Viewing 27 posts - 1 through 27 (of 27 total)
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  • #966357

    hi
    i do not see the preview of 2 last posts on my blog on main menu
    i did not find the difference from the other ones that i do see the preview
    please help me find out
    regards
    Guy

    #966690

    Hey Guy,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #966762

    Hi
    i created new user
    details below
    regards
    Guy

    #966765
    #967038

    i figured out that on usual editor it appears and when i switch to advanced editor it does not uppear
    also the problem is when i switch the editor the previous content is gone
    regards
    Guy

    #967153

    Hi Guy,

    That is how Advanced Layout Builder works if you use it, it only shows the contents you added in the builder but using Default Editor would show some stuff declared in page.php.
    I’m not really sure what you’re trying to achieve, maybe a screenshot would help us understand it better.

    Best regards,
    Nikko

    #967163

    hi
    i try first that it will show on the blog preview that the default editor
    but also to have video and picture in the post content
    regards
    Guy

    #967356

    Hi Guy,

    Can you give us a link on the page you’re referring to? you may post it in private content.
    Also, the login access you gave doesn’t seem to have admin access since if I try to go to /wp-admin or WP Dashboard it seems to redirect me to my-account page.

    Best regards,
    Nikko

    #967508

    https://www.espressotech.co.il/%D7%91%D7%9C%D7%95%D7%92/
    in this page 3 last post you do not see the preview
    and if i go to default i do see preview but not see the pictures inside the post
    regards
    Guy

    #967513

    i changed the role to manager please try again

    #968276

    Hi espressotech,

    Thanks for giving us admin access.
    I have checked it and it seems to be properly working.
    As for the featured image not showing in the post it should be appearing, it’s normal since you’re using Advanced Layout Builder when using it I suggest using the Image element and adding it manually since featured image only shows up when you’re using Default Editor.

    Best regards,
    Nikko

    #969748

    i really do not get it
    if i want you tube video embedded in post i have to use advanced
    but if i use advance the preview will not show
    do you call preview featured image?
    why i cannot benefit from both options?
    regards
    Guy

    #970729

    Hi espressotech,

    The two editors use different templates for rendering.

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    #970852

    the 3 on top do not have the preview because the embedded video i would like in the body.

    best regards
    Guy

    • This reply was modified 1 week, 6 days ago by  espressotech.
    #971769

    Hi Guy,

    Best regards,
    Victoria

    #971803

    yes i mean the text is missing
    best regards
    Guy

    #972187

    Hi espressotech,

    Can you please change the language for the temp account to English?

    Best regards,
    Victoria

    #972254

    what do you mean temp account?
    regards
    Guy

    #972759

    Hi Guy,

    For the account, you created for us. I do not see the language option on the profile page.

    Best regards,
    Victoria

    #972781

    i do not see it also send me example where it should be located

    #973163

    Hi espressotech,

    Seems to be gone now or I don’t see it
    https://wptavern.com/ (Purchase code hidden if logged out)(Purchase code hidden if logged out) -the-admin
    https://make.wordpress.org/core/2016/11/07/ (Purchase code hidden if logged out) -switching-in-4-7/

    Best regards,
    Victoria

    #973303

    because word press was not upgraded try now

    #973714

    Hi espressotech,

    Thank you.

    Best regards,
    Victoria

    #973752

    yes i understand
    the problem is i do not have this field at the moment
    How should i add it?
    regards
    Guy

    #974207

    Hi Guy,

    It is there, you need to check the box in the screen options.
    Image 2018-06-18 at 13.42.45.png

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #974364

    ok so finally we are on the same page

    #974528

    Hi,

    Happy we could get it short out.
    We are sorry for the delay :)

    Best regards,
    Basilis

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