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Viewing 30 posts - 16,021 through 16,050 (of 25,536 total)
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  • in reply to: Google Maps API error after upgrade to Enfold 4.4 #967359

    Hi bizsolmw,

    Can you try to create a stage site for your site first? you can check here for more information: https://themeisle.com/blog/wordpress-staging-site/
    Basically it’s just a clone of your site, so we can try to isolate issues, deactivate some/all plugins and try to fix it without affecting your live site.
    On the backend it doesn’t seem to have issue, however on the front it shows this error: NoApiKeys but there’s a high chance that there’s some plugin conflict preventing the code from working properly.

    Best regards,
    Nikko

    in reply to: preview post content on main page #967356

    Hi Guy,

    Can you give us a link on the page you’re referring to? you may post it in private content.
    Also, the login access you gave doesn’t seem to have admin access since if I try to go to /wp-admin or WP Dashboard it seems to redirect me to my-account page.

    Best regards,
    Nikko

    in reply to: Enfold 4.4 Breaks Content Slider Layout #967354

    Hi Martin,

    I have checked contentslider.php on Enfold 4.4.1 and the code for the fix is there, have you tested it out?
    If that still causes issues, please try to modify contentslider.php (line 37):

    wp_enqueue_style( 'avia-module-postslider' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/postslider/postslider.css' , array('avia-layout'), false );

    then replace it with (basically just commenting it out):

    // wp_enqueue_style( 'avia-module-postslider' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/postslider/postslider.css' , array('avia-layout'), false );

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: LayerSlider aligns right after update to Enfold 4.4 #967346

    Hi Steven,

    Glad that Rikard helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold not compatible with PHP 7.1? #967345

    Hi Treacs,

    I tried to check on your site but gives this error:

    403 - Forbidden Error
    You are not allowed to access this address. 
    If the error persists, please contact the website webmaster.

    I’m using php version 7.1.7 which works perfectly fine and doesn’t have any issues on my end.
    I have the same code you posted but it doesn’t show any error on that line.

    Best regards,
    Nikko

    Hi onrsyr,

    I have tested in Mac using Safari 10.0.2, and I don’t see any issue.
    I tried zooming it out but it doesn’t get messed up.
    Can you give us a screenshot instead showing the issue?

    Best regards,
    Nikko

    in reply to: How can ı fix sticky menü top bar? #967340

    Hi paulohenrique,

    Thanks for giving us admin access.
    It should be working now, I have Sticky Header and Shrinking Header found in Enfold > Header > Header behavior (tab).
    You can uncheck Shrinking header to retain it’s original height.
    You can remove the admin access now, let us know if you need further assistance. :)

    Best regards,
    Nikko

    in reply to: Mobile header issues #967338

    Hi creativeyes,

    Can you try adding this css code in Quick CSS (Located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      #top #menu-item-search {
        display: block !important;
      }
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Show image slider on mobile and hide video #967335

    Hi siteitltd,

    Thanks for giving us ftp access.
    Your site is up now, I noticed that you copied functions.php of your parent theme which isn’t needed and caused the problem.
    I have modified functions.php and it’s good now, however I still see errors coming from this plugin’s js file: /wp-content/plugins/accesspress-pinterest/js/jquery-masionary.js
    I tried the login you gave but it doesn’t work anymore.

    Best regards,
    Nikko

    in reply to: ACF Frontend Form Issue #967174

    Hi,

    Try adding this php code in your functions.php:

    function custom_loadscripts() {
    	avia_enqueue_script_conditionally( true , 'wp-mediaelement' , "/wp-includes/js/mediaelement/wp-mediaelement.js", array('mediaelement'), false, 1);
    	avia_enqueue_style_conditionally(  true , 'wp-mediaelement', "/wp-includes/js/mediaelement/wp-mediaelement.css", array('mediaelement'));
    }
    
    add_action('wp_enqueue_scripts', 'custom_loadscripts', 20);

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Glassy header transition animation – how ro remove #967157

    Hi jake5m,

    Can you try to replace the code I gave:

    #top .av_header_glassy.av_header_transparency .header_bg {
        opacity: 1;
        background-color: rgba(0,0,0,0.4);
    }

    to:

    #top #header .header_bg {
        opacity: 1 !important;
        background-color: rgba(0,0,0,0.4) !important;
        display: block !important;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: preview post content on main page #967153

    Hi Guy,

    That is how Advanced Layout Builder works if you use it, it only shows the contents you added in the builder but using Default Editor would show some stuff declared in page.php.
    I’m not really sure what you’re trying to achieve, maybe a screenshot would help us understand it better.

    Best regards,
    Nikko

    in reply to: Lightbox Swipe Feature #967145

    Hi tonyshanks,

    I apologize for that, this is already reported.
    Will update once fixed.

    Best regards,
    Nikko

    in reply to: ACF Frontend Form Issue #967142

    Hi MM,

    Thanks for giving us ftp access.
    It should be working now. I have modified this code in functions.php (line 417-419):

    //load mediaelement js
    $condition  = !( isset($options['disable_mediaelement']) && $options['disable_mediaelement'] == "disable_mediaelement" ) && av_video_assets_required();
    $condition2 = ( version_compare( get_bloginfo( 'version' ), '4.9', '>=' ) ) && $condition;

    and replaced it with:

    //load mediaelement js
    $condition  = true;
    $condition2 = true;

    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Instagram not working #967033

    Hi sdiverde,

    Glad that it’s working fine now.
    If the instagram issue still persists, please give us temporary admin access as well as ftp access, so we can try to debug and check further.
    You can post the access credentials in private content, so it’s only visible to the moderators.

    Best regards,
    Nikko

    in reply to: Google Maps Has Stopped Working #966715

    Hi shirtandsimple,

    No, Rikard just pointed out that it may be the cause of the issue.
    I have checked your site and I’m getting this js error in the console:

    Uncaught TypeError: Cannot read property 'marker' of undefined

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi Tim,

    Glad that we could help. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Special heading size #966709

    Hi KyriK,

    Glad that you managed to do it.
    Let us know if you still need further assistance.

    Best regards,
    Nikko

    in reply to: Implementing Google maps with api key #966708

    Hey ythhj,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Slider and Masonry not showing #966707

    Hey thoinayonline,

    Can you try to go to Enfold > Performance > Disabling of template builder elements and set this to Always load all elements
    If this does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: GDPR – Google Web-Fonts #966706

    Hi,

    Google fonts in Enfold is fetched from google.
    For GDPR concerns the best way is to use custom fonts, if using google fonts, you can download them first in https://fonts.google.com/ then upload them to Enfold as a Custom Font just as @langnaese mentioned.

    Best regards,
    Nikko

    in reply to: Partners/logo element in grey-scale until mouse on #966701

    Hey tammiviestinta,

    Can you try the solution posted on https://gist.github.com/karlhorky/3478370 or https://stackoverflow.com/questions/14813142/internet-explorer-10-howto-apply-grayscale-filter/14818991
    Hope this helps.

    Best regards,
    Nikko

    in reply to: preview post content on main page #966690

    Hey Guy,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold Contact form #966687

    Hi ghettro,

    I have tested the contact form using my gmail account and it works fine (I have created a test page on your site, link in private content).
    I did receive the email in my gmail but it took some time and it goes to spam.
    I have installed WP Mail SMTP: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
    And I suggest using smtp or even those gmail options as it works better than using php mailer which isn’t reliable in some servers.

    Best regards,
    Nikko

    in reply to: Body background not displaying #966676

    Hey Ivana,

    Thanks for giving us admin access, I’m not sure why it’s fetching wrong url for the image, I have added this css code in Quick CSS (located in Enfold > General Styling):

    html.html_boxed {
      background-image: url('background_image_url') !important;
    }

    just replaced background_image_url with the right url.
    Hope it’s all good.

    Best regards,
    Nikko

    in reply to: Glassy header transition animation – how ro remove #966671

    Hi jake5m,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .av_header_glassy.av_header_transparency .header_bg {
        opacity: 1;
        background-color: rgba(0,0,0,0.4);
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: av_privacy_link open in blank tab? #966664

    Hi wzshop,

    You will need to edit this core file in the Enfold Theme: enfold > includes > helper-privacy.php (line 172):

    $link	 = "<a href='{$url}'>{$content}</a>";

    replace it with:

    $link	 = "<a href='{$url}' target='_blank'>{$content}</a>";

    Hope it helps.

    Best regards,
    Nikko

    Hey onrsyr,

    Is this issue appearing on a mac, ipad or iphone?

    Best regards,
    Nikko

    in reply to: Some Problems with uploading google fonts. #966659

    Hi Patrick,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: ACF Frontend Form Issue #966658

    Hey MM,

    Can you give us ftp access also? so we can check further.
    Just post the details in private content.

    Best regards,
    Nikko

Viewing 30 posts - 16,021 through 16,050 (of 25,536 total)