Forum Replies Created
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Hi Megumi,
I’m very happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Sonotheme,
Are you referring to the Enfold Google Maps Widget in column4?
Best regards,
NikkoHi jknetdesign,
Also, I forgot to mention, please provide temporary admin access to the WordPress Dashboard since you only gave us FTP access but not wp-admin.
Best regards,
NikkoHi jknetdesign,
Sure, we will help you out.
I was hesitating to do any action on your live site since you may have active users on the site.Best regards,
NikkoHi samvwh,
We’re glad to hear that :)
Have a great weekend!Best regards,
NikkoHi Megumi,
This is fixed you can enable all your plugins back.
The iframe inside the Code Block was causing that 403 issue for some reason.
To resolve this I go to Appearance > Widgets, created a widget area and named it Soundcloud, inserted a Custom HTML widget and pasted the iframe code that caused the issue.
Then in your homepage, I removed the Code Block and replaced with Widget Area, then selected Soundcloud.
Let us know if you need further assistance.Best regards,
NikkoHey BlackThundarr,
Thanks for giving us admin access.
The logo seems to be limited in width because the height is set to about 115px, and if it’s larger than that it would occupy a lot of vertical space.
If the logo uploaded is 1000 x 115px, the image width should reach that 1000px image width (wider than that should hit social icons).Best regards,
NikkoHi Marcus,
I’m glad that Rikard could help you out :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi amepro,
Can you give us a picture maybe a screenshot or mockup that can help us visualize what you’re trying to achieve? then we can say if it’s possible and try to give answers/solutions to it.
Best regards,
NikkoHi Rebecka,
Thanks for contacting us :)
Once you have Enfold Theme installed, you’ll just need to go to the Enfold Theme Options > Demo Import > click the Import button for Enfold 2017 (or any demo that you’d like to use).
Hope this is helpful.Best regards,
NikkoHi PITT,
I tried to login in the link you gave but instead of logging me in, it shows:
Forbidden You do not have permission to access this document.Best regards,
NikkoHi Michael,
For theme setups this is the only one we have: Enfold > Import/Export > Export Theme Settings File
It only affects Global Settings (Theme Options) but page settings aren’t included.Best regards,
NikkoHi Paul,
You can upload it in https://uploadfiles.io/ or any online file sharing site then post the link here (or in private content)
Best regards,
NikkoMay 9, 2020 at 8:58 pm in reply to: Fatal error Allowed memory size of 268435456 bytes exhausted #1211496Hi Svenja,
Thanks for giving us access, I would suggest increasing memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
It does work properly but not with all those plugins active (using Health Check & Troubleshooting) It could still work with most of the plugins enabled except for Broken Link Checker and Leaflet Maps Marker.Best regards,
NikkoHi jknetdesign,
Can you tell us what conflict you’re having between Enfold Advanced Layout Builder and WP Page Editor? is it the Gutenberg Block Editor or the Classic Editor? there’s a setting in the latest version of Enfold to switch to classic editor which most find their issues to be resolved.
I think it would be better to update to the latest version of Enfold then try to resolve the issue with Page Editor.Best regards,
NikkoMay 9, 2020 at 7:20 pm in reply to: website https://www.ruff-bootsreisen.de generates PHP error messages at a rapid #1211477Hi Ruff-Bootsreisen,
Thanks for giving us ftp access, I have checked it and it seems to be the same case as in this thread, please try the solution also found in the thread provided by our dev: https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734
But first you will need to use a child theme, you can download and find instructions here: https://kriesi.at/documentation/enfold/child-theme/Best regards,
NikkoMay 9, 2020 at 7:06 pm in reply to: av-logo-container really large when viewing on mobile screen #1211476Hi swibbycreations,
I apologize for that, you are actually right about that.
Can you give us a link to the page mentioned? so we can try to check on it.Best regards,
NikkoHi Sonotheme,
Thanks for giving us admin access.
This is fixed now, I have set the width to 100% and height of 200px. :)Best regards,
NikkoHi samvwh,
I can’t really say what’s the best way because I guess it depends on different factors which also includes our preference.
I have tried a paid plugin called BackupBuddy (the last time I used was 2 yrs ago) and for me, it works really great and it’s very convenient even with default settings, I can just click on the backup button and wait for it to backup the whole site, then afterward I can download it or put it in a remote storage and if I want to clone it on another site, it’s very easy and you’ll only need to provide credentials.
I also see a lot of people using either Duplicator or UpdraftPlus to backup their site (or migrate), both of these are free plugin that can be upgraded to a Pro/Premium version with 1 million + active installation and rated 5 stars, I think it’s worth trying one of them :)Best regards,
NikkoHi Stefan,
Please do the following:
1st 1/3 Column
– Row Settings > Equal Height Columns set to Equal height
– Row Settings > Space between columns set to No space between columnsfor all 1/3 columns
– Styling > Padding > uncheck Apply the same value to all?
– Styling > Padding > Inner Padding set
— Padding-Top: 0
— Padding-Right: 20px (or any value)
— Padding-Bottom: 0
— Padding-Left: 20px (or any value)Then go to Enfold > General Styling > Quick CSS, then add this CSS code:
#top .flex_column_table .av_one_third { border-left: 1px solid #ccc; } #top .flex_column_table .av_one_third.first { border-left: none; }Best regards,
NikkoHi jorgepelaez,
I’m glad to hear that Rikard could help you out :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi jorgepelaez,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi jorgepelaez,
I’m glad that Jordan could help you out :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi Roger,
I tried this on my local server and it seems to be working properly without any gaps.
Can you give us a link to the page shown in the screenshot?
You can post the link to private content if you don’t want the link to show in public.Best regards,
NikkoHey webboxone,
Does this happen to all your pages? or is it in specific pages only?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi kikosanchezestudio,
Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:
#top .product .inner_product, #top .product .inner_product .inner_product_header, #top .single-product-summary .variations_form, #top .single-product-main-image .woocommerce-product-gallery__wrapper a { border: none; } #top .product .inner_product .avia-arrow { display: none; }Best regards,
NikkoMay 8, 2020 at 9:22 pm in reply to: av-logo-container really large when viewing on mobile screen #1211218Hi swibbycreations,
I think that’s a custom code added, most likely in your Quick CSS (Enfold > General Styling).
If you can’t find where it is, please try to disable CSS file merging and compression in Enfold > Performance?
Then you should be able to see which css file it belongs.Best regards,
NikkoMay 8, 2020 at 9:19 pm in reply to: website https://www.ruff-bootsreisen.de generates PHP error messages at a rapid #1211215Hey Rainer,
Can you give us FTP access as well?
Best regards,
NikkoHey Basti_DLK_23,
What slider are you using?
Best regards,
NikkoMay 8, 2020 at 9:17 pm in reply to: Fatal error Allowed memory size of 268435456 bytes exhausted #1211213Hey VBV-Hofheim,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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