Hi Hidealoo,

You can renew support for the theme.
Here’s an article that shows how to renew support for the theme: https://www.getbowtied.com/documentation/common-issues-and-faqs/how-to-renew-support-for-your-wordpress-themes-on-themeforest/
Hope it helps.

Best regards,
Nikko

Hi mountaineeringjoe,

We’re happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi SPORTSINCYCLING,

Can you give us the link to the page mentioned?

Best regards,
Nikko

Hi zqmaqma,

Please check on this article: https://www.arnoweterings.nl/optimal-wordpress-wp-rocket-settings-with-cloudflare-cdn-and-enfold-theme-which-got-us-100-98-on-gtmetrix-last-update-10-2020/
Hope it helps.

Best regards,
Nikko

Hi Stromboli77,

Have you followed the instructions in https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts ?
If yes, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Nikolai Ylirotu,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Afrehdo,

Please refer to @Guenni007 answer.

@Guenni007 thanks for helping out :)

Best regards,
Nikko

Hi Alan,

Please add this CSS code in Enfold > General Styling > Quick CSS:

.page-id-4363 .avia-table .pricing-table-wrap:first-child .empty-table-cell {
    border: none;
}

.page-id-4363 .avia-table .pricing-table-wrap .pricing-table li:nth-child(6),
.page-id-4363 .avia-table .pricing-table-wrap .pricing-table li:nth-child(7),
.page-id-4363 .avia-table .pricing-table-wrap .pricing-table li:nth-child(12) {
    min-height: 61px;
}

Best regards,
Nikko

Hi robrtta,

Please try to install and activate the Envato Market Plugin, here’s the link: https://envato.com/market-plugin/
Hope this helps.

Best regards,
Nikko

Hi Qarqash,

Can you give us a temporary admin access?
Just post the credentials in private content.

Best regards,
Nikko

Hi lle-it,

You’ll need to tweak postslider.php to do this, here are the steps to do it properly:
1. (skip this step if you have a child theme) Download and use a child theme. You can download and find instructions on how to use it here: https://kriesi.at/documentation/enfold/child-theme/
2. Follow the steps provided in: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
3. Copy wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > postslider folder to wp-content > themes > enfold-child > shortcodes folder.
4. Edit postslider.php in the child theme
Hope this helps and let us know if you need further assistance.

Best regards,
Nikko

Hi nahmialm,

Thanks for giving us admin access.
I have added this code in the .htaccess file:

<FilesMatch ".(ttf|otf|woff)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>

It does not seem to take effect at the moment however Mark Clover responded in a thread that it just takes time on some sites like Godaddy, here’s the link to the thread: https://kriesi.at/support/topic/fonts-and-fontawesome-icons-are-not-loading/#post-1267386

Best regards,
Nikko

Hi Patrik,

I have set the right textblock’s Custom CSS Class to mytext
Then added this CSS code in Enfold > General Styling > Quick CSS:

.mytext {
    padding-bottom: 26px;
}

@media only screen and (max-width:959px) {
  .mytext {
    padding-bottom: 26px;
  }
}

Please review your site.

Best regards,
Nikko

Hi almahabitat,

That’s awesome :)
We’re glad that we could help.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Osmar0811,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko