Forum Replies Created
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May 13, 2018 at 7:37 am in reply to: Cookie Consent – Stop "Learn More" opening a new tab on default #955965
Hi fusionxs,
Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, thanks to Sabi for sharing. ALB = Advanced Layout Builder which is the layout builder in Enfold.
Best regards,
RikardHi,
Thanks for the login details. Which theme setting exactly is not working?
Best regards,
RikardHi Nick,
If you want to know how the theme works then you can easily check one of the demos to find out, that way you don’t have to cope with disappointments like these when your site is done already.
If you want to submit a feature request for this functionality you can do so here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
RikardHi L,
Thanks for the feedback. Please let us know if you should need any further help on the topic.
Best regards,
RikardHey thaiboxer89,
I can’t reproduce that on my end using Chrome, did you try to clear your browser cache and reload or check in a different browser? If that doesn’t help then please post a screenshot highlighting the problem and how to reproduce it.
Best regards,
RikardHi,
Thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey jacksparrow92,
Could you post a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi Carsten,
Great, glad you found it. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for that, though the login page gives the same error so it’s not much use to us unfortunately. Could you try contacting your hosting provider about this instead maybe? I think they are in a better position to help you out since it’s their server giving the error message.
Best regards,
RikardHi Daniel,
Sorry about that, we just updated our documentation page, please try this instead: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHi,
Thanks for that, though the WordPress login details are not working. Please check and verify.
Best regards,
RikardHi,
Thanks for that. Could you try to clear the cache from your caching plugin and leave it deactivated to see if that helps? If not then please post screenshots of the issues and on which pages we can reproduce them.
Best regards,
RikardMay 13, 2018 at 6:53 am in reply to: Bizar Issue | Links NOT working in Fullwitdh Button Element #955945Hi,
You have this in the containing element which is causing that:
margin-bottom: -600px;Best regards,
RikardHi,
Great, glad you got it working and thanks for sharing your solution. Thanks again @guenni007 for helping out :-)
Best regards,
RikardHi,
Sorry, we just updated our documentation. This is the correct link: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#layout-builder-is-not-loading-properly
If that doesn’t help then please post admin login details in private so that we can have a closer look.
Best regards,
RikardHi Kim,
I can’t reproduce the issue in your first screenshot on my end using Chrome. In which browser are you seeing that?
I can reproduce the other problem though but I’m not sure what is causing it. I’m not sure why you would need two caching plugins at the same time, and why do you need them active when your page is in under construction mode and you are having problems on the page? To me it feels like asking for trouble, could you deactivate them temporarily please?
Best regards,
RikardHi Timo,
I’m not sure to be honest with you, could you try updating the theme to the latest version (4.3.1) to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardMay 13, 2018 at 6:27 am in reply to: I am unable to update my Enfold Template to the new 4.3 version Help. #955938Hi,
Did you try to update manually like I suggested? The instructions in the documentation is described step by step for you, which one are you specifically having problems with?
Best regards,
RikardMay 13, 2018 at 6:24 am in reply to: Events Calendar Pro Single Event View Displaying Details Twice #955937Hey kphillips22,
Please try this in Quick CSS to hide the one in the content:
.av-single-event-content .av-single-event-meta-bar { display:none; }Best regards,
RikardHi Sondre,
If you can’t reproduce the problem on the demo then it’s likely CSS on your local installation which is causing that. Are you sure that it’s not coming from your child theme?
Best regards,
RikardHi,
Great, glad you got it working and thanks for the feedback. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey viaggiareverde,
Could you try updating the theme to the latest version (4.3.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Also make sure to clear the cache from your caching plugin after updating.
Best regards,
RikardHi,
Thanks for the feedback. Please let us know if you should need any further help on the topic.
Best regards,
RikardHi,
Sorry for the problems, could you try to completely remove the theme folder from the server, then upload the latest version via FTP to see if that helps?
Best regards,
RikardMay 12, 2018 at 9:07 am in reply to: Bizar Issue | Links NOT working in Fullwitdh Button Element #955626Hey badoes,
Is the problem the contact form? If not then please try to explain a bit further or post a screenshot of the problem.
Best regards,
RikardHi Kathrin,
I see that your site is up and running so I’m guessing you rolled back to 4.2? If you want to make sure that you won’t compromise your productions site, then I would recommend that you create a staging version of your site and perform the update there first. If you do that and you still get the error then we can have a look at it and your production site would still be running without any problems.
Best regards,
RikardHi xxtita,
Background images in general seems to be the problem like you pointed out, we should hopefully have fix available for this in the coming release of theme.
Best regards,
Rikard -
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