Forum Replies Created

Viewing 30 posts - 11,701 through 11,730 (of 25,536 total)
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  • in reply to: Spam Contact form #1124960

    Hey hector1069,

    Sure, the plugin is already integrated with the later versions of Enfold.
    You can enable it by going to Enfold > Google Services > Google ReCAPTCHA, then Select Google reCAPTCHA Version.
    After that provide the site key & secret key and that should be it :)

    Best regards,
    Nikko

    in reply to: Color of link #1124959

    Hey hector1069,

    Yes, just add this css code in Quick CSS, located in Enfold > General Styling:

    #top a {
      color: blue;
    }

    Just change the color value, hope it helps.

    Best regards,
    Nikko

    in reply to: Have to make padding around a text box #1124958

    Hey GraphicEyeDK,

    You need to turn on Custom Css Class field first for all elements: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements
    In the Custom Css Class field of your chosen text block (or element) add for example: mybox
    Then in Enfold > General Styling > Quick CSS, add this css code:

    #top .mybox {
      padding: 30px;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: How do I implement RTL only in 1 page? #1124957

    Hey 0_o,

    Can you give us a link to the page which should be in RTL format? so we can give you specific css for that page only.

    Best regards,
    Nikko

    in reply to: Icon in a text #1124956

    Hey GraphicEyeDK,

    You can use a text block and use the magic wand tool.
    You can find our magic wand tool here: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-for-elements
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Audio Player Bug? #1124955

    Hi Bernie,

    We apologize for the inconvenience, unfortunately this bug is still not resolved and our devs are having a hard time with this issue in safari browser.
    At the moment, I would suggest using a plugin temporarily.

    Best regards,
    Nikko

    in reply to: Menu hover line #1124659

    Hi apajo,

    I tried to check your site again and it works properly on my end, maybe it’s still fetching css from the browser cache on your end, try clearing your browser cache.
    This is the only code that’s not valid:

    font-color: white;

    It should just be color but it won’t affect other codes.

    Best regards,
    Nikko

    in reply to: Contact form not working on different browsers #1124584

    Hi,

    Thanks for giving us admin access.
    I tried to test it but I couldn’t make it work, the smtp setup you used isn’t working also.
    And I also tried another smtp plugin and just used the default one but I’m getting the following error:

    Typically this error is returned for one of the following reasons:
    – Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
    – Your web server is blocking the connection.
    – Your host is rejecting the connection.

    Best regards,
    Nikko

    in reply to: Update Enfold via FTP #1124150

    Hi Brigitte,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Hide Logo when scrolling down #1124148

    Hi bm_cw,

    Did you try the css code given?
    Props to @Guenni007 helping a lot by giving solutions to fellow enfold users, he is not a moderator so he can’t view the link you posted in private content.

    Best regards,
    Nikko

    in reply to: Move product description on the right side #1124062

    Hi 805ITS,

    Thanks for giving us admin access, however when I checked your site the theme you are using is not one of our products.
    Please try to ask support from the flatsome theme which you are currently using since they should be able to help more with their theme.

    Best regards,
    Nikko

    in reply to: Background images on iOS devices not working #1124054

    Hi Chris,

    I have checked further into the issue and found out that this was an known bug in IOS devices (such as ipad and iphone), works fine in android phones.
    Fixed background attachment for images are not supported by IOS so any browser you use in ipad or iphone, it will not work.
    Up until know they did not support this feature but there are some people who claims that their workaround worked for them, can you try to set your site back to the demo you used? and I’ll try to apply those workaround mentioned for you.

    Best regards,
    Nikko

    in reply to: Problem of pagination with ajax portfolio #1124045

    Hi Oli,

    We understand and we apologize for the inconvenience.
    The only workaround we can give at the moment is to load all portfolio items without the pagination, but rest assured that Kriesi and our devs look into this.

    Best regards,
    Nikko

    Hi Giuseppe,

    We apologize for the inconvenience and thanks for using Enfold.
    Have a great day!

    Best regards,
    Nikko

    in reply to: Coloring a secondary menu in a widget (In Enfold) #1124039

    Hi Cary,

    Thanks for the giving us the screenshot. Here is the code you can use to change it (the first block of code is for the current page, and the 2nd block of code is when you hover your mouse over it), just change the color:

    #top .content .flex_column .widget_nav_menu ul:first-child > .current-menu-item {
        background-color: black;
    }
    
    #top .content .flex_column .widget_nav_menu ul:first-child > li:hover {
        background-color: blue;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Can't install Enfold 2017 Sample Content #1124033

    Hi,

    Yes I can’t seem to progress as well, I can see this error though:

    Notice: Constant WP_MEMORY_LIMIT already defined in /home/user/public_html/dev.yoursite.com/wp-config.php on line 107

    Can you give us ftp access as well? so we can try to enable wordpress debugger and maybe it can give us some lead on what’s causing the issue.

    Best regards,
    Nikko

    in reply to: removing empty space between menu items #1123983

    Hey marketingnr1,

    Can you give us a link to your site? so we can inspect it and give you css code that should work.

    Best regards,
    Nikko

    in reply to: Coloring a secondary menu in a widget (In Enfold) #1123981

    Hey Cary,

    It doesn’t have an option to customize the menu widget.
    However, we can help give you css codes that should achieve what you want, can you give us a screenshot of what you’re trying to achieve?

    Best regards,
    Nikko

    in reply to: Move product description on the right side #1123979

    Hey 805ITS,

    By default it should show on the right just like in the demo: https://kriesi.at/themes/enfold-2017/product/a-product/
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Can't install Enfold 2017 Sample Content #1123978

    Hi,

    You need to enable PHP ZipArchive Extension.
    There’s a solution you can follow here to enable it: https://www.godaddy.com/community/GoDaddy-Web-Hosting/ZipArchive-need-to-be-enable/td-p/7942
    Or you can ask for your webhost.

    Best regards,
    Nikko

    in reply to: Hide Logo when scrolling down #1123969

    Hey bm_cw,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #header.header-scrolled .av-logo-container {
        display: none;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Indent a bulleted list #1123946

    Hi Erin,

    No worries, we’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Indent a bulleted list #1123804

    Hi ESWEENEY113,

    No need for css modifications, we just tweaked your text, to make the list go inside of another list. :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Contact form not working on different browsers #1123798

    Hi thecloud9,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Pagination doesn't work #1123797

    Hi cospeonlus,

    Can you try to temporarily disable all your plugins and check? One or few of them might be causing the pagination not to work properly.
    Try to enable them one by one to know which one is causing the issue.

    Best regards,
    Nikko

    Hi Giuseppe Beghelli,

    The more tag doesn’t because the text block (and other ALB elements) is a shortcode as well.
    Unfortunately, the only workaround is to use excerpt instead of the more tag.

    Best regards,
    Nikko

    in reply to: "load more" do not work. #1123730

    Hi diefleischerei,

    The loading icon was causing that secondary scrollbar to show/hide and removing the loading icon fixes the issue.
    Actually I’m not really sure why it’s behaving that way, it was an issue before but was fixed and I could not also replicate it on my end.
    Maybe next release of Enfold you can try remove the code I suggested, maybe just some cache causing some glitch.

    Best regards,
    Nikko

    in reply to: Problem of pagination with ajax portfolio #1123723

    Hi Olivier,

    Unfortunately, that’s how masonries work but we will forward your request to Kriesi and our devs.

    Best regards,
    Nikko

    in reply to: Background images on iOS devices not working #1123719

    Hi Chris,

    I have made the modification based on the solution on the other thread.
    Can you try to check again?

    Best regards,
    Nikko

    in reply to: "load more" do not work. #1123396

    Hi diefleischerei,

    Thanks for giving us admin access.
    I have added this css code in Quick CSS, located in Enfold > General Styling:

    .avia_loading_icon {
        display: none !important;
    }

    Then disabled CSS merging and minification in Enfold > Performance and cleared the cache.

    Best regards,
    Nikko

Viewing 30 posts - 11,701 through 11,730 (of 25,536 total)