January 11, 2019 at 3:16 pm #1052769
We have a site that shows as being insecure: https://www.destinationedinburghapartments.co.uk/
On ‘whynopadlock.com’ everything looks okay:
Your webserver is forcing the use of SSL.
Your SSL Certificate is installed correctly.
Your SSL certificate matches your domain name!
You have no mixed content.
This screenshot https://www.destinationedinburghapartments.co.uk/wp-content/uploads/2019/01/ (Purchase code hidden if logged out) -13.08.03.png shows the page is loading an image as a text file and I can’t see how that would be happening.
Is this being done via a script or do you know how we can stop this loading?
StevenJanuary 11, 2019 at 9:19 pm #1052912
I do not see where this image is being requested. Please try clearing the cache.
VictoriaJanuary 12, 2019 at 12:18 am #1052942
Hi Victoria, I cleared the cache but it still loads as before.
The site was cloned from another site that used this logo. Are there any scripts that load the main logo or can anyone think of another way to track down where it’s called from?
StevenJanuary 12, 2019 at 5:19 am #1052966
I took a look at your page and found that you are getting the mixed content error from the image:
(index):1 Mixed Content: The page at 'https://www.destinationedinburghapartments.co.uk/' was loaded over HTTPS, but requested an insecure image 'http://destinationedinburghapartments.co.uk/new/wp-content/uploads/2018/07/glorydays-draft-logo.png'. This content should also be served over HTTPS.
The image is in the “wp live chat” plugin.
I see there are a great many options in the plugin and many users, please check each user profile for the logo, or the other settings, or try disabling the plugin to verify it’s the issue.
MikeJanuary 15, 2019 at 4:22 pm #1054163
That’s great work – thank you for tracking that down. How did you find it?
StevenJanuary 15, 2019 at 11:35 pm #1054404
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