Forum Replies Created
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Hi Yurasik1,
I see, this is now temporarily fixed.
I have installed and activated Enable jQuery Migrate Helper plugin and set its jQuery version to Legacy 1.12.4-wp to fix the jQuery errors which are produced by the plugins (also Enfold 4.5 is not fully compatible with WP 5.6), please update it to the latest version.
Once updates to some of the plugins are available and Enfold is upgraded to the latest version, try to deactivate Enable jQuery Migrate Helper plugin, if all is working properly then you can remove this plugin (which is a temporary solution).Best regards,
NikkoHi jorisbl,
If you are referring to the functionality where you click on it and it loads the portfolio on that category, then, unfortunately, it could not be made with some CSS codes, you would need to tweak the header, which is outside the scope of our support. We can only point where you need to start and that’s by using a child theme, copy header.php from the parent theme (enfold) then change some parts of it.
Best regards,
NikkoHi NicomIT,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi mclweb,
Thanks for giving us admin access.
It’s working properly now, the single quotes in the code above it are causing the issue.Best regards,
NikkoHi SoundComposer,
Thanks, I was able to login.
The issue with the homepage was with the post it was showing having some paragraph tags all over the place and I do see the diagonal borders however it needs a bit of changes since there are areas which it is out of place.Best regards,
NikkoHi Maiadetectives,
I was able to import the demo on your site however there are some issues because of some existing data, can you reset the site, you can use the plugin mentioned here: https://kriesi.at/documentation/enfold/import-demos/#remove-demo-data
Once it is reset, just let us know and we’ll try to re-import the demo.Best regards,
NikkoHi Alexander,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Alex,
Thanks for providing the link.
The problem is coming from this plugin: Warpdrive
The error shows when you switch from Enfold to Twenty Twenty and vice versa, however, when the plugin is disabled it does not have any issues.
I have disabled the Warpdrive plugin on your site.Best regards,
NikkoHi drkpi,
Thanks, I apologize I haven’t answered this question yet: What was the problem and what needed fixing… so we can do it ourselves next time.
I have applied the solution posted by Ismael in this thread: https://kriesi.at/support/topic/video-background-not-working-4/#post-1211027
As for the preview it seems this js is blocking (link in private content) which seems to try to retrieve some data:moment-timezone-with-data-10-year-range.min.js?ver=1.1:1 Moment Timezone has no data for ZurichBest regards,
NikkoHi Lindsay,
You’re welcome and we’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi RosannaK,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Tarakbc,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi PIT,
If you have a plugin that has some caching mechanism, please flush it.
Also, try to clear the browser cache.
If both does not work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Stephanie,
You’re welcome :)
Yes, it’s possible, you can change it in Enfold > General Styling > Fonts and also some specific elements in Enfold > Advanced Styling.
If it does not work, caching might also have prevented it then please tell us what font do you want to change and your target element.Best regards,
NikkoHi Pernille,
Can you give us temporary admin access on your site again? so we can check why it’s not working.
Best regards,
NikkoHi Alexander,
Thanks for the FTP access.
I was expecting it to have some logs in the error_logs file however I could see none.
Can you also give us the link to your site? so we can monitor the state of your site after tweaking some things.Best regards,
NikkoHi jorisbl,
You’re welcome :)
Please try adding this CSS code in Enfold > General Styling > Quick CSS:#top .av-masonry { background-color: black !important; }Best regards,
NikkoHi Marcus,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi dbcthomas,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Marcus,
We’re glad to hear that :)
As for setting it to Legacy 1.12.4-wp, Test jQuery Updates is not needed.
You just need the Enable jQuery Migrate Helper plugin then go to Tools > jQuery Migrate > jQuery Version and change the setting here.Best regards,
NikkoHi Jeff,
When you install the new version, since you have a child theme, all the tweaks in the files are preserved (it’s only the parent theme that is replaced), as for the data, it is saved in the database so it will not be affected, however, we still suggest that you make a backup before doing any updates.
I tried to check on it and your site is now showing however I do see the issues you’re referring, please update first to the latest version.Best regards,
NikkoHi Toni,
I tried to login with the instructions you gave but it does not work, please check the private content.
Best regards,
NikkoHi ascentnetwork,
We will be closing this thread then.
If you need assistance, don’t hesitate to open a new thread.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi soapboxstudio,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Maiadetectives,
I tried the credentials you gave however it said that the password is incorrect for the given username, please check.
In the meantime, please try the Manual Demo Import: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-Best regards,
NikkoHi Silvia33,
Please try adding this CSS code in Enfold > General Styling > Quick CSS:
#top.woocommerce-cart .button { float: none; }Hope it helps.
Best regards,
NikkoHi Emmanuel,
Can you give us FTP access? so we can check on it.
Just post the details in private content.Best regards,
Nikko
