Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 10, 2021 at 2:40 am #1271267

    Emmanuel

    Hello team,

    Can someone please help.
    I simply cannot login to the admin page. even trying the forgotten password button nothing happens.
    Also in you page to be able to reach the support the login does not work

    Can someone have a look into the account and help.
    I went through all the FAQ could not find anything that can help.

    Thanks in advance.

    January 11, 2021 at 4:51 am #1271467

    Rikard
    Moderator

    Hey Emmanuel,

    Could you try updating the theme via FTP to see if that helps please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Rikard

    January 18, 2021 at 4:12 pm #1273350

    Emmanuel
    This reply has been marked as private.
    January 19, 2021 at 7:23 am #1273580

    Nikko
    Moderator

    Hi Emmanuel,

    Can you give us FTP access? so we can check on it.
    Just post the details in private content.

    Best regards,
    Nikko

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