Hi Capital07,

I apologize for the delayed response, since there are lots of queries at the forum lately.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi leviticus,

I apologize for the delayed response.
Can we ask for ftp access also? I thought Appearance > Editor was available in the WP dashboard so we can try to check and test it.
Just post the credentials in private content.

Best regards,
Nikko

Hi nightjar,

I have disabled Ultimate Reviews plugin and was able to show again Reviews, reviews form and Related Products.
It seems like enabling that plugin removes the reviews.

Best regards,
Nikko

Hi antiooftah,

I apologize for the delayed response since the amount of queue is flooding with the changes in WP 5.0.
I tried to login to your site using the credentials you gave to check if there are js errors in the web console however it doesn’t work, please check.

Best regards,
Nikko

Hi kohlidays_kohsamui,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Touraj,

Glad that we could help :)
A lot of wordpress users has been complaining but that seems the direction that WordPress want to go, fortunately there’s an option to bring back the classic editor :D

Best regards,
Nikko

Hi Tim,

Glad that you’ve installed and activated it.
Let us know if it helped or if you still have issues with your site.

Best regards,
Nikko

Hi ktiilikka,

Sure this is the code that you should use:

@media only screen and (max-width:767px) {
  #top .av-burger-overlay li.menu-item-494, 
  #top .av-burger-overlay li.menu-item-495, 
  #top .av-burger-overlay li.menu-item-496 {
    display: none;
  }
}

If you are curious how I got it, you can try to google or check some google videos regarding web inspector and you’ll find it very helpful :)

Best regards,
Nikko

Hi sovik_rc,

I don’t think that should cause any issue, since that just removes query strings appended to css and js files of the theme.
You can comment out those code or try to remove it to check. I think it’s more of caching issue since I didn’t get the same result as you have.
Only you /en page returns a 404 in which I could confirm I get when I checked your site.

Best regards,
Nikko

Hi sovik_rc,

Yes, if you post the credentials in private content.
If you’re hesitant, you can create a stage site and give us access only to that site, you can check this post on how to create it: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

Hi yudkoren,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  .responsive #top .logo {
    float: left;
  }
}

Hope it helps.

Best regards,
Nikko

Hi Charlotte,

Glad that we could help :)
Let us know if you need further assistance.

Best regards,
Nikko

Hey michael_world2cycle,

I could see it on my end, here is a screenshot: https://imgur.com/a/0wQkc6z
It’s just using 3 1/3 column that is set to have equal height, and background color is applied to each column.
Hope this helps.

Best regards,
Nikko

Hey Tim,

If you don’t see any issues on your site, it means you don’t need to fix anything. The update most likely isn’t affecting the frontend, however for the backend for example for text block/editor, most if not all have issues with it.
Wordpress recommends to disable the gutenberg editor and bring back the classic editor which is used in the previous version, you’ll just have to install and activate https://wordpress.org/plugins/classic-editor/ in which most cases have fixed some backend issues other enfold users have experienced.

Best regards,
Nikko

Hi Birdster,

Glad to hear that it’s resolved.
Thanks for using Enfold and have a great day :)

Best regards,
Nikko