Hi beryllineusa,

Oh! I see :D
Anyway, I’m just glad we could help.
Thanks also for using Enfold and have a great day!

Best regards,
Nikko

Hi mason7773,

Thanks for providing the screenshot.
As for the sidebar, can you give us a temporary admin access? so we can check on it further (since I could not reproduce the issue).
Just post the details in private content.
The 2nd one would require some custom CSS but we’ll need the link of the page so we can write the code specific for it.

Best regards,
Nikko

Hi Tallnick,

We apologize for the delayed response.
I have tried to reproduce the issue on my end using WP 5.5.1, Enfold 4.7.6.4, Woocommerce 4.6.1 and Mailchimp for Woocommerce 2.4.7.
I tried to look also for error_logs but there’s none generated on your site which should be helpful for us to find the cause of the issue.
Can you give us FTP access? so we can try to troubleshoot further.
If it’s also possible to setup a staging site, so we can try to troubleshoot the issue without affecting your live site.
Here’s a simple tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

Hi Emese,

To prevent it from happening in the future, I would suggest flushing out the cache from caching plugins and Autoptimize and disable it temporarily before upgrading so newer theme files are fetched by the browser and served by the server.
For the second question, there are multiple ways to create, if you have access to cPanel or FTP then you can create there: https://www.doteasy.com/cpanel-hosting-features/cpanel-file-manager-creating-a-new-file-or-new-folder
Another way is to use a File Manager plugin (you can search for it in the plugins)

Best regards,
Nikko

• This reply was modified 5 years, 3 months ago by Nikko.

Hey ivancg,

There’s no option for a global transparent header.
However, there’s a solution posted by Guenni007 which should help: https://kriesi.at/support/topic/header-visibility-and-transparency/#post-1227888

Best regards,
Nikko

Hi Charlotte,

Please do the following:
1. Enable Advanced Layout Builder Debug Mode: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
2. Get the shortcode from the page (debug mode adds a textarea below the content where it shows the shortcodes generated by the page)
– If there are lots of code then you can use templates: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates
– Create a template then create a new page, use the template and remove every element except for the 4 icon boxes and copy all the shortcode in the Debugger area.
3. Then add this code at the bottom of your child theme’s functions.php:

function enfold_after_main_container() {
    echo do_shortcode("[some_shortcode]");
}
add_action('ava_after_main_container', 'enfold_after_main_container');

just replace [some_shortcode] with the shortcode copied for the debugger.
Hope it helps.

Best regards,
Nikko

Hi kellyCraftMedia,

Please try to do the following:
1. In your child (if you don’t have one, you can download and find instructions here, then add this at the bottom of functions.php:

function enfold_customization_modify_thumb_size( $size ) {
  $size['square'] = array('width'=>250, 'height'=>160, 'crop'=>false);
  return $size;
}
add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );

2. Re-upload the catalogue image
3. Add this CSS code in Quick CSS, located in Enfold > General Styling:

#top .av-catalogue-image {
    width: 250px;
}

#top .av-catalogue-content li {
    list-style-type: inherit;
    border: 0;
}

Best regards,
Nikko

Hi Mark,

Yes, post title are h1 in its own post, for example: https://kriesi.at/themes/enfold-2017/2014/08/24/a-nice-entry/
However, in the blog page where it contains a list of posts, the post title is set to h2: https://kriesi.at/themes/enfold-2017/blog/

Best regards,
Nikko

Hey Jacopotj,

Thanks for giving us the link.
I have tried emoji on the latest version of Enfold and it still works fine.
Try to go to Enfold > Performance > Disable Emoji/Smiley Support and check if this is disabled.
If this does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi marotiem,

I have made some changes and it seems that caching from Autoptimize is causing the issue.
After temporarily turning its HTML, JS and CSS Optimization, and re-saving the Theme Options worked.
Can you try to check again? and let us know which parts still have issues.

Best regards,
Nikko

Hi satucker,

Thanks for giving us admin access.
I have moved the code above the media query and also closed the media query, please check again.

Best regards,
Nikko

Hi RubenHD,

I think some locations are blocked, if I try to go to wp-admin (which usually redirects to wp-login.php) I get this error:

Acceso restringido desde tu conexión
¿Qué ha podido pasar?
Se ha bloqueado por seguridad el acceso desde tu conexión a la url que intentas acceder. Si la web es tuya pulsa aquí para solucionarlo, por favor:

Best regards,
Nikko

Hi Borissimo,

You’re welcome :)

Best regards,
Nikko

Hey satucker,

Try adding this CSS code in Quick CSS, located in Enfold > General Styling:

#top #wrap_all .all_colors h1 {
    font-family: pacifico,helveticaneue,helvetica neue,helvetica-neue,Helvetica,Arial,sans-serif;
    text-transform: none;
}

Best regards,
Nikko

Hi Greg,

There’s no global option for this and needs to be muted individually.
However, you can try to open wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > video > video.php (line 400):

if( ! empty( $video_autoplay_enabled ) )

above this just put:

$video_mute = 1;

Hope it helps.

Best regards,
Nikko