Hey MW,

Yes, you can’t find loop-archive since that theme is abundance and not enfold, but you should see the Read More text in loop-index.php.

Best regards,
Nikko

Hi,

Please go to Settings > General > WordPress Address (URL) > change the link from https to http. Hope this helps :)

Best regards,
Nikko

Hi,

That option is already available on Masonry, just set Order By and Display Order, however you can only choose one.

Best regards,
Nikko

Hey Aileen Romero,

Thanks for contacting us! All transactions are handled by ThemeForest so you’ll need to open up a support ticket with Envato: http://themeforest.net/refund_requests/new
Before requesting for refund, please check first their refund policy: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and https://themeforest.net/page/customer_refund_policy

Best regards,
Nikko

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Sorry for the late response and have checked your site just now and it seems good, have tested the ftp access and the temporary admin access you gave and it’s working fine.

Best regards,
Nikko

Hey Khalid,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey marcobe,

Please refer to this thread: https://kriesi.at/support/topic/wordpress-gutenberg/#post-900941

Best regards,
Nikko

Hi,

Our devs are looking into this issue, for the meantime, please refer to our temporary workaround posted here: https://kriesi.at/support/topic/disable-new-minify-merging-for-css-and-js-avia-merged-styles/#post-921266

Best regards,
Nikko

Hi,

This is what I did (via ftp): go to enfold > config-templatebuilder > php > asset-manager.class.php, and commented out this code in line 265-266:

$request['body'] = trim($request['body']);
$filecontent = trim($filecontent);

Let us know if this temporary solution would fix it on your other sites.

Best regards,
Nikko

Hi,

Can you try to check it again? I have made some tweaks, it’s working properly on my end but some missing styles.

Best regards,
Nikko

Hey reelhomes2017,

Can you give us a link to your site and ftp access? so we can check further, just post the details in private content, so it’s only visible to you and the moderators.

Best regards,
Nikko

Hi,

You’re welcome, I was still checking on the issue via ftp when suddenly I am disconnected and got this error:

Response:	530 Sorry, the maximum number of clients (3) for this user are already connected.
Error:	Critical error: Could not connect to server

The thing I noticed is that in Appearance > Themes, the activated theme is enfold-original, but can’t find it in the files or in the themes folder, I have activated the enfold theme which is the right one, but you had this error:

Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php:265

which is similar to this thread: https://kriesi.at/support/topic/uncaught-fatal-error-line-265/

Best regards,
Nikko

Hi,

Can you give us a link where we can see those icons you posted on screenshot? I tried to check the link above (about us), I can’t seem to find it on that page.

Best regards,
Nikko

Hey Joe,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  #top .no_margin.av_one_fifth {
    padding: 0 !important;
  }
}

Hope this helps :)

Best regards,
Nikko