Hi bojsenit,

Thanks for giving us admin access.
The problem was not actually the cloning but the cause of the issue why the portfolio nav arrows are not showing is because of the slider.
This is the default behavior and to alter this, you’ll need to use a child theme, you can download it and find the instructions on how to use it in this link: https://kriesi.at/documentation/enfold/child-theme/
Then in the functions.php of your child theme, add this code:

function enfold_post_nav_settings($settings) {
	if(is_singular('portfolio')) {
	   $settings['is_fullwidth'] = false;
	   $settings['skip_output'] = false;
	}
	return $settings;
}
add_filter('avf_post_nav_settings','enfold_post_nav_settings', 999, 1);

Best regards,
Nikko

Hi elenapoliti,

I’m not really sure what you’re trying to achieve so I can’t really say for sure which to remove but if you only want to change the content area, then you’ll only need to replace:

get_template_part( 'includes/loop', 'index' );

replace with something like:

get_template_part( 'includes/loop', 'posttype1' );

Then copy loop-index.php (inside includes folder) and paste it in the includes folder of your child theme and rename it to loop-posttype1.php and tweak it.
Hope this helps.

Best regards,
Nikko

Hi theideaboutique,

Can you try with manual import?
– https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

Best regards,
Nikko

Hi AlexBellaTropea,

Thanks for providing the admin access, I have modified your functions.php code to this:

function avia_add_custom_icon($icons) {
	$icons['Whatsapp']	 = array( 'font' =>'whatsapp', 'icon' => 'uf232');
	$icons['tripadvisor'] = array( 'font' =>'tripadvisor', 'icon' => 'ue808');
	return $icons;
}
add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);

// Add new icon as an option for social icons
function avia_add_custom_social_icon($icons) {
	$icons['Whatsapp'] = 'Whatsapp';
	$icons['Tripadvisor'] = 'Tripadvisor';
	return $icons;
}
add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

Best regards,
Nikko

Hi Schnippsche,

Glad that Jordan could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi bojsenit,

That shouldn’t be an issue.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Riccardo,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Scott,

Can you create a staging server and give us wp-admin and FTP access?
We will need to further check on this issue on your server since I could not replicate this issue on my end.
Just post the details in private content.

Best regards,
Nikko

Hi Mayya,

We apologize for the delayed response.
Actually there are lots of plugins out there and we can’t test each one of them so unfortunately, we can’t answer which one of those are without any issues but we have made sure that Enfold is fully compatible with woocommerce but haven’t tested with each of its extensions. For now, I can only say that you stick with the current one you have since it’s an official extension to woocommerce.

Best regards,
Nikko

Hi Hannah,

Can you give us a link to the page? you can just post in private content.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi mclweb,

Glad that Mike could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey beziehungvorerziehung,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey kipperfletcher23,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey _riccardo_,

PHP ZipArchive Extension is disabled. Please enable this php extension on your site.
You can ask for your hosting provider for assistance.

Best regards,
Nikko

Hey Doris Kooper,

Thanks for contacting us!

I have forwarded your offer to Kriesi, if he is available or interested he will contact you.
Please wait for his response.

Best regards,
Nikko