Hi wealthyone,

You’re welcome :)
Just let us know how it goes.

Best regards,
Nikko

Hi Hagen,

Thanks for giving us the link, can you try adding this CSS code:

#top .avia-image-container.av-hover-grow img:hover, 
#top .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover {
    -webkit-transform: scale(1);
    transform: scale(1);
}

#top .avia-image-container.av-hover-grow img:hover, 
#top .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover img {
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
}

#top .av-overlay-hover-deactivate .avia-image-overlay-wrap:hover .av-caption-image-overlay-bg {
    opacity: 0.5 !important;
}

Hope it helps.

Best regards,
Nikko

Hi wealthyone,

We apologize for the delayed response.
Please download the link in private content (it includes file formats: EOT, SVG, TTF, WOFF, WOFF2), you should be able to upload it without any issues (already tested it).

Please do the following steps:
1. Upload each zip file in Enfold > Import/Export > Custom Manager.
2. Go to Enfold > General Styling > Fonts (tab) > Set Heading Font or Font for your body text with the font you just uploaded (it should be placed at the bottom of the dropdown list).
Hope this helps.

Best regards,
Nikko

Hi kosmosdigital,

We could not see the login credentials.
Please post the login credentials in private content (so other moderators can check on it as well).

Best regards,
Nikko

Hi YemeshM,

We are simply asking for a screenshot? and not blaming you.
If you read my response, I mentioned I used my mobile phone (android) to check and not used desktop then resize it.
Also, the reason for requesting the screenshot is for us to at least see it from your perspective since the issue is not visible at least on my mobile phone.

Best regards,
Nikko

Hi padsz,

I see, a simpler solution would be to add a plugin called Image Widget By The Events Calendar which has the option to open the link in new window.
Hope this helps.

Best regards,
Nikko

Hi bobfurgo,

If your site has a lot of visitors then we suggest using a maintenance plugin so they can see that your site is currently performing maintenance.
Otherwise, it’s not really needed and you can just skip it.

Best regards,
Nikko

Hey adanari,

You can add a CSS class to all external links in the main menu, please check this article: https://www.lockedownseo.com/add-css-classes-to-menu-items-in-wordpress/
Can you tell us which icon you would like to use? so we can try to give the CSS code that should help.

Best regards,
Nikko

Hi evasmiller,

Please follow the instruction in our documentation and you should make it work: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb :)

Best regards,
Nikko

Hi CPM_usa,

Can you give us the code? you can post it here or in https://pastebin.com/ (then just post the link here)
So we can try to check if we can reproduce the issue.

Best regards,
Nikko

Hi Richard,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Heldin21,

The most common issue why it does not work because there’s insufficient permission to the token.
Please try to check if these permissions are checked:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
Hope this helps.

Best regards,
Nikko

Hi Mainfilmtv,

Thanks for providing us admin access.
I have checked on your site and it seems the Elementor plugin is responsible for the change.
You can deactivate Elementor and Elementor Pro (you can use Health Check & Troubleshooting plugin to disable plugins only to yourself without affecting other users and visitors) and see that it works properly.

Best regards,
Nikko

Hi chopsky,

What version of WordPress are you using?
Can you try to turn on WordPress debug to see what the error is? here’s a helpful link: https://codex.wordpress.org/WP_DEBUG

Please follow the steps below when trying to update the theme:

Make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Update Enfold Theme:
Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Hope this helps.

Best regards,
Nikko

Hi alexg54,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko