Hi,
Please do, thanks.

Best regards,
Mike

Hi,
I added the email icon next to your email address as an example, first I went to a post using the classic editor and use the shortcode wand to get the icon:

then I choose the icon and changed the size to 20px:

the tool gave the shortcode for the icon:

you could use the shortcode as is, but I want to remove the left alignment, so I used this code:

[av_font_icon icon='ue805' font='entypo-fontello' size='20px'][/av_font_icon]

I then pasted it in your text editor in the “text” tab, not the visual tab:

Please give this a try if you want to add more icons.

Best regards,
Mike

Hey LiisW,
We will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thank you, I was able to login, I found that your wp-config had malicious code added to it, I found that this same code has been used many times

I removed the code but your site is still down, I don’t see anything else I can do to help, because there is no telling what it has done to your site.

I recommend asking Godaddy if they have a backup of your site that they can upload, otherwise you will need to delete it and start over. Sorry for the bad news.

Best regards,
Mike

Hi,
Thanks for the login, I found that your PHP version is 5.3.29, where the minimum is v5.6, v7.0 would be better.
Please ask your webhost to update your PHP.
If this doesn’t solve, I will try installing for you with FTP, just include the ftp login, in the Private Content area, after your PHP is updated.

Best regards,
Mike

Hi,
Glad Rikard could help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey attifilm,
Please check that the zip file is only the theme, and not the zip that contains the extra files that you downloaded from Theme Forest (themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip)
inside of that zip is enfold.zip, which you can upload, if you open that zip it will look like this:

If you are still getting the error, please include a admin login in the private content area so we can be of more assistance.

Best regards,
Mike

Hi,
Does the title have a special character in it?
I searched for “Free updates & support” in my database with PHPMyAdmin:

and this is how it’s stored in the database:

you can see that the shortcode of the page and the text is stored together, and since it’s a title, search & replace of this might work better:

heading='Free Updates & Support'

Your 200 hits could have been from revisions, so you can disable and remove Revisions from your database with one of these plugins

Best regards,
Mike

Hey comkapi,
Sorry for the late reply, this issue has been reported to the dev team, and I will report back once we hear from them.
Meanwhile, Can you please include a admin login in the private content area should they wish to confirm your settings.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hey JuliaNoordenbos,
Thank you for the login, I was able to login. Typically this error occurs when someone has un-closed HTML tags in the title fields of an element, such as the <strong> tag
I took a look at your page and found a missing closing tag </strong> in your title field, I corrected it and saved your page. Please check and look for this in your other pages.

Best regards,
Mike

Hey angga,
When you buy the Enfold – Responsive Multi-Purpose Theme you get all of the demos included.
To import one of the demos go to: Enfold Theme Options > Demo Import > Import demo files
If you have any trouble importing a demo we will be happy to help, simply open a support thread at our forum.
For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Thank you for choosing Enfold!
Best regards,
Mike

Hi,
Glad Rikard could help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

Hey ChichesterDesign,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.home .flex_column_table.-flextable .flex_column_table_cell:nth-child(n+2) {
    background-color: transparent !important; 
}

Best regards,
Mike

Hi,
Thank you for the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

Best regards,
Mike