Page 1802 – Support | Kriesi.at – Premium WordPress Themes

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May 16, 2018 at 5:40 am in reply to: Bearbeitungsansicht einer Seite zeigt nur eine weiße Seite #957303

Rikard
Keymaster

Hi Martin,

Thanks for that, I get the same results when trying to edit your front page; just a blank screen. You might be right in your assumption that it could be related to memory, 64mb is quite low. Would you be able to upgrade it to at least double that? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

May 16, 2018 at 5:32 am in reply to: Featured Image Height Ignored #957302

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2018 at 5:31 am in reply to: Menu and Sub menu gap #957301

Rikard
Keymaster

Hi,

Could you post a screenshot of what you are seeing on your end please? Also, why are you applying caching on the site while you are working on it?

Best regards,
Rikard

May 16, 2018 at 5:27 am in reply to: Is it possible to have a color section with a slideshow for a background? #957299

Rikard
Keymaster

Hey AJDesignCo,

I’m not sure exactly what you mean, could you link to an example maybe? In general though, the answer to every “is this possible” question, is that if you can’t see the feature or option in the element options, then you would need custom code to accomplish your goals.

Best regards,
Rikard

May 16, 2018 at 5:19 am in reply to: New enfold socket #957298

Rikard
Keymaster

Hi,

Thanks for the feedback, though I can’t reproduce that on my local installation. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 16, 2018 at 5:17 am in reply to: Widgets at bottom of homepage not showing on mobile #957296

Rikard
Keymaster

Hey Gonzo1982,

Thanks for the link, though I can’t reproduce that on my end. Did you try checking in an incognito window in Chrome using your phone?

Best regards,
Rikard

May 16, 2018 at 5:15 am in reply to: Large Logo Not Displaying Enfold 4.3.1 #957294

Rikard
Keymaster

Hi,

Great, glad you found that option and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2018 at 5:14 am in reply to: Background images reset when other changes are done? #957292

Rikard
Keymaster

Hey kylebritton,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 16, 2018 at 5:12 am in reply to: Logo left, menu below layour with secondary menu to the right of logo #957291

Rikard
Keymaster

Hi,

Great, glad you found a solution and thanks for sharing :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2018 at 5:07 am in reply to: Enfold WSOD every time I update to 4.3.1 #957288

Rikard
Keymaster

Hi James,

Sorry for the problems. Could you try to completely delete the theme folder from the server, and then upload a fresh copy of the theme from your Themeforest account via FTP to see if that helps? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

May 16, 2018 at 5:03 am in reply to: Video does not run anymore after update #957287

Rikard
Keymaster

Hi Mike,

Thanks for feedback and sorry for the problems. Let’s hope the new version resolves it.

Best regards,
Rikard

May 16, 2018 at 5:02 am in reply to: Color Section spacing #957286

Rikard
Keymaster

Hey soundstrat,

I can’t see that on my end, the padding of the content in the Color Sections seems equal to me. How exactly are you seeing this? Please try to explain a bit further or post screenshots of the problem.

Best regards,
Rikard

May 16, 2018 at 4:59 am in reply to: Featured Image Slider Isn't Display Featured Images! #957285

Rikard
Keymaster

Hi,

Thanks for that, I’m not sure exactly what is going on there but I think it’s due to either your caching or optimisation plugin. Could you try to clear the cache from them and leave them disabled to see if that helps please?

Best regards,
Rikard

May 15, 2018 at 1:34 pm in reply to: Mega Menu – Center image #956998
Rikard
Keymaster
Hey flordelizamejia,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia_mega_div .sub-menu .avia-menu-text img {
    display: table;
    margin: 0 auto;
}
```
Best regards,
Rikard
May 15, 2018 at 1:31 pm in reply to: Fixing Some Issues at the Responsive Breakpoint #956993

Rikard
Keymaster

Hi,

Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 15, 2018 at 1:29 pm in reply to: Images not loading in Chrome #956984

Rikard
Keymaster

Hey LesleyJean,

Is it the image in private? If you navigate to it in your browser you will get an error message. Try uploading it to the actual installation and add it again.

Best regards,
Rikard

May 15, 2018 at 1:25 pm in reply to: Enfold Form does not work #956982

Rikard
Keymaster

Hey samuelmendezj,

Please refer to this: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

May 15, 2018 at 1:22 pm in reply to: Button in Header #956978

Rikard
Keymaster

Hi,

Thanks for the feedback. I see that you are not running a child theme, if you don’t then any changes you will make to the parent will be overwritten on updates. Maybe you want to install a child theme first? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme

Best regards,
Rikard

May 15, 2018 at 1:17 pm in reply to: Style.css of enfold-child not rendered after enfold update #956975

Rikard
Keymaster

Hi,

Great, glad you got it working :-)

Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 15, 2018 at 1:16 pm in reply to: Footer CSS Changed Layout #956972

Rikard
Keymaster

Hi TJ,

Ok, thanks for the clarification. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 15, 2018 at 8:29 am in reply to: Page Builder content not showing after updating Enfold #956850

Rikard
Keymaster

Hi Alex,

Thanks for the feedback. Then you are likely getting cached results, could you try to clear the cache from your browser and restart to see if that helps? You could also try an incognito window in Chrome.

Best regards,
Rikard

May 15, 2018 at 8:24 am in reply to: GDPR #956846

Rikard
Keymaster

Hi Karina,

The update should hopefully address all GDPR requirements.

Best regards,
Rikard

May 15, 2018 at 8:22 am in reply to: Gallery in tabs #956845

Rikard
Keymaster

Hey seykom,

I’m not sure I understand what you mean to be honest, could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

May 15, 2018 at 8:21 am in reply to: DSGVO #956844

Rikard
Keymaster

Hey Philipp von Werther,

We are looking to have version 4.4 out by May 22, and that should hopefully address all GDPR requirements.

Best regards,
Rikard

May 15, 2018 at 8:18 am in reply to: Quick CSS and enfold.css content #956843

Rikard
Keymaster

Hi,

Thanks for the feedback. It sounds like you are getting cached results and I can see that you are using a caching plugin, could you try to clear the cache from that and from your local browser please? It’s good practice to disable any caching while you are working on the site.

Best regards,
Rikard

May 15, 2018 at 8:15 am in reply to: Custom menu items #956841
Rikard
Keymaster
Hi,

Oh, I see. Sorry about that, please try this instead:
```
 https://kriesi.at/documentation/enfold/header/#header-widget-position
```
Best regards,
Rikard
May 15, 2018 at 8:11 am in reply to: Error in CSS File Merging and Compression #956840

Rikard
Keymaster

Hey aicompcloud,

If you are working on your site then it’s not a good idea to have those features enabled, just enable them again once you are done with your changes.

Best regards,
Rikard

May 15, 2018 at 8:09 am in reply to: problem to import a demo #956839

Rikard
Keymaster

Hey arthur-alive,

Thanks for the login details. Which demo are you looking to import?

Best regards,
Rikard

May 15, 2018 at 7:58 am in reply to: push and pull enfold grid row #956835

Rikard
Keymaster

Hey weasyweb2015,

I think the easiest way would be to copy your content and rearrange it for mobile. Then use the element options to show/hide the correct section for the corresponding screen size.

Best regards,
Rikard

May 15, 2018 at 7:54 am in reply to: The color of the search function (magnifying glass) changes on the mobile device #956834

Rikard
Keymaster

Hi,

Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 54,031 through 54,060 (of 93,312 total)

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