Hey aintzerga,

I have checked your site and I can see the separator between menu items, however it’s light gray so it’s not that obvious.
Let us know if I have misunderstood the issue.

Best regards,
Nikko

Hey fbsd44,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi sony1208,

We apologize for the late response.
I have fixed it. In Enfold > Performance > Disabling of template builder elements, I set it to Always load all elements then cleared the cache using your caching plugin.
Let us know if you need further assistance.

Best regards,
Nikko

Hi cici_sleestak,

Can you create a new thread and give us temporary admin access, as I have instructed above?
Just post the login/credentials in private content, so it’s only visible to the moderators and the thread creator.

@DJQuad: Glad to hear that it’s working again.

Best regards,
Nikko

Hi minogig,

With regards to token not validating, try to check the solution posted by Yigit: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
As for “Too many requests at once, please wait a few seconds before requesting the coordinates again”
You need to add billing to your project/api, as verified in these threads: https://kriesi.at/support/topic/google-api-key-problem/#post-994400 and https://kriesi.at/support/topic/google-maps-error-too-many-requests/#post-997569

Best regards,
Nikko

• This reply was modified 6 years, 7 months ago by Nikko.

Hi rrajan18,

Can you try to create a js folder in your child theme and then copy and paste avia-builder.js file inside the js folder, then in functions.php add:

 // Load child theme avia-builder js 
 function wp_change_aviabuilderjs() {
	wp_dequeue_script( 'avia_builder_js' );
	wp_enqueue_script( 'avia_builder_js-child', get_stylesheet_directory_uri().'/js/avia-builder.js', array('jquery','jquery-ui-core', 'jquery-ui-sortable', 'jquery-ui-droppable','jquery-ui-datepicker','wp-color-picker','media-editor','post'), 2, true );
 }
 add_action( 'wp_print_scripts', 'wp_change_aviabuilderjs', 100 ); 

Hope it helps.

Best regards,
Nikko

Hi Artur667,

For 3, try to create includes folder in your child theme, then copy loop-index.php in the includes folder of Enfold to the includes folder of your child theme.
Then go to line 242 and replace this code:

if ($slider) $slider = '<a href="' . $link . '" title="' . $featured_img_desc . '">' . $slider . '</a>';

with:

if ($slider) $slider = $slider;

Best regards,
Nikko

Hi pepin,

Thanks for giving us admin access.
I was able to fix it by going to Enfold > Performance > Disabling of template builder elements, set to: Always load all elements.
Then Purge all cache from your caching plugin.
Let us know if you need further assistance.

Best regards,
Nikko

Hi bjorn-elementMEDIA,

Glad that we could help you :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi grafixstudio,

Yes, I do understand your concern however avia.js couldn’t be replaced anymore since some js files depends on it.
I don’t think CSS based solution would work, since it requires dynamic calculation.
I also couldn’t find how to dequeue a js file that’s being depended by other js files, I think if wordpress allows this then it would be possible using the child theme.

Best regards,
Nikko

Hi bjorn-elementMEDIA,

Thanks for giving us admin access.
Please login to your site and click on the link in private content.
There are some extensions that are essential but aren’t available on your server settings but the most important one that really needs to be enabled when uploading fonts/icons is: PHP ZipArchive Extension
Contact your hosting provider to enable those and it should fix the issue :)

Best regards,
Nikko

Hi rrajan18,

Try using:

$id = get_the_ID();

or:

global $post;
$id = $post->ID;

Hope this helps.

Best regards,
Nikko

Hi,

Thanks for giving us both admin and ftp access.
I have added this in the Developer ID of your section (wrapping the toggle) accordion-section
Then in your functions.php, I have added this php code (at the bottom):

function accordion_fn(){
	?>
	<script>
	$( document ).ready(function() {
		
		$( "#accordion-section .single_toggle .toggler" ).on("click", function() {
			var $el = $( "#accordion-section" ),
					fake_id = $(this).data("fake-id") + "-container",
					$id = $( fake_id ).attr('id');
			
			$el.find(".toggle_wrap").each(function(){
					var temp_id = "#" + $(this).attr('id');
					if( !( temp_id == fake_id ) ) {
						$(this).removeClass("active_tc");
					}
			});
			
		});
	});
	</script>
	<?php
}
add_action('wp_footer', 'accordion_fn');

However during theme update this tweak would be lost so I would suggest using a child theme: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
Then remove the code I added in the functions.php of the parent theme and put it in the functions.php of your child theme.
Hope this helps.

Best regards,
Nikko

Hi marco3253 ,

I apologize for the late response.
Instead of linking it like: http://www.mywebsite.com/mypage#my-anchor/ try making it: http://www.mywebsite.com/mypage/#my-anchor
Smooth scrolling doesn’t really work well if you use it to open a different page, since it’s usually intended for single page sites.

Best regards,
Nikko

Hi minogig ,

Can you try to check if you’re API key has an extra space after in the Theme Options?
if it doesn’t try to check the solutions posted in this thread which has similar issue as you are having: https://kriesi.at/support/topic/google-maps-error-3/#post-672381
Hope this helps.

Best regards,
Nikko