Forum Replies Created
-
AuthorPosts
-
July 18, 2017 at 5:20 am in reply to: Shopping cart is not working in mobile device after update 4.1.1( urgent, urgent #823074
Hi,
I have tested it using an android phone but I could not see the issue. Is it only happening in your mobile? is the desktop version working fine on your end?
Best regards,
NikkoHi,
Thanks I tried the homepage and I’m getting a js error:
/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 403 ()Can you give us permission to deactivate any plugins (just for few minutes to check if they are causing the issue) and also ftp access? so we can try to debug it.
Best regards,
NikkoJuly 18, 2017 at 5:06 am in reply to: Change Full screen slider caption location only in one place #823069Hey navindesigns,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.home #fullscreen_slider_0 .slideshow_inner_caption { padding-top: 300px; }Hope this helps :)
Best regards,
NikkoHey peanuttario,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.page-id-18 .logo img { display: block; -moz-box-sizing: border-box; box-sizing: border-box; background: url(https://domain.com/newlogo.png) no-repeat; width: 300px; height: 76px; padding-left: 300px; }Just replace http://domain.com/newlogo.png with the url of the logo you want to use. Hope this helps :)
Best regards,
NikkoHi,
Yes, but you need to use one of the plugins mentioned there :)
Best regards,
NikkoJuly 18, 2017 at 12:03 am in reply to: Terms & Conditions twice and fully collapsed on checkout #823027Hi,
Glad that you found the solution. I think it will be fixed on the future release not sure if it’s on the next release since we can’t reproduce the same issue on our end.
Best regards,
NikkoHi,
Yes, I have said I have disabled minify purge the cache and enabled minify back. I’m asking you to disable minify and purge cache but don’t enable it back.
Best regards,
NikkoHey jnightingale,
Can you give us ftp access? so we can check if there are php errors.
Best regards,
NikkoHi,
Can you try using 2 1/2 columns instead of using only one. Let us know if this fixes the issue.
Best regards,
NikkoHi,
Glad that Sarah helped you. Thanks for using Enfold :)
Best regards,
NikkoHey Cassandra,
Can you try to update enfold via ftp? you can find the instructions here: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
Hope this helps.Best regards,
NikkoHi,
Glad that you figured it out. Let us know if you need more assistance :)
Best regards,
NikkoHey jstonestreet,
Can you try to revert it back to 4.0.7? then do the update on a staging site.
Best regards,
NikkoHey Philippe,
Can you post a link to the page mentioned? so we can take a closer look.
Best regards,
NikkoHey José Ramón,
Can you try to replace the iframe code you used with this one: https://pastebin.com/Wy8uQz9V
Hope this helps :)Best regards,
NikkoHi,
Glad that you fixed it. Thanks for using Enfold :)
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
.logo, .logo a { overflow: visible; }Hope this helps :)
Best regards,
NikkoHey shailendra,
I think what you can do is to use css to hide the large table in mobile and create a new table (about 2 columns) add some class to it and hide it on large screens and show it mobile. Hope this idea helps.
Best regards,
NikkoHi,
I have checked it and could verify the issue, I tried the same setup on my end using 4.1.2 however the page title is showing on my end, but on your site, the page title is gone (not just hidden), can you try to switch to Enfold theme and check if the issue still persists.
Best regards,
NikkoHey web4698,
Thanks for providing the admin access, I have checked it but it loads properly on my end. Screenshot in private content.
Best regards,
NikkoHi,
Can you give us ftp access also?
Best regards,
NikkoHi,
Can you try to disable minification (minify) from w3 total cache and purge the cache. You are getting errors because of it.
Best regards,
NikkoHi Kackster,
Please create a separate thread and give us temporary admin access and ftp access, post in private content so it is only visible to you (thread creator) and the moderators.
Best regards,
NikkoHi,
Glad that you fixed it :)
Best regards,
NikkoJuly 17, 2017 at 9:59 am in reply to: Not show filters by woocommerce in sidebar (color, price) all atributes #822451Hi,
Thanks for providing the admin access. I have checked it and can verify that right widget is used but it’s not rendering and no js errors showing. Can we ask for ftp access also? so we can try to debug for php errors.
Best regards,
NikkoHi,
The PHP ZipArchive extension is required to import .zip files, please install this extension. You might need to ask your webhost for this.
Best regards,
NikkoHey Chantalkrijn,
It can be changed it Enfold > Main Menu > Menu Items for Desktop set to Display as text. Hope this helps :)
Best regards,
NikkoJuly 14, 2017 at 9:35 pm in reply to: contact form data transfer to spreadsheet or mailchimp? #821446Hi,
Glad we could help and thanks for using Enfold :)
Best regards,
NikkoJuly 14, 2017 at 9:34 pm in reply to: Content Element > Icon > How can I align a few icons side by side? #821443Hi,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi,
I understand that it’s more work and frustrating however this move is necessary, even wordpress and woocommerce does this change. I am very sorry for the inconvenience :(
Best regards,
Nikko -
AuthorPosts
