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Viewing 30 posts - 10,531 through 10,560 (of 25,536 total)
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  • in reply to: Blog Detail-Page and Layout Architect #1187282

    Hi alex,

    Yes, you are correct.

    Best regards,
    Nikko

    in reply to: Fixed Scroll Not Working on Mobile #1187274

    Hey suzpolo,

    Can you try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    @media only screen and (max-width:767px) {
      .responsive #top #wrap_all #header {
        position: fixed;
      }
    
      .responsive #top #main {
        padding-top: 112px !important;
      }
    }

    Best regards,
    Nikko

    in reply to: Blog Detail-Page and Layout Architect #1187270

    Hey alex,

    Unfortunately there’s no way to do that, because if you use Advanced Layout Builder it will be a clean slate so the content area is based on what you add.
    The workaround we can suggest for that is to use a Text Block.

    Best regards,
    Nikko

    in reply to: center align the images in the partner/logo element #1187265

    Hi Swathi,

    Can you try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    .avia-logo-slider .slide-entry-wrap {
        display: flex;
        align-items: center;
    }

    Best regards,
    Nikko

    in reply to: Layerslider not showing up in back end after update #1187261

    Hi iainski,

    Can you give us the login page link of your site?

    Best regards,
    Nikko

    in reply to: maps were disabled by the visitor on this site #1187258

    Hi Phil,

    In the Default Cookie Behaviour what option did you use?
    All other options except for All cookies and services are accepted on first page load, user can opt out blocks external services such as Google fonts & Google Maps.

    Best regards,
    Nikko

    in reply to: icongrid modifications #1187253

    Hi Gert,

    You can remove the CSS code, the problem was in the translation.
    The dropdown in Styling > Grid Styling > Columns shows 2 4 items, it’s only the label that’s not accurate which caused some confusion.
    We will report this issue to Kriesi and our devs, this should be fixed in the next update.

    Best regards,
    Nikko

    in reply to: Page Preloading + Page Transitions for the homepage only #1187250

    Hi Matt,

    Yes, the child theme would be pointless if you need to change it in the parent theme.
    Can you try this code:

    body:not(.home) .av-siteloader-wrap {
        display: none !important;
    }

    If it does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Blog, post featured image size cropping issue #1187247

    Hi attiii7,

    We have kept it from being added to Enfold Theme Settings to keep it from being bloated.
    There are hooks provided that can be used to modify it.
    The requirement is to use a child theme: https://kriesi.at/documentation/enfold/child-theme/
    Then add this PHP code at the bottom of the child theme’s functions.php:

    function enfold_customization_modify_thumb_size( $size ) {
      $size['entry_with_sidebar'] = array('width'=>845, 'height'=>321);
      $size['entry_without_sidebar'] = array('width'=>1210, 'height'=>423 );
      return $size;
    }
    
    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

    Then modify their sizes.
    Hope this is helpful.

    Best regards,
    Nikko

    in reply to: Animated numbers from up to down #1187244

    Hi Michaela,

    Unfortunately that option isn’t available and it can’t be done with just a simple js code and would take some time to do.
    The only thing we can do for you is to point you in the right direction.
    First, you’ll need to follow the instructions in our documentation to create your own ALB element: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
    You can use countdown as your base then tweak its js and PHP code.
    Hope you would find the answer helpful.

    Best regards,
    Nikko

    Hi mosaic,

    Can you tell us where your site is hosted?
    You can post the answer in private content, if you want it to be seen only by moderators.

    Best regards,
    Nikko

    in reply to: Digimember Menu for Users and Account Form #1187240

    Hi Jessica,

    Thanks for understanding.
    I have added this in the CSS code, I apologize for missing it:

    #top .dm_account .ncore_user_form .button {
        background-color: #e53039 !important;
        border: none !important;
        border-radius: 0 !important;
        color: #fff !important;
        font-size: 13px !important;
        line-height: normal !important;
        padding: 9px 22px !important;
        width: auto !important;
    }
    
    #top .dm_account .ncore_user_form .button:hover {
        background-color: #ffb0ad !important;
    }

    Best regards,
    Nikko

    in reply to: Digimember Menu for Users and Account Form #1186991

    Hi Jessica,

    It’s possible though we need a lot of CSS code to do that because of the CSS conflict from Digimember and Enfold.
    I have addeed this CSS code:

    #top .ncore_form_table span, #top .ncore_form_table .ncore_form_input, #top .ncore_form_table label {
        font-size: 13px !important;
    }
    
    #top .ncore_form_table input {
        font-size: 13px !important;
        padding: 8px 6px !important;
    }
    
    .dm_account table {
        border-collapse: collapse !important;
        border-spacing: 0 !important;
    }
    
    tr.ncore_hidden {
        display: table-row !important;
    }

    Best regards,
    Nikko

    in reply to: Proper method to disable Google Maps in Enfold #1186987

    Hi studiono,

    We’re glad that we could help :)
    Just let us know your feedback.

    Best regards,
    Nikko

    in reply to: Problem with Event Calendar #1186985

    Hi honkatech,

    We apologize for the delayed response.
    The reason it’s not showing is because it’s not already an upcoming event but an ongoing one.
    And it’s based on the start date.
    We are just using the plugin’s (TEC) function tribe_get_events to fetch it.
    I tried to workaround it but failed to do so, here’s the documentation for the function: https://theeventscalendar.com/knowledgebase/k/using-tribe_get_events/
    Try to ask The Events Calendar’s support on the right query for fetching both upcoming and ongoing events since they are more familiar with the plugin.
    I can’t find anything in the plugin even their widget that has this condition.

    Best regards,
    Nikko

    in reply to: Advanced editor is not visible #1186978

    Hi dirk_gently,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Proper method to disable Google Maps in Enfold #1186977

    Hi,

    We apologize for the delayed response.
    It can be fixed by adding this code in functions.php: https://pastebin.com/FABVSC5J
    You can view the results in the staging site.

    Best regards,
    Nikko

    in reply to: Digimember Menu for Users and Account Form #1186971

    Hi jmjm_jm,

    No worries and thanks for giving us admin access :)
    I have added this CSS code in Enfold > General Styling > Quick CSS:

    .ncore_form_table th, 
    .ncore_form_table td {
        padding: 9px 12px !important;
        border-left: 1px solid #e1e1e1 !important;
    }
    
    .ncore_form_table td {
        border-right: 1px solid #e1e1e1 !important;
    }

    Best regards,
    Nikko

    in reply to: Mobile navigation turns into black and the links are centered #1186925

    Hi rixi,

    Yes :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    Hi Stilecatalini,

    You can refer to https://developers.google.com/youtube/player_parameters for this issue.
    You can use modestbranding according to google, however showinfo is already deprecated.
    See https://developers.google.com/youtube/player_parameters#Revision_History

    Best regards,
    Nikko

    in reply to: Digimember Menu for Users and Account Form #1186918

    Hi jmjm_jm,

    I tried to login in the link in private content.
    But this is what I received:

    Unbekannte E-Mail-Adresse. Überprüfe sie noch einmal oder versuche es mit deinem Benutzernamen.

    If I translate it in english:

    Unknown email address. Check them again or try your username.

    Best regards,
    Nikko

    Hi rixi,

    Thanks for giving us admin access. I think I tried to login in the wrong link (private content).
    There are 3 things I’ve done.
    1. Go to Enfold > Advanced Styling > selected Menu Links in overlay / slide out set the Font Color, Overlay and Menu Background.
    2. Go to Enfold > Performance > Disable CSS file merging and compression
    3. Commented out this code which prevents the submenu link set in #1 to properly work:

    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul .sub-menu a {
        color: #456DEF;
    }

    After a day or two, you can re-enable CSS file merging and compression.

    Best regards,
    Nikko

    Hi mosaic,

    I understand however the only thing I can think of is caching since the site is already properly working, therefore the cache in the browser on some of your site’s visitor caches a faulty js file but if you do what I instructed it should force the browser to load a different js file since it’s not bundled anymore. Some hosting provider has some built-in caching system which causes issues even without a plugin for example godaddy.

    Best regards,
    Nikko

    in reply to: Problem woocommerce structure #1186913

    Hi Playsystem,

    Please don’t email that email address, you can use it as an email address for the account you’ll make.
    Can you please do the following instead:

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold Consulting – Arrange the Menu-Sidebar #1186912

    Hi ricoliest,

    Victoria’s code only shows the widget area that’s why it looks like there’s an extra padding.
    If you add the code I gave on top of Victoria’s code you should see the number and email address.
    If there’s an issue you find with it, please provide us with a screenshot.

    Best regards,
    Nikko

    in reply to: Clean Up Dynamic_Avia folder #1186910

    Hi scotthco,

    I’m unable to reproduce the issue you mentioned even when the settings are the same as what you have described.
    Can you try to delete the old CSS files then flush out caching, disable all plugins temporarily and check if it still does regenerates CSS files on every page load?

    Best regards,
    Nikko

    in reply to: Enfold 4.7.3 broken backend #1186907

    Hi CottesloeCoastcare,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Mobile Layout for "Catalogue" Element #1186905

    Hi wescrete,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Style colored Button Menu #1186322

    Hi Topnetat,

    Hmm, I tried it via web inspector on your site and I could test it works, maybe we can use your selector and just add :hover to it, how about this CSS code instead:

    #top #wrap_all .header_color .av-menu-button-colored:hover > a .avia-menu-text {
        background-color: white;
        color: #c3a069 !important;
        box-shadow: 0 2px 6px 0 rgba(0,0,0,0.30);
    }

    Best regards,
    Nikko

    in reply to: Email Query and Enfold Woocommerce changes #1186319

    Hi danielle143,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 10,531 through 10,560 (of 25,536 total)