Page 1809 – Support | Kriesi.at – Premium WordPress Themes

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May 17, 2018 at 6:55 am in reply to: Image Element "Link Settings" not showing all blog posts in drop down #957945

Rikard
Keymaster

Hey loudcow,

Thanks for the login details. Please see private, it seems to be working as it should there?

Best regards,
Rikard

May 17, 2018 at 6:50 am in reply to: Testimonial silder link position #957941

Rikard
Keymaster

Hey aph80,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

May 17, 2018 at 6:45 am in reply to: Mobile menu not visible after last update #957938

Rikard
Keymaster

Hi KunaCustoms,

I’m seeing the mobile menu fine on my end, could you try to clear your browser cache and reload the site please?

Best regards,
Rikard

May 17, 2018 at 6:45 am in reply to: Mobile menu not visible after last update #957937

Rikard
Keymaster

Hi hoffi77,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 17, 2018 at 6:39 am in reply to: Widgets at bottom of homepage not showing on mobile #957935

Rikard
Keymaster

Hi,

Thanks for the feedback. I don’t have an iphoneX myself but I tried the emulation in Chrome and it displays fine there. I’ve asked the rest of the team to see if we have an iphoneX.

Could you post a screenshot of what you are seeing on your actual device? Also, did you try loading the site in an incognito window?

Best regards,
Rikard

May 17, 2018 at 6:35 am in reply to: problem with footer #957933

Rikard
Keymaster

Hi,

If you have very little content on a page, then the footer will occupy the remaining space of the page below your content. Otherwise it would leave ugly gaps, this is the normal behaviour of the theme.

Thanks,
Rikard

May 17, 2018 at 6:30 am in reply to: Enfold GYM Demo – cant see the home page #957931

Rikard
Keymaster

Hey daropress,

Thanks for the login details. I can see your front page fine though, I’m reading this in the first slider:

Engineers and consultants – management, coordination and supervision of projects under construction

Is that the correct page?

Best regards,
Rikard

May 17, 2018 at 6:28 am in reply to: Debugging Info #957929

Rikard
Keymaster

Hi,

Thanks for that. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 17, 2018 at 6:28 am in reply to: Conflicts isotope.js with a isotope file in a plugin #957927

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 17, 2018 at 6:27 am in reply to: partner/logo element on mobile no columns configurable #957926

Rikard
Keymaster

Hi,

Great, thanks for sharing that :-)

Should we close this for now then?

Best regards,
Rikard

May 17, 2018 at 6:23 am in reply to: avia-template-builder / php on line 322 / php on line 329 #957924

Rikard
Keymaster

Hi,

Thanks for the screenshots. Which version of PHP are you using on the server? Please make sure that it’s 5.6 or higher.

Best regards,
Rikard

May 17, 2018 at 6:19 am in reply to: Custom site pre-loader logo disappears #957923

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 17, 2018 at 6:17 am in reply to: Enfold 4.3.1 – Lightbox for Single Images not working #957922

Rikard
Keymaster

Hi Jörg,

Thanks for the login details, though your site is asking me for a verification code after logging in. What do we enter there?

Best regards,
Rikard

May 17, 2018 at 6:03 am in reply to: How do I remove top padding when display a slider on the main page #957918
Rikard
Keymaster
Hey MJ,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .avia-builder-el-0 .container {
  padding-top:0 !important;
}
```
Best regards,
Rikard
May 17, 2018 at 5:48 am in reply to: Aligning Images on a Page #957915

Rikard
Keymaster

Hi,

Nice work! Thanks for sharing your solution as well :-)

Please let us know if you should need any further help on the topic.

Best regards,
Rikard

May 17, 2018 at 5:42 am in reply to: Easy slider does not show #957913

Rikard
Keymaster

Hey a3ne,

Thanks for the login details. Could you try updating the theme to the latest version (4.3.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 17, 2018 at 5:14 am in reply to: Typo Größe in Button ändern #957903

Rikard
Keymaster

Hey Andreas,

My german is not perfect but I think you are asking to change the font size of all your buttons? If so, then you can set that under Enfold->Advanced Styling. If that is not what you are looking for then please try to explain a bit further and post a link to your site so that we can have a closer look.

Best regards,
Rikard

May 17, 2018 at 5:12 am in reply to: Autoplay not working anymore on Chrome #957901

Rikard
Keymaster

Hi famewebdesign & jurgen1979,

The videos on your sites are auto-playing fine on my end using Chrome, I’m not sure exactly how we can reproduce the problem? Maybe it’s due to the new Chrome policy? https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Best regards,
Rikard

May 17, 2018 at 5:07 am in reply to: Long links not responsive on 3 columns #957899
Rikard
Keymaster
Hey Alexia R.,

Thanks for the login details. Please try the following in Quick CSS under Enfold->General Styling:
```
.avia_textblock p a {
    word-wrap: break-word;
}
```
Best regards,
Rikard
May 17, 2018 at 5:04 am in reply to: Main menu background color/transparency #957898

Rikard
Keymaster

Hey Arrastia,

Thanks for the login details. Maybe you could try to set the header to Transparent & Glassy instead on that page in the Layout menu on the edit page?

Best regards,
Rikard

May 17, 2018 at 4:59 am in reply to: Mobile menu reveal on scroll up #957892

Rikard
Keymaster

Hi @thatsmyname,

Would be great if you have some further for @ravicski.

Best regards,
Rikard

May 17, 2018 at 4:57 am in reply to: Homepage meta title not appearing correctly #957891

Rikard
Keymaster

Hey hackoffseries,

I get the same results when trying to share on Linkedin, did you try to set the Facebook/Twitter page title in Yoast? I think Linkedin are using the same markup.

Best regards,
Rikard

May 17, 2018 at 4:50 am in reply to: anchor targets are below the sticky header #957889

Rikard
Keymaster

Hey dburmeistersl,

Thanks for the link, I checked your site on Chrome on OSX but I couldn’t reproduce it. Is it only happening on Windows? Also, please post a screenshot of the problem, in case I have misunderstood your problem.

Best regards,
Rikard

May 17, 2018 at 4:47 am in reply to: Slider not Mobile Friendly #957888

Rikard
Keymaster

Hi Sheri,

Thanks for the link. I’m not sure what you mean by it not being fully responsive though, do you mean that you are not seeing all of the background image all the time? If so then I will have to tell you that it’s close to impossible to show everything in a background image all the time on all different screen sizes unfortunately. Having important text in an actual image is also not a very good idea, would you be able to edit the background image and add the text using the builder instead maybe?

If you want us to have a closer look then please post admin login details in private.

Best regards,
Rikard

May 16, 2018 at 2:12 pm in reply to: WooCommerce Shortcode [product_page id="214"] #957501

Rikard
Keymaster

Hey Stephan,

Please refer to the WooCommerce documentation, you can find that here: https://docs.woocommerce.com/document/woocommerce-shortcodes/

Best regards,
Rikard

May 16, 2018 at 2:06 pm in reply to: Header behaviour in mobile version #957499

Rikard
Keymaster

Hi seycom,

I think you will need to look for the page-id class which is located in the body tag if you inspect the page in your browser. There is no class which reflects the name of your page.

Best regards,
Rikard

May 16, 2018 at 2:04 pm in reply to: Pictures from gallery open only in a new window, not in the lightbox #957496

Rikard
Keymaster

Hi Christian,

Great, glad you found a solution and thank for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2018 at 1:59 pm in reply to: Different settings for Flyout width? #957493

Rikard
Keymaster

Hey Roine,

Could you post a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 16, 2018 at 7:47 am in reply to: PHP 5.6 to 7.0 #957359

Rikard
Keymaster

Hey Eric,

You might have to update the theme manually since a few files have moved in the latest version. The easiest way to do it would be to delete the theme folder from the server, then upload the new version via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 16, 2018 at 7:42 am in reply to: Blurry Featured Images #957357

Rikard
Keymaster

Hey harveytool,

It looks fine on my end when checking on a 13″ laptop using Chrome. Could you post a screenshot of what you are seeing on your end please? Also please check in an incognito window using Chrome to make sure that you are not getting cached results.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,241 through 54,270 (of 93,587 total)

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