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  • #1122790

    Hello,

    We have a bug with pagination, after chosing a category, on an ajax portfolio (grid masonery) : there is a page 2 button but there’s no page 2 because we have only 4 items / 20 items in the category (for example, “environnement”) and we are displaying 4×4 items (16)
    Here is the page : https://www.imt.fr/offres-entreprise/plateformes-technologiques-imt/

    Could you fix the problem ?

    Best regards,
    Olivier

    • This topic was modified 8 months, 1 week ago by  Oli.
    #1123102

    Hey Oli,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1123107

    Hello,
    here are the credentials (in private content field).
    Regards,
    Olivier.

    #1123389

    Hi Oli,

    Thanks for giving us access.
    The pagination that appears on the bottom is for all the items (not for categories) when you filter categories the pagination isn’t changed, we apologize for the misunderstanding.
    For more information on portfolio grid, please check here

    Best regards,
    Nikko

    #1123479

    Hi Nikko,

    That make no sense. Every pagination must follow filters choice…

    Even in your kriesi forum when you search something (for example https://kriesi.at/support/search/?bbp_search=enfold+button), the pagination buttons are updated, there are 274 pages, not all the 4521 pages…

    Will you plan fixing the problem in the next version ?

    Best regards,
    Olivier.

    #1123723

    Hi Olivier,

    Unfortunately, that’s how masonries work but we will forward your request to Kriesi and our devs.

    Best regards,
    Nikko

    #1123834

    Hi Nikko,

    Thank you.

    While this UI issue remains, we can’t use pagination…

    Best regards,
    Olivier

    #1124045

    Hi Oli,

    We understand and we apologize for the inconvenience.
    The only workaround we can give at the moment is to load all portfolio items without the pagination, but rest assured that Kriesi and our devs look into this.

    Best regards,
    Nikko

    #1131025

    Hello,

    has Kriesi (and your devs) made the choice of changing this pagination issue ? If not, when will you make a choice ?

    Best regards,
    Olivier.

    #1131203

    Hi Olivier,

    We have already posted this in our feature requests, unfortunately this isn’t included yet in the fixes they are working on, so it might take some time before this can be added :(
    We apologize for the inconvenience.

    Best regards,
    Nikko

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