at 7:39 am in reply to: can't get the top admin bar working when looged in #952246

Rikard
Keymaster

Hi David,

Thanks for the login details, though the default WordPress login URL is not working:

This page isn’t working
http://www.yoursite.es redirected you too many times.

Please post your login URL in private as well so that we can have a closer look.

Best regards,
Rikard

May 6, 2018 at 7:36 am in reply to: Remove Call Now Number on top of main header #952245

Rikard
Keymaster

Hey jbub561,

I think that is something that has been added as a custom solution, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 6, 2018 at 7:34 am in reply to: Portfolio problem – the images are stacked on top of each other .. #952244

Rikard
Keymaster

Hi,

Thanks for the login details and feedback. I see that you are running a caching plugin, that could explain why you are seeing different results when being logged in and not logged in. Could you try to clear the cache from the caching plugin and leave it deactivated to see if that helps please?

Best regards,
Rikard

May 6, 2018 at 7:30 am in reply to: Blog post not loading at all, other blog posts off center #952242

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 7:30 am in reply to: "Product Purchase Button" breaks WooCommerce product pages #952241

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 7:29 am in reply to: Menu custom link without http to be able to link to in-page anchor #footer #952240

Rikard
Keymaster

Hi Oscar,

I don’t think that you should have to use the full URL, did you try to simply put #footer as the link in your custom link? If that doesn’t work then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 6, 2018 at 7:26 am in reply to: Admin message. #952238

Rikard
Keymaster

Hi zOrg,

Please open a new thread and include admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 6, 2018 at 7:17 am in reply to: Questions #952236

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 7:13 am in reply to: Many Enfold style options not registering #952235

Rikard
Keymaster

Hi CJ,

Great, glad you got it working and thanks for the feedback. I know that updates are boring and you just want to get it over with, but in my experience it pays off having staging sites and performing update there first. You won’t have to deal with people like us as much if you do :D

If you want a super safe way of updating your sites, then you should consider having an update process like this.

Best regards,
Rikard

May 6, 2018 at 7:08 am in reply to: create a sticky layout element en enfold #952234

Rikard
Keymaster

Hey Paul,

Could you post a link to where you want to do this please? Also please point out the element which you want to alter. If you want to be able to add custom CSS classes to your builder elements then please refer to this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Best regards,
Rikard

May 6, 2018 at 7:06 am in reply to: LayerSlider stopped working Enfold 4.3.1 #952233

Rikard
Keymaster

Hi lpongo,

Please open a new thread and post a link to where we can see the problem in question.

Best regards,
Rikard

May 6, 2018 at 7:05 am in reply to: LayerSlider stopped working Enfold 4.3.1 #952232

Rikard
Keymaster

Hi scarlettr8,

Could you try to use the actual element from the Layout Builder to see if that helps please? If not then please post admin login details in private so that we can have a closer look.

Best regards,
Rikard

May 6, 2018 at 7:04 am in reply to: Sticky header nav #952231

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 7:02 am in reply to: Need logo larger than menu bar – it should be overlapping the image #952230

Rikard
Keymaster

Hi,

Great, glad we could help :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 7:00 am in reply to: Trouble with blog settings #952229

Rikard
Keymaster

Hey Dandelion222,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 6, 2018 at 6:59 am in reply to: Accordion Slider showing imagens only on mobile #952228

Rikard
Keymaster

Hi,

Thanks for that, though the accordion is working now on my end, did you try to clear your browser cache and reload a few times?

Best regards,
Rikard

May 6, 2018 at 6:54 am in reply to: Overlay color youtube video #952227

Rikard
Keymaster

Hi,

Thanks for sharing @guenni007, much appreciated.

Best regards,
Rikard

May 6, 2018 at 6:53 am in reply to: Button open link in new window doesn't work #952226

Rikard
Keymaster

Hi,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 6, 2018 at 6:51 am in reply to: Accordions in Tab Section makes huge bottom padding #952225

Rikard
Keymaster

Hi,

Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 6, 2018 at 6:51 am in reply to: fixed – closed #952224

Rikard
Keymaster

Hey Els,

Great, glad you fixed your problem. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 6, 2018 at 6:49 am in reply to: How to edit the description of woocommerce product category? #952223

Rikard
Keymaster

Hey vk,

That is not possible unfortunately, you will have to edit the template manually if you want to make changes to it.

Best regards,
Rikard

May 6, 2018 at 6:48 am in reply to: Grid Row Image Gap #952222

Rikard
Keymaster

Hi,

Thanks for that, could you upgrade the account you admin rights as well please?

About your problem; I can’t reproduce the results shown in your screenshots using Chrome, in which browser are you seeing that?

Best regards,
Rikard

May 6, 2018 at 6:36 am in reply to: Alternative to Google Maps #952221

Rikard
Keymaster

Hi Susi,

I’m not aware of any changes to Google Maps, do you have a link to where we can read up on this maybe?

Best regards,
Rikard

May 6, 2018 at 6:29 am in reply to: geomashup map in posts #952220

Rikard
Keymaster

Hi Colin,

I’m not sure what a geomashup map is, could you try to explain a bit further please?

Best regards,
Rikard

May 6, 2018 at 6:28 am in reply to: background video on layerslider 'youtube' no longer plays. #952219

Rikard
Keymaster

Hi Colin,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 6, 2018 at 6:27 am in reply to: Layer Slider WP not working correctly since newest Enfold Update #952218

Rikard
Keymaster

Hi scarlettr8,

Please open a new thread and include a link to your site so that we can have a closer look at it.

Best regards,
Rikard

May 6, 2018 at 6:26 am in reply to: Layer Slider WP not working correctly since newest Enfold Update #952217

Rikard
Keymaster

Hi Liz,

Everything on your site seems to load fine on my end using Chrome, did you get it working or do you still need help?

Best regards,
Rikard

May 6, 2018 at 6:21 am in reply to: Comments Not Registering On Blog Posts #952216

Rikard
Keymaster

Hi,

Thanks for the login details, though I can’t see anything obviously wrong, so your guesses might be right. Did you try deactivating those plugins to see if that helps?

Best regards,
Rikard

May 6, 2018 at 6:16 am in reply to: Facebook share problems #952215

Rikard
Keymaster

Hey danle,

You are getting some errors in the Facebook debugger tool, please see private. I’m not sure exactly what you have installed or changed, though you should not have to do anything to be able to use the share buttons. What happens if you remove what you added?

Best regards,
Rikard

May 6, 2018 at 6:10 am in reply to: White space between header and product copy/images #952214

Rikard
Keymaster

Hi,

Thanks for that, though it looks like you are using a local file path and that means we can’t see the images. Could you upload them to a service like Dropbox, Google Drive or Imgur and then link to them here please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,451 through 54,480 (of 93,302 total)

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