Forum Replies Created
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Hi jake5m,
I see, please remove the code I gave and please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Semito,
No, I haven’t received it, Private Content is located at the bottom of the textarea where you reply, you should see this text above it:
Private Content (link to your website, login credentials, FTP credentials, etc – only visible for moderators)
Content in there is only visible to you as the thread creator and moderators.Best regards,
NikkoHi Ythhj,
Glad that we could help :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Claudia,
Can you post a link of the page? so we can take a closer look.
You may post it in private content so it’s only visible to the moderators.Best regards,
NikkoHey Ivan,
I see you’re still using Enfold 4.0.7 and this bug has already been addressed in the latest patches.
Updating it should fix the issue, however it may cause some issues, so having a backup and applying the update to a stage site first should lessen the risk.
Otherwise if you don’t like to update, however replacing Humain Hair to just Hair would fix it.Best regards,
NikkoHey Guilherme,
Unfortunately we don’t have that feature on Enfold and it’s outside the scope of our support.
Though we can try to point you to the right direction, I think you can use a child theme and modify header.php or try using widget:Hope this helps.
Best regards,
NikkoHi nsergey81,
I would suggest cropping your product images with same sizes using image editor but you can also try to add this css code in Quick CSS:
#top .products .thumbnail_container { height: 240px; display: flex; align-items: center; justify-content: center; } #top .products .thumbnail_container img { max-height: 100%; width: auto; }
Hope it helps.
Best regards,
NikkoHey Marcus,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Kischmi,
You should be able to see it using Special Heading then set Heading Style to Heading Style Modern or Heading Style Classic.
Hope this helps :)Best regards,
NikkoHi alamedawaterpolo,
I tried the login access you posted but it doesn’t seem to work, please check.
Best regards,
NikkoHi Ythhj,
I have checked it again and it works fine now.
I didn’t notice that there was an extra space after the api key which prevents it from working.
Let us know if you need further assistance.Best regards,
NikkoHi sjidesign,
Glad that you sorted the header out.
As for the menu links showing in your main menu, I think in Appearance > Menus you haven’t set yet the menu to be set as Main Menu that’s why it’s just generating pages to show.
Once you have set a Main Menu you’ll have total control of the main menu.
As for the shopping cart icon, would it be okay to have it floating on the side instead?Best regards,
NikkoHi sundara88,
Glad we could help. :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Jok3r0805,
Glad that Yigit helped you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi soniavoice,
I’m still puzzled why your account isn’t working properly on your site.
If I use it on my local server it does work fine and using another IG account works fine on your site.
Can you give us ftp access? so we can try to debug or try some workarounds.
Just post the details in private content.Best regards,
NikkoHi espressotech,
Thanks for giving us admin access.
I have checked it and it seems to be properly working.
As for the featured image not showing in the post it should be appearing, it’s normal since you’re using Advanced Layout Builder when using it I suggest using the Image element and adding it manually since featured image only shows up when you’re using Default Editor.Best regards,
NikkoHi SOFG,
I tried to check on your site several times but I’m getting this error:
This site can’t be reached
Screenshot in private content.
Best regards,
NikkoHi SingerOlfert,
You can upload the screenshot in dropbox, googledrive or https://imgur.com/ or any online image sharing sites and post the link here.
Best regards,
NikkoJune 5, 2018 at 8:50 pm in reply to: Advanced Layerslider, video will continue to play after slide show starts up #967470Hi Andy,
We apologize for the late response however we have limits on things we can change on layerslider.
We can only offer or provide help on what the plugin offers, or the options that’s provided, or point you to the right direction.
I think you can check on Event Callbacks to change how it should work, their documentation might help:Hope this helps.
Best regards,
NikkoHi SingerOlfert,
We apologize for the late response since there are lots of queries lately.
I have tried to modify the homepage then turn it back to how it was after and it was working fine without any issues.
Can you elaborate on how we can reproduce the issue you are referring or a screenshot showing it?
I do see a single js error but it doesn’t seem to affect updating of the page.Best regards,
NikkoHi adambot,
We apologize for the late response.
We have checked it but since there were no js errors showing, it’s a bit difficult to figure out what’s causing the issue.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey sjidesign,
I think it’s possible however the design is a bit different.
First you need to go to Enfold > Header > Extra Elements (tab) > Header Secondary Menu set to Secondary Menu in top bar at the left or Secondary Menu in top bar at the right.
Then save and go to Appearance > Menus, create a new menu, add the menu items then check Enfold Secondary Menu at the bottom and save.
Hope this helps.Best regards,
NikkoHi gzelasco,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #wrap_all .social_bookmarks li a { font-size: 20px; }
Just adjust the font size value.
Hope this helps :)Best regards,
NikkoJune 5, 2018 at 8:20 pm in reply to: ENFOLD 4.4: How to show manual exerpt above single post's content #967439Hi Gitte,
Glad that Mike helped you. :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Treacs,
Thanks for giving us access.
I did check it and I thought at first it causes some issues but it doesn’t.
So I tried to check further into the error thrown (line 409, 494, 510) which according to the plugin uses /e modifier on preg_replace() which is removed in php 7 however if you look on those lines of code you shouldn’t see any /e modifier. Here are some examples that uses /e modifier: https://stackoverflow.com/questions/15454220/replace-preg-replace-e-modifier-with-preg-replace-callback and you can try to search for similar examples and you should see that /e is explicitly written but not on JSqueeze.php on those 3 lines.
I don’t think the checker is accurate in checking it and there are no functionality that isn’t working properly so I think it’s safe to say that Enfold theme is compatible with 7.1.
Another way to check for errors is turning on WordPress Debug: https://codex.wordpress.org/Debugging_in_WordPress
I couldn’t really say why the plugin/checker throws those errors, but maybe the author/s of that plugin knows better. I hope this clears it out.Best regards,
NikkoHi creativeyes,
I have checked your site and have done the necessary changes however it doesn’t seem to reflect the changes on the frontend.
The codes in Quick CSS should reflect in this css (link in private content), but it seems to be heavily cached.Best regards,
NikkoHi soniavoice,
I have checked it and for some reason it works properly if I use another instagram account to show (screenshot in private content).
However it doesn’t work when I use your instagram account. There’s a new update on Enfold 4.4.1:- fixed: an issue with the instagram widget when set to caching images
You can see the changelog here: https://kriesi.at/documentation/enfold/changelog/
Maybe this will help fix the issue.Best regards,
NikkoHi creativeyes,
I have checked your site again and it seems this code is causing the menu to disappear on mobile:
/* CSS - for mobile header */ @media only screen and (max-width: 767px) { #top #menu-item-search { display: none; } .responsive .av-burger-menu-main { position: absolute; top: 46px; right:10px; } }
removed this code just that adjust the positioning on mobile phone portrait:
/* CSS - header fix */ @media only screen and (max-width: 479px) { .responsive #top .av-burger-menu-main { top: -14px; }}
then removed this code also which I gave, which isn’t necessary anymore since the code that removes the search is already removed:
@media only screen and (max-width:767px) { #top #menu-item-search { display: block !important; } }
then added this code for fixing the position of search and burger menu on mobile phone landscape:
@media only screen and (max-width:767px) and (min-width:480px) { .responsive #top #wrap_all .main_menu { top: 50px; } }
I have checked your site on my mobile phone and it works fine.
Let us know if it’s good on your end, please try to remove browser cache, it should help fetch the updated css.Best regards,
NikkoHi WP Turned Up,
I have checked it and it’s showing the right icons on my end.
I have posted screenshot on what I see on the front and backend.
The icons are leaf, star, lock and bell.Best regards,
NikkoHi ythhj,
Thanks for giving us admin access.
I have tested it with my own google api key and it works fine.
I have posted the link to my screenshot in private content.Best regards,
Nikko -
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