Forum Replies Created

Viewing 30 posts - 5,641 through 5,670 (of 25,536 total)
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  • in reply to: Drop Down Menu – Change border radius? #1291839

    Hi designyvr,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Responsative problem with the slide of home #1291838

    Hi hector1069,

    I checked your site and I did not notice any issues.
    Can you give us a screenshot on the issue you’re referring?

    Best regards,
    Nikko

    in reply to: Cart page not showing added items #1291836

    Hi agustinncatalano,

    Can you try to disable Javascript file merging and compression in Enfold > Performance?
    And clear any cache, if you have any caching plugin.

    Best regards,
    Nikko

    in reply to: Knowledge Base Demo – Follow Up #1291835

    Hi TLPLindseyMuchka,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi Eduardo,

    We’re glad to hear that :)
    Do still need further assistance on the topic?

    Best regards,
    Nikko

    in reply to: Child theme not appearing correctly? #1291833

    Hi onegreenoak,

    Can you try to disable both CSS file merging and compression and Javascript file merging and compression in Enfold > Performance?

    Best regards,
    Nikko

    in reply to: inserting the google tag manager code #1291832

    Hey Officeassistance,

    Please refer to our documentation: https://kriesi.at/documentation/enfold/google-analytics/#enable-google-analytics-from-the-theme-options
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Select category for sorting portfolio on load #1291830

    Hi peterolle,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Animation not working #1291829

    Hi cpetroff1321,

    Thanks for giving us admin access.
    I checked the page both logged in and as a guest and it seems it’s a caching issue (animation worked properly when logged in and animation not working as a guest).
    After clearing the caches in WP Rocket (link in private content) it seems to work properly even as a guest.
    I think this is how WP Rocket works (based on experience).

    Best regards,
    Nikko

    in reply to: Forms Not working Properly #1291827

    Hi Joao,

    We’re glad to hear that :)
    And thanks for giving us a tip on how you got this resolved on your end.
    Default PHP mail seems to be blocked or limited in several hosting providers.

    Best regards,
    Nikko

    in reply to: Select category for sorting portfolio on load #1291826

    Hi peterolle,

    Can you try using this code instead:

    function add_custom_script1(){
    	?>
    	<script>
            (function() {
                window.addEventListener('load', function(event) {
                    var links = document.querySelectorAll('a[data-filter="a-1_sort"]');
                    links.forEach(function(link) {
                        link.click();
                    });
                });
            })();
    	</script>
    	<?php
    }
    add_action('wp_footer', 'add_custom_script1');


    @BowmansArrowMarketing
    we’ll be checking your thread, we apologize for the delay as there are a lot of queries lately.

    Best regards,
    Nikko

    in reply to: can't override archive.php in enfold-child #1291825

    Hi Bruichladdich,

    Thanks for giving us sufficient access.
    I have modified archive.php of the child theme, I just added an extra class archive_container_wrap and it worked properly. (see screenshots in private content)

    Best regards,
    Nikko

    in reply to: Burger menu: do not show sub menu #1291824

    Hi Verena,

    I see, I did not notice you were actually using 4.7.6.4 and this is a bug on that version.
    Please update to the latest version of Enfold (4.8.1) and it should be fixed.
    Just make sure to have a backup first.

    Best regards,
    Nikko

    in reply to: Site went live then lost all formatting #1291823

    Hi Brcmadison,

    Can you try to clear the browser cache?
    I could see it showing up properly on my end (screenshot in private content)

    Best regards,
    Nikko

    in reply to: Change Menu color #1291818

    Hi maryenvato,

    Can you try adding this CSS code in Enfold > General Styling:

    #top #avia-menu .av-hamburger-inner, 
    #top #avia-menu .av-hamburger-inner::before, 
    #top #avia-menu .av-hamburger-inner::after {
        background-color: white;
    }

    Best regards,
    Nikko

    in reply to: Reduce size of blogpost font #1291817

    Hi kfranck,

    1. Would you like this to apply on all Blog Posts? or only on specific pages?
    Can you try to go to Enfold > Advanced Styling > (Select an item to customize) then choose Widget Links then click Edit Element button.
    It should open up a box which contains font size.
    2. Are you referring on the ‘Also on Your SOURCE’ box?
    3. I have checked the order of posts and the Blog Post and it seems to be in correct order based on date in descending order.

    And lastly, try adding this CSS code in Enfold > General Styling:

    #top .avia-builder-widget-area .widget li a {
        font-style: normal;
        font-family: Arial, Helvetica, sans-serif;
    }

    Best regards,
    Nikko

    in reply to: Display notification count on menu #1291809

    Hi Jorge,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Site went live then lost all formatting #1291808

    Hi Brcmadison,

    Thanks for giving us admin access.
    I have checked the backend especially the styles set in General Styling and I could see it working properly.
    Can you point us to a specific setting that’s not working? so we can try to check further on it.

    Best regards,
    Nikko

    Hi mosaic,

    Thanks for giving us admin access. I see you are putting it inside a post, unfortunately, Blog Posts’ offset only works with another Blog Post element or Magazine element, which is why it has this description.

    The offset determines where the query begins pulling posts. Useful if you want to remove a certain number of posts because you already query them with another blog or magazine element.

    To fix this I have added this code in functions.php:

    function enfold_exclude_current_post($query) {
    	if (is_single() && 'post' == get_post_type()) {
    		$exclude = avia_get_the_ID();
    		$query->set( 'post__not_in', array($exclude) );
    	}
    }
    
    add_action('pre_get_posts', 'enfold_exclude_current_post');

    however we do not recommend modifying the parent theme (enfold), so I just removing the code I added at the bottom of functions.php.
    Then use a child theme, you can download and find instructions in this link: https://kriesi.at/documentation/enfold/child-theme/
    Then copy the code and paste it on the child theme’s functions.php file.

    Best regards,
    Nikko

    in reply to: Demo import is not working #1291786

    Hi FeelingjackLP,

    We have added the demo on your site (link in private content) there are some differences because of theme settings and fonts used (we don’t want to mess up with your current setup).

    Best regards,
    Nikko

    in reply to: Theme not updating #1291638

    Hi Thunderbird_1,

    We’re glad to hear that :)
    I don’t think it has a conflict but probably a cached version is fetched which causes the issue.

    Best regards,
    Nikko

    in reply to: Display notification count on menu #1291636

    Hi Jorge,

    Thanks for giving us admin access.
    I have added it to your News, Community, and Recipes menu item, here are the steps I made.
    1. In Appearance > Menus, I added this in the Community menu item’s CSS Class: community-menu (news-menu to News; recipes-menu to Recipes)
    2. In Enfold > General Styling > Quick CSS, I added this CSS code:

    .news-menu > a > span.avia-menu-text:after,
    .community-menu > a > span.avia-menu-text:after,
    .recipes-menu > a > span.avia-menu-text:after {
        content: "2";
        font-size: 9px;
        color: #FFF;
        background: #42A0BD;
        line-height: 17px;
        width: 17px;
        display: inline-block;
        text-align: center;
        border-radius: 100px;
        position: relative;
        top: -9px;
        left: 2px;
    }
    
    .news-menu > a > span.avia-menu-text:after {
        content: "4";
    }
    
    .recipes-menu > a > span.avia-menu-text:after {
        content: "5";
    }

    You can change the numbers by changing the content, for background color just change the background.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Forms Not working Properly #1291603

    Hi Joao,

    Thanks, I tried to install and activate (now deactivated)WP Mail SMTP and tested with default settings and it seems Email test fails in send mails.
    Please try to use other SMTP options since the default one doesn’t work: https://wpforms.com/how-to-fix-wordpress-contact-form-not-sending-email-issue/

    Best regards,
    Nikko

    in reply to: Slider accordion not showing post images #1291597

    Hi RubenHD,

    We’ll be reporting this to our devs.
    But in the meantime, it can’t work with imagify’s webp since the html structure is modified when this is enabled.

    Best regards,
    Nikko

    in reply to: General Styling links not working #1291595

    Hi RubenHD,

    We’re glad to hear that :)
    We’ll keep this thread open so you can post back if you found any issues related to this topic.

    Best regards,
    Nikko

    in reply to: Animated Numbers not working anymore #1291594

    Hi jens,

    Can you try to flush out cache from hummingbird then try to temporarily disable hummingbird?

    Best regards,
    Nikko

    in reply to: Select category for sorting portfolio on load #1291593

    Hi peterolle,

    Can you try using this code instead:

    function add_custom_script1(){
    	?>
    	<script>
            (function() {
                window.addEventListener('load', function(event) {
                    var link = document.querySelector('a[data-filter="a-1_sort"]');
                    link.click();
                });
            })();
    	</script>
    	<?php
    }
    add_action('wp_footer', 'add_custom_script1');

    Best regards,
    Nikko

    in reply to: Woocommerce overview page & title #1291589

    Hi meesteraandemuur,

    Can you try adding this CSS code:

    #top #wrap_all #main .woocommerce-loop-product__title {
        color: white;
    }

    Please review your site.

    Best regards,
    Nikko

    in reply to: Animation not working #1291588

    Hi cpetroff1321,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

     @PhilippKellerhals please create a new thread and give us admin credentials so we can check further.

    Best regards,
    Nikko

    in reply to: Portfolio grid fourth column not working #1291587

    Hi mosaic,

    Thanks for the screenshot, I tried resizing the browser but all 4 columns work properly without dropping the 4th column.
    Can you try to disable Javascript file merging and compression in Enfold > Performance.
    Then flush out if you have a caching plugin.
    Also try to clear your browser cache.

    Best regards,
    Nikko

Viewing 30 posts - 5,641 through 5,670 (of 25,536 total)