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  • #1122883

    hey. the “load more” function do not work here. can you help me to solve this problem. thanks, alex

    View post on imgur.com

    #1123093

    Hey diefleischerei,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1123326

    Ok. thanks nikko

    #1123396

    Hi diefleischerei,

    Thanks for giving us admin access.
    I have added this css code in Quick CSS, located in Enfold > General Styling:

    .avia_loading_icon {
        display: none !important;
    }

    Then disabled CSS merging and minification in Enfold > Performance and cleared the cache.

    Best regards,
    Nikko

    #1123503

    Thank you nikko, what was the problem? Thanks a lot :)!!!!!!!!!!!!!

    #1123730

    Hi diefleischerei,

    The loading icon was causing that secondary scrollbar to show/hide and removing the loading icon fixes the issue.
    Actually I’m not really sure why it’s behaving that way, it was an issue before but was fixed and I could not also replicate it on my end.
    Maybe next release of Enfold you can try remove the code I suggested, maybe just some cache causing some glitch.

    Best regards,
    Nikko

    #1123954

    Thanks Nikko.

    I have found another problem here with the load more button. Can ypu please check out :) Greetings, Alex

    #1123958

    :) Thanks a lot!

    #1124418

    Hi diefleischerei,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    #1124428

    OK, it works now. ???????

    can you please recheck? thanks, alex

    #1124515

    Hi alex,

    Yes, seems to be working now. Is the issue resolved? Or is there something else?

    Best regards,
    Victoria

    #1124521

    Hey Victoria, the problem is caused by the comet cache plugin. maybe you can fix this with another enfold update? which cache plugin do you prefer? i think comet cache was the suggestion in the enfold settings :)

    greetings, alex

    #1124545

    Hi alex,

    The problem is normally with lazy loading. If you can disable it you can still use this plugin.

    Best regards,
    Victoria

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