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Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 6, 2018 at 11:29 pm #922570
    hduerstock

    Hello – I upgraded our site to Enfold 4.2.6 today and immediately after the site is blank and all I get when viewing is the HTTP error 500 message. I have full function of the admin – that part is working fine. I tried re-downloading it again and still nothing. Please help! This hasn’t happened before and I’m not sure how to handle.

    March 6, 2018 at 11:36 pm #922581
    Yigit

    Hi,

    Could you please post FTP and WP admin logins in private content field?
    Also, please make sure your PHP version is minimum 5.6 which is recommended minimum version for WordPress. Enfold is compatible up to 7.x.

    Regards,
    Yigit

    March 6, 2018 at 11:41 pm #922587
    hduerstock
    This reply has been marked as private.
    March 7, 2018 at 12:33 am #922612
    Yigit

    Hi,

    It was 5.4.x, i upgraded it to 7.0 and that solved the issue. Ajax calendar plugin was throwing an error so i had to delete it. Please review your website :)

    Best regards,
    Yigit

    March 7, 2018 at 6:48 pm #923198
    hduerstock

    Thank you!! I’m working through a lot of old errors on this site.

    Question – logging in to wordpress admin now, all plugins are gone, not just the ajax calendar one. Do I have to re-install all of them now?

    The entire admin dashboard looks a little different, with several error message lines at the top of the page.

    March 8, 2018 at 4:31 pm #923935
    Hokuspokus

    Dear,

    my admin found an error

    something is double called. “redeclared”

    [08-Mar-2018 14:23:11 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in XXX/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php:12) in XXX/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php on line 12

    [08-Mar-2018 14:23:11 UTC] PHP Stack trace:

    [08-Mar-2018 14:23:11 UTC] PHP 1. {main}() XXX/index.php:0

    [08-Mar-2018 14:23:11 UTC] PHP 2. require() XXX/index.php:17

    [08-Mar-2018 14:23:11 UTC] PHP 3. require_once() XXX/wp-blog-header.php:13

    [08-Mar-2018 14:23:11 UTC] PHP 4. require_once() XXX/wp-load.php:37

    [08-Mar-2018 14:23:11 UTC] PHP 5. require_once() XXX/wp-config.php:117

    [08-Mar-2018 14:23:11 UTC] PHP 6. do_action() XXX/wp-settings.php:450

    [08-Mar-2018 14:23:11 UTC] PHP 7. WP_Hook->do_action() XXX/wp-includes/plugin.php:453

    [08-Mar-2018 14:23:11 UTC] PHP 8. WP_Hook->apply_filters() XXX/wp-includes/class-wp-hook.php:310

    [08-Mar-2018 14:23:11 UTC] PHP 9. call_user_func_array:{XXX/wp-includes/class-wp-hook.php:286}() XXX/wp-includes/class-wp-hook.php:286

    March 8, 2018 at 4:34 pm #923937
    Hokuspokus

    you have two “events_countdown.php”

    March 8, 2018 at 4:36 pm #923938
    hduerstock

    I have no idea how to fix it – can you give me some direction? Thanks!

    Hayley

    March 8, 2018 at 4:49 pm #923945
    Hokuspokus

    i have deleted enfold folder and i have copied the new enfold folder in themes

    March 8, 2018 at 5:06 pm #923955
    hduerstock

    Thanks! When I log into WP now, it shows this at the top of the dashboard:
    files appear to be missing or out of place. Please re-install plugin or remove /home3/campced1/public_html/wp-content/db.php.

    Warning: Cannot modify header information – headers already sent by (output started at /home3/campced1/public_html/wp-content/db.php:21) in /home3/campced1/public_html/wp-admin/includes/misc.php on line 1114

    Warning: Cannot modify header information – headers already sent by (output started at /home3/campced1/public_html/wp-content/db.php:21) in /home3/campced1/public_html/wp-includes/option.php on line 919

    Warning: Cannot modify header information – headers already sent by (output started at /home3/campced1/public_html/wp-content/db.php:21) in /home3/campced1/public_html/wp-includes/option.php on line 920

    And also no plugins are listed.

    March 8, 2018 at 8:39 pm #924053
    Basilis

    Hi,

    Can you please add the following

    define( ‘WP_DEBUG’, false );

    to your wp-config.php file please?

    Best regards,
    Basilis

    March 8, 2018 at 10:40 pm #924156
    hduerstock

    Hi Basilis,

    I checked the wp-config.php file and it looks like it’s already been added, unless I’m just looking at it wrong. I am not the highly skilled one so please bare with me – sorry!

    March 12, 2018 at 6:25 am #925337
    Nikko

    Hi hduerstock,

    I have checked your files in ftp and the plugins are now showing on your backend and the error is removed in the frontend, let us know if you need further assistance :)

    Best regards,
    Nikko

    March 13, 2018 at 7:27 pm #926208
    hduerstock

    Nikko,

    THANK YOU!! All set. I just re-activated all the plugins and everything is running smoothly.

    Best,
    Hayley

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