Hi Alexis,

I’m glad that Rikard could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi jknetdesign,

These are the steps I made:
– I switched first to Twentytwenty in the WP Dashboard (deleted Enfold 4.5.7 since two Enfold themes installed with different versions causes issue)
– In FTP, moved enfold folder from themes folder to wp-content folder.
– Uploaded Enfold 4.7.4 and switched back to the child theme
– In Enfold Theme Options > Select Your Editor, set this to Use WP Classic Editor
But since you are using Gutenberg, I suggest setting it back to Block Editor.
The problem I’ve seen on this is that Gutenberg seems to show up and if you scroll bottom you’ll see the ALB Editor, this isn’t an issue with WP 5.3.3 and below but when it’s 5.4.1 this minor issue seems to appear.
The best way to handle this issue right now since there’s no update yet from Enfold is to use a Classic Editor plugin which also has the option to make you use either block editor or classic editor.

Best regards,
Nikko

Hi Rob,

I tried to have to work with the following and it seems to have no issues in Appearance > Customize:

• Hummingbird 2.4.2 (page cache enabled)
• Enfold 4.7.4
• WordPress 5.4.1
• PHP 7.3.16

And it worked just fine.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi jknetdesign,

I apologize for the delay, I’m currently checking on your issue.

Best regards,
Nikko

Hi,

Please add this CSS code in Quick CSS, located in Enfold > General Styling:

#top .container .av-content-small.units {
    width: 85%;
}

Just change the width, with this code it’s 85% for the main content, sidebar will automatically adjust.

Best regards,
Nikko

Hi isarivera,

Thanks for giving us admin access.
The button by the white diagonal element below the button.
To fix it, I had added this CSS code in Quick CSS, located in Enfold > General Styling:

#book .container {
    z-index: 10;
}

Let us know if you need further assistance.

Best regards,
Nikko

Hi marketing_aeco,

I tried to make changes on your first Color Section (changed height from 100% to 75% Browser Window Height) and it worked properly and I don’t see anything missing either in the backend or frontend.
Can you give us specific actions you made? there could be some trigger that I may have missed.

Best regards,
Nikko

Hi swibbycreations,

I’m glad to hear that you were able to fix it.
To be honest I don’t really see any issue with your code or even as I inspected further on height: auto!important that would cause any issue but anyway, I’m glad that it’s all good now with a bit of CSS :)

Best regards,
Nikko

Hi Luisgasser,

Can you give us a link to the page described? so we can check on it further.

Best regards,
Nikko

Hi ryanmeighan,

You’re welcome :)
Please replace the code I gave with this one:

#top .main_color .gform_wrapper input[type="text"], 
#top .main_color .gform_wrapper select,
#top .main_color .gform_wrapper textarea {
    background-color: #f0f0f0;
    border-color: #e1e1e1;
    color: #919191;
    margin-bottom: 0;
}

Best regards,
Nikko

Hi pontsoft,

Go to Appearance > Menus, select Main Menu and click Select button and click on the Delete Menu link at the bottom.

Best regards,
Nikko

Hi Rob,

Can you tell us what PHP version you’re using?

Best regards,
Nikko

Hey SyberKnight,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi amepro,

You can do the following:

• Switch to the parent theme (Enfold)
• Edit the style.css of the child theme, and modify Theme Name
• (Optional) rename the child theme folder (via ftp)
• Refresh and Switch back to the child theme

Hope this helps.

Best regards,
Nikko

Hi Paul,

Thanks for that, the error listed is this one:

PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 15728672 bytes) in /public_html/wp-includes/wp-db.php on line 1390

It seems that the memory your site is using is more than what’s it allocated that’s why it fails.
To fix it, please do the following recommendation: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Best regards,
Nikko