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  • #1209144

    Hello

    Attached links are not working on images after publishing… Do you know what the problem could be?

    • This topic was modified 4 years ago by isarivera.
    #1209192

    Hey isarivera,

    Can you give us a link to the page mentioned? so we can try to inspect.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1211712

    Hello Nikko

    Here is my issue:

    Its a 1 page site

    Under Think and Grow Rich Legacy Movie the button link works just fine

    However under the HOw Rich asians think book area the button image link doesnt work there or anywhere else

    Not sure why this issues is happening

    Your login credientials to check it out is in the private contnent area below

    #1211937

    Hi isarivera,

    Thanks for giving us admin access.
    The button by the white diagonal element below the button.
    To fix it, I had added this CSS code in Quick CSS, located in Enfold > General Styling:

    #book .container {
        z-index: 10;
    }

    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1211942

    Hello Nikko

    THank you – But how come this is happening for images that I want to add links too?

    Is this something Im going to have issues with moving forward?

    #1211951

    Hi isarivera,

    No it shouldn’t, the issue isn’t really the images with links but the Color Section that uses diagonal section border actually uses a large space.
    Visually it’s diagonal but when you see it in an html perspective it’s actually a rectangular block, here’s a screenshot that might help explain it: https://imgur.com/wx1FBNs
    That blue highlight is actually the diagonal border, the lower part is that white triangle and the top part is transparent that’s why you can see the button/image that’s actually behind it and when you clicked on the image what you’re actually clicking is the diagonal border that’s why the image link does not seem to work.
    We’ll keep this thread open and if there still image links that does not work, just post here and maybe we can come up with a solution that’s more generic without causing any issues with any Color Section setup.

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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