Page 1788 – Support | Kriesi.at – Premium WordPress Themes

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June 1, 2018 at 2:50 pm in reply to: PHP Versions. What exactly is there to take in consideration by using ENFOLD? #965389

Rikard
Keymaster

Hey Filipp,

It’s difficult to say, do you have access to error logs which might give you any clues? Did you try to deactivate all plugins which might be causing the problem?

Best regards,
Rikard

June 1, 2018 at 2:49 pm in reply to: Cookies popup banner #965387

Rikard
Keymaster

Hey ST,

That is included for you in the latest version of the theme (4.4). Just go to Enfold->Privacy and Cookies.

Best regards,
Rikard

June 1, 2018 at 2:44 pm in reply to: Automatically add a product into the cart and direct the customer to the cart #965384

Rikard
Keymaster

Hey ST,

Maybe a plugin like this could achieve that for you? https://wordpress.org/plugins/woocommerce-direct-checkout/

Best regards,
Rikard

June 1, 2018 at 2:41 pm in reply to: Custom Font Manager – verify that the Fonts now are retrieved from my Webspace #965380

Rikard
Keymaster

Hey Tobias,

You can inspect your page using a browser like Chrome, and you can see the connections being made in the Sources tab.

Best regards,
Rikard

June 1, 2018 at 2:39 pm in reply to: Enfold pop up window for T&C in woocommerce #965378

Rikard
Keymaster

Hey ST,

Maybe this will help you out? https://gist.github.com/farookibrahim/a0c554ee3d2dfd5a4750dcab348c76b9

Best regards,
Rikard

June 1, 2018 at 2:36 pm in reply to: max_user_connections problem every several days #965375

Rikard
Keymaster

Hi,

I don’t think there is a normal value for that, though your hosting provider are in a better position to answer that question for you. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 1, 2018 at 2:33 pm in reply to: I need child's style.css file set to overrule generated \uploads\*.css output… #965373

Rikard
Keymaster

Hi sugarwayltd,

Great, glad you got it working. Style.css might be cached causing your updates not to take.

Best regards,
Rikard

June 1, 2018 at 2:31 pm in reply to: Avia Editor suddenly not working for pages and posts #965370

Rikard
Keymaster

Hey AlyssaMandy,

Thanks for the login details, though I can’t reproduce your problem. The backend of your site looks fine on my end. Did you manage to get it working?

Best regards,
Rikard

June 1, 2018 at 2:25 pm in reply to: Uploading Enfold to Themes Directory and i get THIS error :( #965367

Rikard
Keymaster

Hi mcaero,

Which version of PHP are you using on the server? Where can we see the actual problem?

Best regards,
Rikard

June 1, 2018 at 2:21 pm in reply to: Share social media icon for facebook etc #965365

Rikard
Keymaster

Hey Mickeyboy000,

Did you try the Social Share Buttons element in the Layout Builder?

Best regards,
Rikard

June 1, 2018 at 2:14 pm in reply to: Lightbox #965363

Rikard
Keymaster

Hi,

Thanks for helping out @insanityNL, did you try that out and did you have any luck with it @rpl_admin?

Best regards,
Rikard

June 1, 2018 at 2:13 pm in reply to: Sidebar position in pages #965362

Rikard
Keymaster

Hi,

If you use full width elements like Color Sections, then the sidebar will be displayed under them. If you want a sidebar next to your content then please use an element like 1/1 for instance.

Best regards,
Rikard

June 1, 2018 at 2:11 pm in reply to: Tag filter portfolio #965361

Rikard
Keymaster

Hey neknarf,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

June 1, 2018 at 2:07 pm in reply to: Enfold updates #965360

Rikard
Keymaster

Hey fionayoung,

Maybe this will help you out? https://themeforest.net/help/api

Best regards,
Rikard

June 1, 2018 at 2:03 pm in reply to: Enfold Contact form #965358

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (4.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

June 1, 2018 at 1:56 pm in reply to: Enfold 4.4 Breaks Content Slider Layout #965348

Rikard
Keymaster

Hi,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 1, 2018 at 1:45 pm in reply to: Cookie Consent missing "OK"-Button #965333

Rikard
Keymaster

Hi,

If it appears in incognito mode then it’s likely because of local caching in your browser.

Best regards,
Rikard

June 1, 2018 at 1:42 pm in reply to: Style of theme doesn't work #965331

Rikard
Keymaster

Hey MarcusEls,

Login details are not working, could you check and verify please?

Best regards,
Rikard

June 1, 2018 at 1:40 pm in reply to: Can't edit cookie message #965324

Rikard
Keymaster

Hi,

Thanks for the login details. I can see those fields just fine on my end, did you try to clear your browser cache or a different browser?

Best regards,
Rikard

June 1, 2018 at 1:34 pm in reply to: Can't get rid of google font loading #965320

Rikard
Keymaster

Hi Harald,

Could you post a link to the page in question so that we can take a closer look please?

Best regards,
Rikard

June 1, 2018 at 1:32 pm in reply to: Masonry post number custom for mobile devices #965318

Rikard
Keymaster

Hey ZOUT,

You could simply duplicate the element and change the amount of posts in the new one, then hide/show the correct element for the corresponding screen size in the element options.

Best regards,
Rikard

June 1, 2018 at 1:29 pm in reply to: Vertical Tab #965315

Rikard
Keymaster

Hey diego,

Please have a look at the Tab Position option in the element, those are the options available to you.

Best regards,
Rikard

June 1, 2018 at 1:27 pm in reply to: Tab Section Overflow #965313

Rikard
Keymaster

Hey Emilio,

I get a 404 error on that page, did you move or rename it?

Best regards,
Rikard

June 1, 2018 at 1:26 pm in reply to: After updating to latest Enfold 4.4, error warning… #965309

Rikard
Keymaster

Hi,

I’m not sure, but it’s something you could try at least. If that doesn’t help then please post admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

June 1, 2018 at 1:24 pm in reply to: Problem advanced layout not working #965306

Rikard
Keymaster

Hey insanityNL,

Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 1, 2018 at 1:23 pm in reply to: Privacy policy message in registration form #965304

Rikard
Keymaster

Hi Lion,

It depends on the code and where it should go? If it should go into the header then you can use the Analytics box.

Best regards,
Rikard

June 1, 2018 at 1:17 pm in reply to: Disable jQuery Migrate #965292

Rikard
Keymaster

Hi Marcus,

You would have to refer to the plugin documentation or reach out to their developers, or you could just try that option out to see if it works or not.

Best regards,
Rikard

June 1, 2018 at 12:35 pm in reply to: Is it possible to load template or demo content for a single page? #965265

Rikard
Keymaster

Hey Dandelion222,

Yes it’s possible, first off please enable debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, then link to the page you want the shortcodes for and we’ll give them to you.

Best regards,
Rikard

June 1, 2018 at 12:33 pm in reply to: Enfold Gallery — Load images from google drive? #965263

Rikard
Keymaster

Hey Santos Ramos,

That is not possible unfortunately, you will have to upload the images to WordPress in order to use them in the Gallery element.

Best regards,
Rikard

June 1, 2018 at 12:31 pm in reply to: Use Beaver Builder with Enfold #965262

Rikard
Keymaster

Hi larrywillisva,

Enfold has it’s own Layout Builder, wouldn’t it be easier to just stick to that? We can’t be responsible for third party builders, and we can’t offer help to make them work with the theme unfortunately.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 53,611 through 53,640 (of 93,318 total)

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