Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 11, 2019 at 3:16 pm #1052769
    bleepstudio

    Hi,

    We have a site that shows as being insecure: https://www.destinationedinburghapartments.co.uk/

    On ‘whynopadlock.com’ everything looks okay:
    Your webserver is forcing the use of SSL.
    Your SSL Certificate is installed correctly.
    Your SSL certificate matches your domain name!
    You have no mixed content.

    This screenshot https://www.destinationedinburghapartments.co.uk/wp-content/uploads/2019/01/Screenshot-2019-01-11-at-13.08.03.png shows the page is loading an image as a text file and I can’t see how that would be happening.

    Is this being done via a script or do you know how we can stop this loading?

    Thanks
    Steven

    January 11, 2019 at 9:19 pm #1052912
    Victoria

    Hey Steven,

    I do not see where this image is being requested. Please try clearing the cache.

    Best regards,
    Victoria

    January 12, 2019 at 12:18 am #1052942
    bleepstudio

    Hi Victoria, I cleared the cache but it still loads as before.

    The site was cloned from another site that used this logo. Are there any scripts that load the main logo or can anyone think of another way to track down where it’s called from?

    Thanks
    Steven

    January 12, 2019 at 5:19 am #1052966
    Mike

    Hi,
    I took a look at your page and found that you are getting the mixed content error from the image:

    (index):1 Mixed Content: The page at 'https://www.destinationedinburghapartments.co.uk/' was loaded over HTTPS, but requested an insecure image 'http://destinationedinburghapartments.co.uk/new/wp-content/uploads/2018/07/glorydays-draft-logo.png'. This content should also be served over HTTPS.

    The image is in the “wp live chat” plugin.
    2019-01-11-221038
    I see there are a great many options in the plugin and many users, please check each user profile for the logo, or the other settings, or try disabling the plugin to verify it’s the issue.

    Best regards,
    Mike

    January 15, 2019 at 4:22 pm #1054163
    bleepstudio

    HI Mike

    That’s great work – thank you for tracking that down. How did you find it?

    Cheers
    Steven

    January 15, 2019 at 11:35 pm #1054404
    Mike

    Hi,
    Just digging though the source code :)
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

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