Hi mai,

It’s frontend.png, actually I can see the boxes but the text inside the box are too little to read.

Best regards,
Nikko

Hi Clément,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

@Guenni007 Thanks again for helping and providing a much simpler solution :)

Best regards,
Nikko

Hi mai,

I understand, please make sure you have added the code instructed in https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb in your child theme’s functions.php.

Then in the shortcodes folder of your child theme, add another folder and name it portfolio then inside it add a new file and call it portfolio.php inside it paste this code: https://pastebin.com/QBaiqcYM

Then at the bottom of the child theme’s functions.php file, add this code:

function category_description_toggle(){
?>
<script>
(function () {
    jQuery(document).ready(function ($) {
        let desc = $('#portfolio-category-description');
        $('#js_sort_items a').on('click', function() {
            let filter = $(this).data("filter");
            desc.find('div').hide();
            desc.find(.${filter}).show();
        });
    });
})();    
</script>
<?php
}

add_action('wp_footer', 'category_description_toggle');

And finally in the WordPress Dashboard, go to Enfold > General Styling > Quick CSS, then add this CSS Code:

#portfolio-category-description > div {
  display: none;
}

Best regards,
Nikko

Hi Marco,

Try adding this CSS code in Quick CSS:

@media only screen and (max-width:767px) {
  .responsive .logo img {
    max-height: 60px;
  }
}

Just adjust the max-height value.

Best regards,
Nikko

Hi Noucky,

Can you try the solution posted on this thread: https://kriesi.at/support/topic/the-grid-with-products-does-not-work-pagination/#post-1254673
Let us know if it helps or not.

Best regards,
Nikko

Hi EWAKOPI,

Yes, that’s true but since I have to consider that it’s a live site, I opted into using a plugin instead of a child theme.
Also, there were no issues in functions.php it’s only that it’s not working because the code was in the child theme’s functions.php and it’s the parent theme (enfold) that has the code.
With WordPress, when a child theme is activated it inherits the code from the parent, but if the parent theme is activated, it’s only the parent theme’s functions that will run.

Best regards,
Nikko

Hi Roland,

We’re glad to hear that :)
Let us know if you need further assistance or if we can close the thread.

Best regards,
Nikko

Hi mattamusic,

It shouldn’t affect your Enfold settings as it is stored in the database, however, we would always suggest having a backup always.
Also, you can try to setup a staging site and do the update there first in order to find out if things will most likely to go smoothly, you can follow this tutorial in setting up a staging site: https://themeisle.com/blog/wordpress-staging-site/
As for updating the theme in the Enfold > Theme Updates, you could say it’s discontinued but to be accurate it’s envato/themeforest that discontinued the use of API keys and uses token instead, so once you update the theme to the latest version, register your theme and follow the instructions in: https://kriesi.at/documentation/enfold/theme-registration/ then you should be able to use Theme Updates again.

Best regards,
Nikko

Hi Andres,

Thanks for giving us admin access. I have disabled Responsive Images on your site and it seems to recover some of the images.
I believe some of these missing images maybe caused of either caching or some media or image related plugins.
Please try to disable all plugins one by one except for woocommerce then check, if it’s showing up, then try to enable the plugins one by one to know which one is causing the issue.

Best regards,
Nikko

Hey Oliver,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi AlainTernet,

We’re sorry to hear that.
The best way you can do when tweaking is to use a child theme.
You can download it here and follow the instructions on how to use it: https://kriesi.at/documentation/enfold/child-theme/

Best regards,
Nikko

Hi mai,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Bruno,

I see, Enfold 4.3 was released May 2018 while PHP 7.4 was released Nov. 2019.
Can you try to downgrade your PHP version maybe 7.3 and below.

Best regards,
Nikko

Hey AlainTernet,

Can you try this code in functions.php (just adjust the values):

function woo_related_products_limit() {
  global $product;
  
  $args['posts_per_page'] = 6;
  return $args;
}

add_filter( 'woocommerce_output_related_products_args', 'jk_related_products_args' );
  function jk_related_products_args( $args ) {
  $args['posts_per_page'] = 6; // 6 related products
  $args['columns'] = 2; // arranged in 2 columns
  return $args;
}

Hope it helps.

Best regards,
Nikko

Hi sianmfourie,

I tried to check on your site as well but I’m getting:

This site can’t be reached

I have checked it on https://downforeveryoneorjustme.com/ and the result is it’s down.

Best regards,
Nikko