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Viewing 30 posts - 23,251 through 23,280 (of 34,655 total)
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  • in reply to: Reduce space between Colour element and Text box #1050330

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hey Tarakbc,
    I don’t see the “a” in the date, is this the element you are referring to?
    2019-01-04-230218
    As for your other post it looks like “Basilis” is assisting and has a followup question.

    Best regards,
    Mike

    in reply to: Drop / Pull Down Content Block #1050201

    Hey Dee,
    Please try the “Toggle” element, you can see an example on our demo here

    Best regards,
    Mike

    in reply to: Reduce space between Colour element and Text box #1050196

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.home #after_section_1 .template-page.content {
    padding-top: 10px !important;
    }

    Your top padding is 50px right now, so please try this 10px or adjust to suit.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: disable date in mansory #1050186

    Hi,
    Please try this code instead:

    .av-masonry-date {
        display: none !important; 
    }

    Then please clear your browser cache

    Best regards,
    Mike

    in reply to: Hide page-as-footer in posts #1050178

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Change background-image for mobile #1050177

    Hi,
    To center your rotator I changed this css on line 27 of your style.css from 400px to 100%:

    	span.av-rotator-text.av-rotator-multiline-on.av-rotation-active {
    		width: 400px !important ;
    }
    

    As for the black overlay, I assume that you mean over the whole background image, and not just behind the text, in this case I changed your background color to this:

    box-shadow: inset 0 0 0 305px rgba(0,0,0,0.7);

    I see the “wood-dark.png” in the special heading of “Check Out Our Greatest Hits” but I’m not sure what you want to do with the opacity because the background is white.
    I’m thinking that you want to change this css:

    background: rgba(0, 0, 0, .7)

    from “.7” to “.3”
    2019-01-04-221901

    Best regards,
    Mike

    in reply to: Unwanted White Space Below Fullscreen Slider #1050171

    Hi,
    It looks like the height is applied inline, which means that it’s a height that is set by the layerslider slide, please check the options of the slide or layer for the height, such as this panel:
    2019-01-04-212155
    or in this panel, check if it’s using a fixed height:
    2019-01-04-212400
    If you can’t find it you will need to replace the height with a new value, when you un-tick the height see what the new value is, which will show in the “computed” tab, next to the “styles” tab in your screenshot, then use this css to change it to that value:

    @media only screen and (min-width: 998px) and (max-width: 1450px) { 
    #layer_slider_1 {
        height: ???px !important;
    }
    }

    Another option is to export the slider and link to it via DropBox, and Enable Avia Layout Builder Debug and copy the page debug shortcode to a plain text file, so we can test it on our localhost, and be of more assistance.

    Best regards,
    Mike

    in reply to: layout Avia Architect does not exist !!!! #1050163

    Hi,
    This error is typically from the permissions of the token not being correct, that is not enough.
    Please see the required permissions here.

    Once your client updates the token, you may want to enter it into the site in incognito mode, some users have reported that having multiple sites creates multiple Envato cookies that can clash.

    Best regards,
    Mike

    in reply to: Update 4.5 to 4.5.2 #1050157

    Hi,
    Glad to hear it’s sorted out, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Functionality #1050155

    Hi,
    That is great news! Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Contact Us form CAPTCHA compromised #1050151

    Hi,
    @jorgepelaez you have a error that the “reCAPTCHA has already been rendered in this element”
    2019-01-04-190552
    so it seems that you are calling the reCAPTCHA twice, so perhaps you also have a reCAPTCHA plugin installed? We would need a admin login to investigate further, but Please open a new thread so we can assist, as this is not your thread, so your login info will not be private here.
    Please include the admin login in the Private Content area, of the new thread.

    Best regards,
    Mike

    in reply to: Portfolio shortcode not working in widget area #1050147

    Hi,
    I will keep you updated, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Enfold 4.4.1 & Gutenberg #1050146

    Hi,
    Glad to hear it is sorted out :)

    Best regards,
    Mike

    in reply to: Unwanted White Space Below Fullscreen Slider #1049799

    Hey gekkie96,
    Thank you for the screenshots, please include the url to the site so we can examine possible solutions for you.

    Best regards,
    Mike

    in reply to: layout Avia Architect does not exist !!!! #1049795

    Hey Diana,
    Sorry for the late reply, thank you for the login. I see that you have found the solution of using the classic editor plugin to use the advanced layout builder in Enfold v4.5
    But if you update to v4.5.2 this option will be built into the theme options.

    Best regards,
    Mike

    in reply to: Update 4.5 to 4.5.2 #1049787

    Hey newki75,
    From the message it looks like you could have some missing permissions, but I would assume that you have set them up the same for all of your sites. Are you using a different token for each site/license?

    Best regards,
    Mike

    in reply to: Portfolio shortcode not working in widget area #1049775

    Hi,
    Sorry for the late reply, I have tested your issue on my localhost and will report this to the dev team.
    In the meanwhile I have found that if you use the widget area element to create a “sidebar” on your page, the sort option will show and work correctly.
    2019-01-03-212811

    Best regards,
    Mike

    in reply to: Avia layout builder has suddenly disappeared #1049762

    Hi,

    @jpdietz
    Please update to Enfold v4.5.2
    Enfold v4.5 doesn’t work correctly with WordPress v5.0.2

    Best regards,
    Mike

    in reply to: Change background-image for mobile #1049760

    Hi,
    Sorry, how about this:
    https://images2.imgbox.com/39/ef/M2cSAnLH_o.jpg
    this is the change I made in your style.css

    div#reviewinstagram div.instagramhome h3.av-special-heading-tag {
        background: rgba(212, 48, 137, .5) !important;
        padding: 10px 20px !important; 
    } 

    To center your images, try adding the custom class “marleft” to the first image column, then use this css:

    @media only screen and (min-width: 1024px) { 
    .marleft {
        margin-left: 13% !important; 
    }
    }

    I tried to, but I think we were both working on the same page so the class kept disappearing :)

    Best regards,
    Mike

    Hi,
    To manually update the theme via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
    If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”
    If you would like help with this, Please open a new thread, and include your admin login and ftp login in the Private Content area, but as this is not your thread your login info will not be private if posted here.
    Please post the link to your new thread here so I can quickly find it.

    Best regards,
    Mike

    in reply to: Hide page-as-footer in posts #1049753

    Hi,
    To remove it from all archive pages, try this css:

    #top.archive div.container_wrap.fullsize {
    display: none !important;
    }

    or combine the two rules together like this:

    #top.single-post div.container_wrap.fullsize,#top.archive div.container_wrap.fullsize {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Ref: Contact form SPAM and GITHUB … #1049752

    Hi,
    I would suspect that this spam is coming from just a few users which you could ban their IP addresses, try using a plugin such as TraceMyIP Visitor IP or WP-Ban which logs IP’s and helps you ban them, or you could do the same without a plugin.
    If you don’t want to do that, try reading this article

    Best regards,
    Mike

    in reply to: Enfold 4.4.1 & Gutenberg #1049750

    Hi,
    @Gitte thanks for sharing the gif


    @Autostopowicz
    if you still don’t see the option, please ensure that you are using WordPress v5 or higher.

    Best regards,
    Mike

    in reply to: Vanishing numbers #1049748

    Hi,
    Please do let us know if the phone number changes again, to clarify, you are referring to the phone number in your footer widget, please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Functionality #1049611

    Hi,
    I have tried to upload a new test image and it seemed to work good, but I see that you still have some images that are not showing in the media library. I would suggest re-uploading them because if they didn’t work correctly the first time they may still have the errors in the database. I also notice that for some of your posts you have symbol in the title like:

     森林浴 @

    These are not a good idea, while they don’t show on the front end, some of your images show them in the url in the media library.
    Please try uploading some new images and let us know if this is working correctly now.

    Best regards,
    Mike

    in reply to: Download limit in Envato stopping me updating to 4.5.1 #1049604

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Vanishing numbers #1049603

    Hi,
    I have taken a look at your hubspot script, and found it was in a text element which is not best, so I moved it into a “code block” element. This could be why you were having issues, please let us know if this helps. I also looked at the phone number but didn’t see any clues to it’s issue, perhaps the script was also causing this issue too.
    We will look again if it keeps happening.

    Best regards,
    Mike

    Hi,
    That is great news, I assume that we can close this now then?

    Best regards,
    Mike

    in reply to: Download limit in Envato stopping me updating to 4.5.1 #1049450

    Hi,
    Glad to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 23,251 through 23,280 (of 34,655 total)