Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 7, 2020 at 5:33 pm #1171103
    hylandgraphics

    Just wondering when we might see the update for fix some of the bugs that came with the latest WP update. I was told yesterday but really need to get some of the site I have done using your theme back up to 100%. Please let me know when you get a moment. Thanks!

    January 7, 2020 at 5:57 pm #1171108
    Nikko

    Hi hylandgraphics,

    There’s no specific date when it will be released but it is scheduled to be released within this week. :)

    Best regards,
    Nikko

    January 10, 2020 at 5:36 pm #1172265
    hylandgraphics

    Any updates on this? There are quite a few problems and I need to get them resolved. They has said Monday but it is now Friday?

    January 11, 2020 at 1:55 am #1172323
    Nikko

    Hi hylandgraphics,

    We apologize for the inconvenience.
    Our devs have found some things that need to be fixed before releasing the latest version of Enfold :(
    Please rest assured that they are doing their best to release it as soon as possible but there’s no ETA being announced to us atm.
    We are sincerely hoping for your patience.

    In the meantime, let us know the problems you have that we may be able to assist you in fixing it.

    Best regards,
    Nikko

    January 11, 2020 at 2:25 am #1172325
    hylandgraphics

    I am having trouble with my icons displaying on a few different pages. I had it in another thread and they says wait for updates? Can you take a look. I really need to get this resolved. Thanks!

    January 11, 2020 at 3:01 am #1172327
    mct2ok

    Same issue. social icons are not showing and also the icon content element is not working either

    January 11, 2020 at 11:41 am #1172364
    Nikko

    Hi,

    With regards to the icons, there are 2 known issues.
    The recent one is social icons are not shown, the fix is posted by Rikard on this thread: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
    The other one is the icons are not showing and replace with some rectangular boxes, if this is the issue, please refer to our documentation: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
    I hope it helps.

    Best regards,
    Nikko

    January 11, 2020 at 4:33 pm #1172402
    mct2ok

    Thank you, @Nikko the Quick CSS worked from the first link.

    January 13, 2020 at 5:12 am #1172630
    Nikko

    Hi mct2ok,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    January 13, 2020 at 7:49 pm #1172917
    hylandgraphics

    My developer tried to follow the instructions for the icons not working and showing blank boxes and it did not help. Please tell me how to resolve. It has been weeks with the same issue and I need to git it fixed. Thanks!

    January 14, 2020 at 9:46 am #1173149
    Rikard

    Hi hylandgraphics,

    We released the new version of the theme a few hours ago, could you try updating the theme to the latest version (4.7.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    January 14, 2020 at 5:27 pm #1173467
    hylandgraphics

    Phew, finally. That seemed to do the trick. TY

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