Forum Replies Created

Viewing 30 posts - 24,181 through 24,210 (of 34,616 total)
  • Author
    Posts
  • Hey johnosjourney,
    We can assist in making changes to the breadcrumbs for your child theme, but please link to your site and explain a little more what changes you would like, and the word you would like to use. Typically the language files change the breadcrumbs, but if I recall some languages don’t use the correct word for “Home” in the first place of the breadcrumbs, is this your issue?

    Best regards,
    Mike

    in reply to: Mobile mode shows big cap between header and body #1027522

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mega Menu Hover Color #1027519

    Hi,
    Thanks for the login, I commented out the css causing this and added:

    #avia-menu li:hover a {background: #080808 !important;}

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Changing Sidebar Font #1027508

    Hi,
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Comment #1027506

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: space between logo #1027504

    Hi,
    I see that you may have one more question, but it didn’t post.
    Please repost your last question.

    Best regards,
    Mike

    in reply to: Update not WORKING! #1027501

    Hi,

    @elames
    Please include FTP access in the Private Content area so we can try to update your theme and resolve this for you.
    Since you have already tried and got a white screen, do we assume that you have a full backup?

    Best regards,
    Mike

    in reply to: Can't update to 4.5 #1027496

    Hi,
    Glad to hear you sorted this out, shall we close this then?

    Best regards,
    Mike

    Hi,
    The dev team said this feature was abandon, with no plans to move forward with it.
    They plan to remove the extra code snippets on the next update.
    Shall we go ahead and close this now?

    Best regards,
    Mike

    in reply to: Icon Import is not working #1027342

    Hey Jan,
    Sorry for the late reply, I took a look at your Icon font manager, and saw that you have a fontello in the Custom font manager which is not meant for fontello fonts. I believe this is the issue.
    2018-10-28-150429
    Please try removing it and add it to the Icon font manager above.
    I looked in your media library for the font to test, but didn’t see it.
    If this doesn’t work, try removing all of them again and clear your cache, then add them again to the Icon font manager.
    If this doesn’t work please link to the files so we can test them to ensure they work correctly.

    Best regards,
    Mike

    in reply to: Remove white padding on top of the page #1027337

    Hi,
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Related post styling problem #1027334

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Changing Sidebar Font #1027333

    Hi,
    Thank you for sharing your solution, shall we close this then?

    Best regards,
    Mike

    in reply to: Can't update to 4.5 #1027332

    Hi,
    typically the “installable” theme files download from your Theme Forest account may have the version number listed when you bought the theme, but if you download it, it turns out to be the latest version. To check open the “style.css” file, the third line from the top has the version number.
    2018-10-26-060508
    For zip file named “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip” you will want to look inside of it for the zip named “enfold.zip” that is the “installable” theme file, please look at the style.css for the version number.

    Best regards,
    Mike

    in reply to: Comment #1027331

    Hey gharry79,
    Please check your WordPress > Settings > Discussion > Other comment settings > Enable threaded (nested) comments
    settings, Your comments are set at level 1.
    Typically if you are replying to the comments via the backend comment section the replies are set to level 2 so that they are nested.
    If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Mega Menu Hover Color #1027319

    Hi,
    I tried to take a look, but could only see the splash page.

    Best regards,
    Mike

    Hey karinaschuh,
    To have the links in your blog content a different color, Please try this code in the General Styling > Quick CSS field:

    .av_textblock_section p a {color: red !important;}

    I see that you are using the advanced layout builder for your blog post, so to not have your blog link color interfere with all of the links on your site, such as your sidebar, I included “av_textblock_section” in the code, but you can remove it if your wish. Also feel free to change the color.
    To have your bold text be black, try this css:

    .main_color strong {
    color: #000 !important;
    }

    Best regards,
    Mike

    Hey neotemplates,
    When using a child theme and you update via FTP you don’t need to activate the parent theme, the child theme automatically connects to the parent theme.
    Registering your theme with a personal token, can be done via the child theme, please see this

    Best regards,
    Mike

    in reply to: space between logo #1027294

    Hi,
    Thanks for the link, I see that your top padding is 50px, to reduce it to 10px,
    Please try this code in the General Styling > Quick CSS field:

    .template-page.content.av-content-full.alpha.units {
    padding-top: 10px !important;
    }

    Please adjust to suit, then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Shortcode for Socket? #1027293

    Hi,
    Glad Victoria could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Changing Sidebar Font #1027292

    Hi,
    I took a look at your sidebar recent posts and categories, and the fonts seem to be the same.
    “Open Sans” for the body and “helvetica” for the headings.
    Does this sound correct?

    Best regards,
    Mike

    in reply to: Space between elements on iPhone #1027289

    Hey Peter,
    I took a look at your site but I don’t see the issue right off, admittedly I don’t have a iPhone, but often these issues can be seen across platforms. Please include a screenshot of the issue so we are sure to be looking at the correct element.

    Best regards,
    Mike

    in reply to: Can't update to 4.5 #1027288

    Hey Eric,
    Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
    There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
    Please let us know if you would like some help updating.

    Here are the steps to update with the plugin
    *Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
    1: please install the plugin: Update Theme and Plugins from Zip File
    2018-10-20-104358
    2: then go to WordPress > Themes > Add New > Upload
    2018-10-20-104649 2018-10-20-105401
    3: after the install, click “Return to Themes page” (NOT Activate)
    2018-10-20-105705
    4: success:
    2018-10-20-110104

    Best regards,
    Mike

    in reply to: Light Box on blog post not popping, Site not updating #1027287

    Hi,
    Please include a admin login & FTP access in the Private Content area so we can examine your issue closer, in doing so we will try to update for you.
    It sounds very odd that you could not update via FTP, I did assist one other that seemed to have their FTP client miss-configured, but I was able to ftp the files fine.

    Best regards,
    Mike

    in reply to: H1-H6 font size, Title, Paragraph, Breadcrumbs #1027285

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Error when updating! #1027284

    Hi,
    The problem is with the Theme Forest move away from the API to the Token system, the fix for this requires files to be replaced via ftp, so it was integrated into the v4.5 update, which is a easier solution than trying to explain which files go where.
    Luckily there is a easy plugin that updates the theme without using FTP, I see that it was posted above along with the steps to use it.
    I’m glad that you don’t need help with FTP, but we are happy to assist anyone that does need help with this one time inconvenience.
    Thank you for your patience and understanding.

    Best regards,
    Mike

    in reply to: Custom Sub-Menu Not clickable #1027280

    Hi,
    Thank you for the login, I read your comments above and looked at the sticky sub-menu url, and found that the menu was not visible because the slider element had a higher z-index than the sub-menu, so I changed the sub-menu z-index in your WordPress > Customize > Additional CSS to 5
    Now it seems to work correctly, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: SUB-PAGES DISAPPEARED WITH THEME UPDATE #1027272

    Hey Invoke_Media_Group,
    I tried to login with the info you provided, but I was not able to, please check the info.
    I also tried to find an error with your sub-pages but they all seem to be working, please describe the error a little more.

    Best regards,
    Mike

    in reply to: Error when updating! #1027270

    Hi,

    @charlotteraboff
    the update to v4.5 is the fix, if you would like assistance in updating, please include a admin login & ftp access in the Private Content area.

    Best regards,
    Mike

    in reply to: Related post styling problem #1027269

    Hi,
    Glad Victoria could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 24,181 through 24,210 (of 34,616 total)