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Viewing 30 posts - 11,731 through 11,760 (of 25,536 total)
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  • in reply to: 4.5 problem with fullwith sub menu – not clickable #1123392

    Hi Munford,

    I still could not access it, I tried to access both login pages (private content).
    But if everything is already working fine then there’s no need to give us access to your site.
    What are the things that broke on your site? maybe you can create a staging site (basically a duplicate of your site just placed in your subdomain) and update it, here’s how to create a staging site: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Problem of pagination with ajax portfolio #1123389

    Hi Oli,

    Thanks for giving us access.
    The pagination that appears on the bottom is for all the items (not for categories) when you filter categories the pagination isn’t changed, we apologize for the misunderstanding.
    For more information on portfolio grid, please check here

    Best regards,
    Nikko

    in reply to: Updating to Enfold 4.5 and validating Personal Token #1123386

    Hi Inklingsinc,

    I think the issue on your site is caused by the personal token not having the right permissions.
    Please check the solution in here: https://forums.envato.com/t/problems-updating-enfold-via-personal-token/210154/3

    Best regards,
    Nikko

    in reply to: Menu hover line #1123384

    Hi apajo,

    Thanks for giving us the link, can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #avia-menu .avia-menu-fx {
        top: auto;
        bottom: 0;
    }

    Best regards,
    Nikko

    in reply to: Background images on iOS devices not working #1123125

    Hi Chris,

    I don’t think you need to add that function since the error mentioned that you have already declared that function.

    Best regards,
    Nikko

    in reply to: How to make H1 tags look same like H3 Tags? #1123123

    Hi Jak73,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hey msraji,

    We’re glad that you have resolved the issue :)
    We’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi John,

    We’re glad that we could help :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Problem of pagination with ajax portfolio #1123102

    Hey Oli,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Remove borders from tabs #1123101

    Hey efreighter,

    Try using this css code:

    .js_active .tab_titles .tab {
        border: 0;
    }

    if that doesn’t help, try:

    .js_active .tab_titles .tab {
        border: 0 !important;
    }

    Best regards,
    Nikko

    in reply to: Update Enfold via FTP #1123098

    Hi Brigitte,

    It’s not fetching properly because Envato has changed (upgraded) their api and Enfold 4.4.1’s code is outdated.
    Please try to update the theme manually: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    Or you can do the following steps:
    1. Go to Appearance > Themes > select a default wordpress theme like twentynineteen.
    2. Delete Enfold theme.
    3. Upload and install the latest version of Enfold (from themeforest) and activate it.

    Best regards,
    Nikko

    in reply to: "load more" do not work. #1123093

    Hey diefleischerei,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Menu hover line #1123091

    Hey apajo,

    Can you give us a link to your site? so we can check further.

    Best regards,
    Nikko

    in reply to: Problem when I make changes on the homepage #1123088

    Hi Bryan_multigioco,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Header Question…… #1123086

    Hi Cool_Bob,

    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: How to make H1 tags look same like H3 Tags? #1123085

    Hey Jak73,

    In your WordPress Dashboard, go to Enfold > Advanced Styling.
    Then click ‘Select an element to customize’ then choose h1 (do this on h2 and h3 as well), then click Edit Element button.
    You should be able to change the font size and font weight.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Demo not well installed #1123083

    Hi alexsaporta,

    We’re glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Issue with Breadcrumb #1123079

    Hi Christina,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: stray code showing up on pages #1123077

    Hi cagraphicdesign,

    Please disable/turn off zlib output compression that’s causing the issue.
    I found this in SSL plugin’s thread which is similar to your case: https://wordpress.org/support/topic/error-ob_end_flush-failed-to-send-buffer-of-zlib-output-compression/
    The answer can be found here: https://stackoverflow.com/questions/38693992/notice-ob-end-flush-failed-to-send-buffer-of-zlib-output-compression-1-in
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Background images on iOS devices not working #1123075

    Hi Chris,

    Thanks for the access, but I can’t see the issue on my end. Can you try the solution posted on this thread: https://kriesi.at/support/topic/playing-with-new-demos/#post-871865
    You will need to turn on first Custom Css Classes in Enfold > Layout Builder > check Show element options for developers then save. https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements
    Next you edit homepage then edit the color section then on Custom Css Class field put: bg-fixed
    Go to Enfold > General Styling > Quick CSS, then add this code:

    .bgfixed {
    background-attachment: fixed !important; 
    }

    Finally go to Appearance (Design on your end) > Theme Editor > functions.php (put the code at the bottom):

    add_action('wp_footer', 'remove_class_if_ipad');
    function remove_class_if_ipad(){
    ?>
    <script type="text/javascript">
    (function($) {
    	$(document).ready(function($){
    		var deviceAgent = navigator.userAgent.toLowerCase();
    		if (deviceAgent.match(/(iphone|ipod|ipad)/)) {
    		$('.bgfixed').removeClass('bgfixed');
    		}
    	});
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Nikko

    in reply to: Background images on iOS devices not working #1122781

    Hey Chris,

    I tried to login in the popup window that appears when trying to login however the credentials doesn’t seem to work, please check.

    Best regards,
    Nikko

    in reply to: Home Page Error 404 – page not found #1122779

    Hi totallypatrick,

    We’re glad to hear that it’s resolved :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Hide Archive for: #1122717

    Hi frankeee,

    Yes, that quite some code there but it’s necessary to make sure it’s the right title for the right pages :D
    We’re glad that we could help
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Hide Archive for: #1122673

    Hi frankeee,

    Thanks for giving us admin access. I have added this code in your functions.php (I just tweak the part for category and taxonomy):

    function avia_which_archive()
    {
    	$output = "";
    
    	if ( is_category() )
    	{
    		$output = single_cat_title('',false);
    	}
    	elseif (is_day())
    	{
    		$output = __('Archive for date:','avia_framework')." ".get_the_time( __('F jS, Y','avia_framework') );
    	}
    	elseif (is_month())
    	{
    		$output = __('Archive for month:','avia_framework')." ".get_the_time( __('F, Y','avia_framework') );
    	}
    	elseif (is_year())
    	{
    		$output = __('Archive for year:','avia_framework')." ".get_the_time( __('Y','avia_framework') );
    	}
    	elseif (is_search())
    	{
    		global $wp_query;
    		if(!empty($wp_query->found_posts))
    		{
    			if($wp_query->found_posts > 1)
    			{
    				$output =  $wp_query->found_posts ." ". __('search results for:','avia_framework')." ".esc_attr( get_search_query() );
    			}
    			else
    			{
    				$output =  $wp_query->found_posts ." ". __('search result for:','avia_framework')." ".esc_attr( get_search_query() );
    			}
    		}
    		else
    		{
    			if(!empty($_GET['s']))
    			{
    				$output = __('Search results for:','avia_framework')." ".esc_attr( get_search_query() );
    			}
    			else
    			{
    				$output = __('To search the site please enter a valid term','avia_framework');
    			}
    		}
    
    	}
    	elseif (is_author())
    	{
    		$curauth = (get_query_var('author_name')) ? get_user_by('slug', get_query_var('author_name')) : get_userdata(get_query_var('author'));
    		$output = __('Author Archive','avia_framework')." ";
    
    		if(isset($curauth->nickname) && isset($curauth->ID))
    		{
    			$name = apply_filters('avf_author_nickname', $curauth->nickname, $curauth->ID);
    			$output .= __('for:','avia_framework') ." ". $name;
    		}
    
    	}
    	elseif (is_tag())
    	{
    		$output = single_tag_title('',false);
    	}
    	elseif(is_tax())
    	{
    		$term = get_term_by( 'slug', get_query_var( 'term' ), get_query_var( 'taxonomy' ) );
    		$output = $term->name;
    	}
    	else
    	{
    		$output = __('Archives','avia_framework')." ";
    	}
    
    	if (isset($_GET['paged']) && !empty($_GET['paged']))
    	{
    		$output .= " (".__('Page','avia_framework')." ".$_GET['paged'].")";
    	}
    
    	$output = apply_filters('avf_which_archive_output', $output);
    
    	return $output;
    }

    Best regards,
    Nikko

    in reply to: Box on top of image #1122662

    Hi Richard,

    We’re glad that we could help :)
    The Custom Css Class section helps a lot with customization, you just need to assign class names so it is applied specifically on that element and without worrying about affecting other pages (and you can re-use it).
    Anyway, thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: site map page: remove date archives #1122624

    Hi Jon,

    It’s fixed now.
    I have added this code in enfold > includes > helper-assets.php as advised by our developer.

    //	tabs are needed in template-archive
    if( isset( $disabled['av_tab_container'] ) )
    {
    	if( '' != locate_template( array( 'template-archives.php' ) ) )
    	{
    		unset( $disabled['av_tab_container'] );
    	}
    }

    It will be fixed on the next release of Enfold :)

    Best regards,
    Nikko

    Hi cicalo,

    I see, I tested it again as well and it seems fine.
    I think it maybe just a temporary issue on the server where your site is hosted which causes some files or plugins not to load.

    Best regards,
    Nikko

    in reply to: Box on top of image #1122621

    Hi Richard,

    Thanks for giving us admin access.
    I have commented out the css codes you added except for:

    #top label {
        color: white;
    }

    which I replaced with:

    #top label {
        color: #554c46;
    }

    then added this css codes (I added Custom Css Class for the elements in the page):

    #top .contact-section-row {
        display: block;
        float: none;
        margin: 0 auto;
        width: 80%;
    }
    
    .contact-section-row .av_textblock_section {
        width: 100%;
        background-color: white;
        margin: -40px -40px 20px;
        padding: 70px 40px 50px;
        box-sizing: content-box;
    }
    
    .contact-section-row .contact-section-heading {
        width: 80%;
        max-width: 800px;
        margin: 0 auto;
    }
    
    .contact-section-row .contact-section-form {
        max-width: 80%;
        width: 420px;
        margin: 0 auto;
    }

    Then in your page I have modified the structure. :)
    Let us know if you need further assistance or if you need more explanation on what we tweaked.

    Best regards,
    Nikko

    in reply to: Hide Archive for: #1122195

    Hi frankeee,

    Just to be sure you can just copy the whole function and pick only that part that has Archive for, for example this one:

    $output = __('Archive for:','avia_framework')." ".$term->name;

    just replace it with:

    $output = $term->name;

    Best regards,
    Nikko

    Hi cicalocicalo,

    We apologize for the delayed response.
    I have tweaked the page (some text) in private content and I was able to change it without issues, I have returned it back again to its original text.
    I can only see this single error in the console:

    Failed to load resource: the server responded with a status of 502 (Fiddler - Connection Failed)

    I also tweaked another page (private content 2nd one) tweak some masonry settings and duplicated it, it was also fine.
    Maybe I’ve missed it, can you give specific instructions so we can try to reproduce it.
    For screenshot upload the image in https://imgur.com/ (or other online image sharing sites) then post the link here (or in private content).

    Best regards,
    Nikko

Viewing 30 posts - 11,731 through 11,760 (of 25,536 total)