Hey peterolle,

Try adding this code in your functions.php file:

if(!function_exists('avia_debugging_info')){
  function avia_debugging_info() {
    // 
  }
}

Hope it helps.

Best regards,
Nikko

Hi whdsolutions,

Thanks for giving us admin access.
We have checked the homepage and inner pages and though they use the same CSS, font-weight does not seem to work properly on inner pages when montserrat font is used, though this is only happening on your site :(
I’m not really sure why this happens, can you try to update your site to the latest version of Enfold? maybe it will help, just make sure to have a backup first.

Best regards,
Nikko

Hi Susanne,

This code can set the minimum height however this will also stretch the image:

@media only screen and (max-width:767px) {
  .home #full_slider_1 .avia-slideshow-inner, 
  .home #full_slider_1 .avia-slideshow-inner img {
    min-height: 240px;
  }
}

Best regards,
Nikko

Hi,

With regards to the icons, there are 2 known issues.
The recent one is social icons are not shown, the fix is posted by Rikard on this thread: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
The other one is the icons are not showing and replace with some rectangular boxes, if this is the issue, please refer to our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
I hope it helps.

Best regards,
Nikko

Hi alexx8675,

If the issue is not appearing consistently then it’s most likely to be a caching or minification issue.
Can you try to clear cache then temporarily disable caching? also clear out autoptimize caching then disable it temporarily, then check it for some time.
Let us know your feedback after doing our suggestion.

Best regards,
Nikko

Hi wtek,

Thanks for the information, you can check your site now.
We have replaced this hook ava_before_bottom_main_menu to ava_main_header since it does not work when main menu is not located at the bottom of the logo.
After that, we have added this CSS code in Quick CSS, located in Enfold > General Styling:

#header #media_image-2 {
    position: absolute;
    top: 0;
    right: 140px;
    width: 208px;
}

Let us know if you need further assistance.

Best regards,
Nikko

Hi hylandgraphics,

We apologize for the inconvenience.
Our devs have found some things that need to be fixed before releasing the latest version of Enfold :(
Please rest assured that they are doing their best to release it as soon as possible but there’s no ETA being announced to us atm.
We are sincerely hoping for your patience.

In the meantime, let us know the problems you have that we may be able to assist you in fixing it.

Best regards,
Nikko

Hi edendesign,

Thanks for providing admin access.
The play button was inside the video iframe, to fix it, please use a child theme, here’s a link where you can find the child theme and how to use it: https://kriesi.at/documentation/enfold/child-theme/
Then add this code in functions.php:

add_filter('avf_vimeo_video_url', 'avf_vimeo_hide_controls');

function avf_vimeo_hide_controls($video_url) {
	$video_url = esc_url( add_query_arg( array( 'controls' => 0 ), $video_url ) );
	return $video_url;
}

Best regards,
Nikko

• This reply was modified 6 years ago by Nikko.

Hi Yannick77,

You’re welcome :)
As far as I know the releasing of the next Enfold update is within this week or atleast this month.

Best regards,
Nikko

Hi daniejm,

We’re glad that Victoria could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey Jen,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Andrew,

Thanks for giving us access.
I can still see this error in the web console:

Access to font at 'enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff' from origin 'http://yoursite.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Can you give us ftp access? so we can check the htaccess file.

Best regards,
Nikko

Hi wtek,

Thanks for giving us admin access.
I could see the flaticons properly on my end.
Here’s the screenshot that I took: https://imgur.com/NCVvF2L
Is this already fixed?

Best regards,
Nikko

Hey pepin,

Can you try to replace $theme_num with a string of number? for example ‘1.0.1’
If that still doesn’t append 1.0.1 to it then maybe you have some custom code that removes query strings from static sources or maybe this is removed by a plugin.
Here’s an example of the custom code that might have been added: https://www.hostinger.com/tutorials/remove-query-strings-static-resources/

Best regards,
Nikko

Hi ESWEENEY113,

Please try the solution posted on our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Hope it helps.

Best regards,
Nikko