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Hey Sophie,
Try using this text, make sure you’re using Text Editor and not Visual Editor:
<span class="av-icon-char av-icon-char-custom" style="font-size:20px;line-height:20px;width:20px;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>
then on Quick CSS (located in Enfold > General Styling), add this css code:
#top span.av-icon-char.av-icon-char-custom { float: left; margin-right: 4px; } #top span.av-icon-char.av-icon-char-custom:before { content: "\e806" !important; }
Hope it helps :)
Best regards,
NikkoHi,
Glad that you figured it out. Let us know if you need further assistance :)
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
I see, if you don’t use a color section, it automatically adds some padding/space and a separation line just to indicate that it’s different section, to remove that globally not just on a single page, try adding this css code in Quick CSS (located in Enfold > General Styling):
.av_default_container_wrap { border: none !important; } .av_default_container_wrap .av-content-full { padding-top: 0 !important; }
Hope it helps :)
Best regards,
NikkoHi bakbek,
Can you try giving me a link showing the special heading you mentioned? so I can try to give the exact html code for the Code Block.
Best regards,
NikkoHi Kamakshi,
Sorry for misunderstanding, try using this instead of the code I gave:
.avia-content-slider-inner article.slide-entry { border: 1px solid #ccc; } .avia-content-slider-inner article.slide-entry .slide-content, .avia-content-slider-inner article.slide-entry .entry-footer { padding-left: 12px; padding-right: 12px; } .avia-content-slider-inner article.slide-entry .entry-footer { padding-bottom: 20px; }
Hope it helps :)
Best regards,
NikkoHi hduerstock,
I have checked your files in ftp and the plugins are now showing on your backend and the error is removed in the frontend, let us know if you need further assistance :)
Best regards,
NikkoHi Nik,
Sorry for the late response, my temporary ip address is in private content.
Best regards,
NikkoHi,
Thanks for giving us ftp access and sorry for the late response, I have added it and have added this css code in Quick CSS (located in Enfold > General Styling):
.archive.post-type-archive-tribe_events .av-special-heading { margin-top: 0; } .archive.post-type-archive-tribe_events .container .av-content-small.units { border: none !important; width: 100%; } .archive.post-type-archive-tribe_events #after_section_1 .container .av-content-small.units { padding-top: 0; } .archive.post-type-archive-tribe_events #after_section_1 .container { width: 100%; max-width: 100%; padding: 0; margin: 0; } .archive.post-type-archive-tribe_events #after_section_1 .container .entry-content-wrapper { padding-right: 0; } .archive.post-type-archive-tribe_events #after_section_1 .container .container { margin: 0 auto; padding: 0 50px; width: 100%; max-width: 1410px; }
Hope this helps :)
Best regards,
NikkoHi Josesolis507,
Can you create a separate thread and give us your ftp access? so we can try to check further, also make sure that your php version is atleast 5.6 and above (recommended is 7+).
Best regards,
NikkoMarch 9, 2018 at 7:57 am in reply to: Full Screen Slider with Vimeo video link. Video will not mute and autoplay #924328Hi,
Glad that it went well. Thanks for using Enfold and have a great day! :)
Best regards,
NikkoHi,
Glad to hear that and yes please to upgrade to php 7 :)
Best regards,
NikkoMarch 9, 2018 at 7:55 am in reply to: Blog Posts – Display Entries from a custom taxonomy still displays all posts #924325Hey SayWhatGroup,
This is fixed, I assigned your News page as the Blog page, then in Blog Layout I set it to: Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page) and that fixed the issue. Let us know if you need further assistance :)
Best regards,
NikkoMarch 9, 2018 at 7:25 am in reply to: Layer Slider encountered a problem while trying to show your slider. #924297Hi,
Please try to upload the screenshots in https://imgur.com/ and post the links here.
Best regards,
NikkoHey DROR,
You can’t add an icon in the Special Heading Element but you imitate the Special Heading using a Code Block, with a fontello icon:
<div class="av-special-heading av-special-heading-h3"> <span class="av-icon-char av-icon-char-custom" style="font-size:20px;line-height:20px;width:20px;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span> <h3 class="av-special-heading-tag " itemprop="headline">The Title</h3> <div class="special-heading-border"><div class="special-heading-inner-border"></div></div> </div>
just replace The Title, with the title you want to use, then on your Quick CSS section, located in Enfold > General Styling, add this css code:
#top span.av-icon-char.av-icon-char-custom { float: left; margin-right: 4px; } #top span.av-icon-char.av-icon-char-custom:before { content: "\e836" !important; }
just replace content with the right icon. Hope it helps :)
Best regards,
NikkoHi,
Can you give us a link to the page showing the table mentioned? so we can try to take a closer look.
Best regards,
NikkoHey jack000486,
Can you tell us what Blog Styling you are using? Default Business, Elegant or Modern Business.
Best regards,
NikkoHi,
I would suggest having a staging site which is just a duplicate of your live site, you can check this post regarding it: http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/ this way you can update your stage site first when there’s a wordpress, theme (enfold) or plugin update, check if there are errors or if it breaks your site without affecting your live site, once it’s all good, you can safely update your live site with very less risk.
Best regards,
NikkoHi,
You can use (Email address hidden if logged out) please post the username and password in Private Content section :)
Best regards,
NikkoHi,
Glad to hear that :) Just let us know if you need further assistance.
Best regards,
NikkoHi Luca,
Glad that it worked :) Thanks for using Enfold and have a great day!
Best regards,
NikkoHi,
I checked it using Chrome and I see the content centered, I’m using Windows 10 + Chrome, I also tested it just now with Firefox and it looks the same, can you try to clear the browser cache on your Chrome browser. Let us know if it helps. :)
Best regards,
NikkoHi,
Move the old “enfold” folder outside of the themes folder, and replace it with the new “enfold” folder (the name should still be enfold), there will be no changes for the child theme.
Best regards,
NikkoHi viaggiareverde,
I can see you have already changed the heading in the right format however I could not see the css code I gave reflecting on your site, can you try to disable minification and flush out the cache. Let us know if it works.
Best regards,
NikkoMarch 8, 2018 at 3:50 pm in reply to: Importing didnt work! you might want to try reloading the page and then try agai #923925Hi Christian,
I can’t really tell why it needs much time on your host, usually it would be done importing for several seconds. The only alternative solution I can think of is import via xml.
Best regards,
NikkoHi,
Please update it to atleast 5.6.3 or our recommended php version which is 7+, you might be having similar issue with this thread: https://kriesi.at/support/topic/enfold-4-2-6-caused-http-error-500/
Best regards,
NikkoHey Mogens Olsen,
Thanks for contacting us, unfortunately Enfold doesn’t have that feature, you might need some plugins that allows that feature.
Best regards,
NikkoHey fraserrenton,
I have tested 4.2.6 and didn’t have any issues, can you tell us what php version you are using? please update it to 7.0 and up. Here is another thread that is similar to the issue you’re having: https://kriesi.at/support/topic/enfold-4-2-6-caused-http-error-500/
Best regards,
NikkoHi,
Hmmm, please try this plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/ also make sure your API key is correct. The latest version is now 4.2.6, you can check it here: https://kriesi.at/documentation/enfold/enfold-changelog/
If the suggested solution above doesn’t work, please try to update the theme manually (via ftp), you can see the instruction here: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Hope it helps.
Best regards,
NikkoMarch 8, 2018 at 2:15 pm in reply to: Importing didnt work! you might want to try reloading the page and then try agai #923880Hi Christian,
Glad that you’re having progress, adjusting it to a longer time should help as what you have stated. Let us know if you need further assistance :)
Best regards,
Nikko -
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