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Viewing 30 posts - 23,101 through 23,130 (of 35,206 total)
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  • Hey Doron,
    Sorry for the late reply, I took a look at your site and found that you had an old “header.php” in your child theme that was not working correctly with the lightbox, so I renamed it to “header.php.old” and uploaded the new header.php
    Then the lightbox was working, but your popups were not showing because your class in the links were not correct and the css was using the same css for the overlay of the lightbox. I corrected one of the team members for you to see the correct way. I fixed the “Chairman of the Board” with no image, you will see it now opens with a white background. The css for this is in the “code block” element at the bottom of the page, because when I tried to add it to your “Quick CSS” it didn’t work, I believe you have css errors in your “Quick CSS” Please try checking this by pasting all of your css into the WordPress > Customize > Additional CSS and look for the errors (red X)

    Best regards,
    Mike

    in reply to: increase container size #1066251

    Hi,
    Sorry for the late reply, to do this and easily reuse the code for other sections, you will need to change your sections a little. The first section is fine because it only has one video, but the second section has many videos and elements in it, so please try moving the other videos down into the next section, then add this css in your “Quick CSS” :

    @media only screen and (max-width:767px) {
      .responsive #av_section_1 > .container, .responsive #av_section_2 > .container {
        padding-left: 0 !important; 
        padding-right: 0 !important; 
        width: 100% !important;
        min-width: 100% !important;
        margin: 0px !important;
      }
    }

    note that the code has “#av_section_1” & “#av_section_2”, when you use this code on other pages just rename them to the sections you want to taeget.

    Best regards,
    Mike

    in reply to: Eigene DIV Box unterm LayerSlider #1066237

    Hey Elsterhund,
    Bitte entschuldigen Sie die verspätete Antwort. Bitte fügen Sie ein “Code-Block” -Element unter Ihrem Layerslider hinzu:
    2019-02-12-215359
    Bitte fügen Sie Ihren “div” -Code wie folgt hinzu:

    <div class="over-slider"> Box over slider</div>

    Fügen Sie diese CSS dann Ihrem “Quick CSS” hinzu, um Ihre Box zu stylen, über den Layerslider zu verschieben und geben Sie einen Z-Index:

    .over-slider {
        margin-top: -100px;
        z-index: 5;
        background-color: #fff;
        color: #000 !important;
        text-align: center;
    }

    Sie müssen den Z-Index des Layers auch mit css wie folgt senken:

    #layer_slider_1 {
    z-index: 0 !important;
    }

    Jetzt haben Sie eine Box über Ihrem Layerslider:
    2019-02-12-220321
    Bitte lassen Sie uns wissen, ob dies hilft.

    — Translated with Google —

    Sorry for the late reply, please try adding a “code block” element below your layerslider like this:
    2019-02-12-215359
    inside, please add your “div” code like this:

    <div class="over-slider"> Box over slider</div>

    Then add this css to your “Quick CSS” to style your box, move it over your layerslider, and give it some z-index:

    .over-slider {
        margin-top: -100px;
        z-index: 5;
        background-color: #fff;
        color: #000 !important;
        text-align: center;
    }

    you will also need to lower the z-index of the layerslider, with css like this:

    #layer_slider_1 {
    z-index: 0 !important;
    }

    Now you have a box over your layerslider:
    2019-02-12-220321
    Please let us know if this helps.

    Best regards,
    Mike

    in reply to: tap page link on picture #1066219

    Hi,
    Is this a duplicate request for this one?
    From you image: https://imgur.com/a/eZ8KCLI
    it looks like you want the image in the tab to be a link, but it already a link for the tabs?
    Unless you want to link “to” the tabs from elsewhere?

    Best regards,
    Mike

    in reply to: Add URL to Image In Tab Section #1066200

    Hey marketingnr1,
    Sorry for the late reply, do you mean that you would like a image with a link in the content of the tab, or at the top in the tab?
    If you mean at the top, isn’t that already a link to switch between tabs?
    I’m not sure I understand correctly, do you have a page that we can see?

    Best regards,
    Mike

    in reply to: Text in Slider wird mobil nicht angezeigt #1066193

    Hey itsupport24,
    Sorry for the late reply, I took a look at your slider and found that your child theme style.css has this code in line 536-538 hiding the text:

    
    .ls-wrapper p.ls-layer {
    	display: none!important;
    }

    removing this code will show the text in your slider.

    Best regards,
    Mike

    in reply to: how to show hover image overlay permanently #1066187

    Hey sundara88,
    Sorry for the late reply, To show the hover title all of the time you could use the “opacity: 1;” but we will need to see your site to examine the sectors, please include a link.
    Also, your image is not working, please re-up.

    Best regards,
    Mike

    in reply to: change "from" in the contact form #1066184

    Hi,

    @rsplaul
    thank you for sharing, I’m sure this will be quite helpful to some.

    Best regards,
    Mike

    in reply to: Font size of blog page #1066180

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .title_container .main-title a {
    font-size: 40px !important;
    }

    This makes the “Blog” title large also.

    Best regards,
    Mike

    in reply to: Video in slide show not loading #1066173

    Hi,
    Sorry for the late reply, I believe that the version numbers you are talking about are for WordPress and not Enfold, as Enfold is now at v4.5.3
    I see that your test page is using Enfold v4.2.6, if I recall there were video issues with that version
    I tested the video links on my test site, using Enfold v4.5.3, in a “Easy Slider” & “Fullwidth Easy Slider” and they worked well.
    2019-02-12-190234
    Please try updating

    Since you will not be able to update automatically, here are the steps to update with the plugin
    *Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
    First go to your Theme Forest account and download the “Installable WordPress file only”.
    Downloading-the-wrong-zip
    1: please install the plugin: Update Theme and Plugins from Zip File
    2018-10-20-104358
    2: then go to WordPress > Themes > Add New > Upload
    2018-10-20-104649 2018-10-20-105401
    3: after the install, click “Return to Themes page” (NOT Activate)
    2018-10-20-105705
    4: success:
    2018-10-20-110104

    Best regards,
    Mike

    in reply to: Font size of blog page #1066169

    Hey Anj27,
    To change the line height, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    h3.slide-entry-title.entry-title a {
    line-height: 20px !important; 
    }

    Please adjust to suit.

    Best regards,
    Mike

    Hi,
    Odd I checked a few times this morning to ensure it was working.
    So I checked again and the check box was un-checked again?
    2019-02-12-180532
    So I checked it again, then cleared the cache on the homepage, went to #produkte, then /portfolio-item/baep/ then cleared the cache on that page, then I clicked “Zurück zu Produkte”, and it landed correctly on a desktop computer. I then did the same for /portfolio-item/burn/
    I then went back and forth 3 more times on each link without clearing the cache, each time it landed correctly.
    Did you disable the checkbox?
    Please check again.

    Best regards,
    Mike

    in reply to: Strange link on one page #1066164

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    I took a look at your settings for the “scroll to id” plugin, and found that the ” Use element’s custom offset (if it exists) when scrolling from/to different pages.” option was unchecked, most likely from disabling it while testing the other issue.
    For the top two products I adjusted the “back to” link with “-200” and cleared my cache, and they seem to land in the right place now.

    <p style="text-align: right;">Zurück zu <a class="ps2id" href="http://4u.your_site.me/#produkte" data-ps2id-offset="-200">Produkte</a></p>

    I test by assuming that if the transpernt menu bar has the “#produkte” blue background color, then it is in the right section. Is this correct?
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mobile speed #1065942
    in reply to: catalogue element Alignement Font #1065796

    Hey Diana,
    This is strange, adding the link to the title is creating the link 5 times, once around the image, then around the text, and 3 more times in the blank area.
    That is why there is a big gap.
    Please see the screenshot in Private Content area.
    Typically we advertise against adding links in the title fields.

    Best regards,
    Mike

    Hi,
    We look forward to your report.

    Best regards,
    Mike

    in reply to: Strange link on one page #1065787

    Hi,
    It looks like a stray widget, but if you can’t find it and want an easy way to remove it, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .widget .nested_nav .page-item-2081 {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: Accordion Elements Making Other Page Elements Disappear #1065784

    Hi,
    Thank you for the login, I noticed you have this error on the page:

    Failed to load plugin url: https://www.your_site.org/wp-content/plugins/popup-maker/assets/js/mce-buttons.min.js?version=1.7.30

    Please see the screenshot in Private Content area.
    You are also getting a “mixed content” error for this image:

    /uploads/2018/09/nancy_7532_533x533_cropped-80x80.jpg'

    This content should also be served over HTTPS, please try to manually correct.
    Please see the screenshot in Private Content area.
    I tried to use the Avia Layout Builder Debug tool to find any errors with the shortcode, but it found none.
    Typically this will find most errors, but I have seen times that we never found the error like this, but creating a new template from scratch solved the issue.
    Perhaps testing your other pages with the debugger will help.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Changing font size and color in blog element #1065776

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    h2.post-title.entry-title a {
    font-size: 22px !important;
    color: rgb(31, 135, 139) !important;
    font-weight: 700 !important; 
    }

    Best regards,
    Mike

    in reply to: Accordion Tabs Gap Between each Tab #1065774

    Hi,
    Thank you for the screenshots, when I check the source code of some of your text areas, there are line brakes that are causing the undesired brakes in the sentences, please try viewing these text blocks in the editor with the “text” tab and remove them.
    text-tab
    Please see the screenshots 1, 2 & 3 in Private Content area.
    For your paragraph font, it seems to be “esteban” for desktop and mobile because of this rule in your theme settings:

    body#top{font-size:20px;font-weight:normal;font-family: 'esteban', 'HelveticaNeue', 'Helvetica Neue', 'Helvetica-Neue', Helvetica, Arial, sans-serif;}

    and your headings are “montserrat”
    Please try going to Enfold Theme Options > Advanced Styling and choose the body element and choose the “montserrat” font.
    Or if you prefer, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top #main .avia_textblock p {
    font-family: "Montserrat" !important; 
    }

    As for the burger menu font, it shows as “montserrat” for me, but assuming that it is different on your iPhone, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .av-burger-overlay-inner li a span.avia-menu-text {
    font-family: "Montserrat" !important; 
    }

    Best regards,
    Mike

    in reply to: Preloader / Social Media Icons #1065442

    Hi,
    To change the color of all social icons, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top #wrap_all .social_bookmarks li a {
    color: red !important;
    }

    Please adjust the color to suit.
    If you would like certain one’s certain colors, then please include a link to your site so we can customize.

    Best regards,
    Mike

    Hi,
    Glad to hear, and sorry again.
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Sub Menu Will Not Stick #1065435

    Hi,

    @AdrianSmithUK
    & @ariane1001, we have found that there is a “if” statement in the menu.js that disables the sticky sub-menu. Please try to edit: \enfold\config-templatebuilder\avia-shortcodes\menu\menu.js line 57-61, look for:

    if( burger_menu.is(":visible") )
    					{
    						this.css({top: 'auto', position: 'absolute'}); fixed = false;
    						return;
    					}

    and change to:

    /*if( burger_menu.is(":visible") )
    					{
    						this.css({top: 'auto', position: 'absolute'}); fixed = false;
    						return;
    					}*/

    or you can replace the file with this modified one, please retain a copy of the old one should you wish to un-do this modification.
    (I will disable the link in a week so it doesn’t conflict with future updates)
    Thank you for your patience.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, Ismael found that the code in the menu.js on line 57 was not allowing the sticky sub-menu when the mobile menu is present, I commented it out and it now works. Please clear your browser cache a couple of times to clear the .js file, and check.
    Theis was the code:

    if( burger_menu.is(":visible") )
    					{
    						this.css({top: 'auto', position: 'absolute'}); fixed = false;
    						return;
    					}

    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Change Frame and "Send" Button Color in Contact Form #1065233

    Hi,
    It looks like you would like the header setup from the construction demo Please try going to Enfold > Header > Header Layout > Menu and Logo Position and choosing “Logo left, Menu below”
    Please let us know if that works for you. Please see our header documentation for other options.

    Best regards,
    Mike

    in reply to: Logo appearance issues on mobile #1065229

    Hi,
    That is a very good solution, thanks for sharing.
    Sorry again for the delay, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Color Section video (mp4) starting off gray/grey #1065228

    Hi,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .html_stretched #wrap_all,#main .avia-slide-wrap,#mep_0.mejs-container,#mep_0 video.avia_video {
        background-color: #fff !important;
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Enfold Image Resize Issue #1065227

    Hi,
    Sorry for the late reply, this is due to the default WordPress image compression, Enfold only tells WordPress what sizes it should make the compression is up to WordPress which uses the GD image library included with PHP, but it doesn’t account for bit depth & EXIF info, typically reducing these also produces a very low quantity of image, so there is a trade-off. You could try the functions in this article or try a different plugin to compress your images.

    Best regards,
    Mike

Viewing 30 posts - 23,101 through 23,130 (of 35,206 total)