Forum Replies Created
-
AuthorPosts
-
April 28, 2019 at 7:02 pm in reply to: Pseudo ::before/::after elements not being added in HTML #1095072
Hey sugadaddy,
Sorry for the late reply, thank you for the login, I took a look at your elements and how your css is only working on the first element. I found that your css is too specific and only points to the first one. Which may be good because you will want different :before & :after colors for the different sections. To target the lower section please try this css:#top #av_section_5 .headline > h2 > span::before { right: 100% !important; width: 300px !important; border-style: solid !important; background-color: #fff !important; border-bottom-width: 2px !important; content: "" !important; display: block !important; position: absolute !important; top: 50% !important; border-width: 0 !important; } #top #av_section_5 .headline > h2 > span::after { left: 100% !important; width: 300px !important; border-style: solid !important; background-color: #fff !important; border-bottom-width: 2px !important; content: "" !important; display: block !important; position: absolute !important; top: 50% !important; border-width: 0 !important; }Best regards,
MikeHi,
Sorry for the late reply, I understand that the site is temporarily working for you now, but I also see that you are using Enfold v4.5.5, when you have a good time to test, please try updating to v4.5.6 there were many fixes included.Best regards,
MikeHi,
@amepro, Please try this solution or please include admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey Ken Davison,
Sorry for the late reply, I have taken a look at your site and see that it is quite old, Enfold Version: 3.2.3, and you are using WordPress v5.1.1
It sounds like the old owner doesn’t have access to the Theme Forest account to update the theme, nor do you. I would recommend purchasing a license here which will allow you to update the theme and get up to a year of support for only a little more, look for the “Extend support to 12 months” check box, which is a great value.
You can then login to the support forum and we can assist with your updates and issues for the next year.
Thank you we look forward to assisting you.Best regards,
MikeHi,
Thanks for the link, when I try to login I get this error:Forbidden You don't have permission to access /wordpress_2/wp-admin/index.php on this server.Please check the permissions for this login.
Best regards,
MikeApril 28, 2019 at 5:29 pm in reply to: Update Failed: Download failed. A valid URL was not provided #1095054Hi,
Thanks for the hosting login, but I can’t login to the cPanel, I can see the user name but not the password.
Do you know it?
Is there another link that automatically logs you into the cPanel? I didn’t see it in the hosting panel.Best regards,
MikeHi,
Thanks for the login info, So to correct this we will first disable the auto sidebar nav, by going to
Enfold Theme Options > Sidebar Settings > Page Sidebar navigation and unchecking, and saving.
Now we will create a new menu for the sidebar, and add your pages.
Then we will add the “Navagation Menu” widget and select your new menu.
I have done this for you, Please clear your browser cache and check.Best regards,
MikeHi,
Please try this code instead in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.responsive #top.home .container { max-width: 1200px !important; } #top.home #av_section_1 > div.container { background-color: #97c83c !important; } #top.home #av_section_1 { background-color: #f8f8f8 !important; }Best regards,
MikeHi,
Thanks for the ftp login, I was able to correct the error message, but your video doesn’t play and I see any errors for it.
Your child theme has a lot of custom files in it, are they all currently needed? Please try removing all of the custom files and see if the error continues. Then you can include them one at a time until the error occurs, to find the issue.Best regards,
MikeApril 28, 2019 at 2:31 pm in reply to: Need update on theme, but have lost the Themeforest account. #1095025Hi,
It would be in your Theme Forest account unless you saved it to your computer?
But if you can’t login to your Theme Forest account you can’t update your support contract and login to your support account. This is a very old version.
Theme Forest was not able to verify your account and reset your email?
What was your support login email?Best regards,
MikeHi,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { #top .template-page.content { float: none !important; } }Then clear your browser cache and any cache plugin, and check.
Best regards,
MikeHey ashforthmarketing,
Sorry for the late reply, I have logged into your site, but see that the 1/3 column is at the top of the page.
Please see the screenshot in Private Content area.
I also see that you are using WordPress v5.1.1, so perhaps this has been solved?Best regards,
MikeHi,
Sorry for the late reply, I have taken a look at your page and see that you are using Enfold v4.2.2 with WordPress v5.1.1
Please try updating to Enfold v4.5.6, if this doesn’t help please include admin login in the Private Content area so we can be of more assistance.Best regards,
MikeApril 28, 2019 at 2:00 am in reply to: Need update on theme, but have lost the Themeforest account. #1094998Hey Sammi,
Sorry for the late reply, I see that you are using Enfold v3.0.2
Which WordPress version are you using?
What is your PHP version?
Assuming that your WordPress updated to v5 and now your site is not working, please try downgrading to version 4.9, a good plugin to help with this is WP DowngradeBest regards,
MikeApril 28, 2019 at 1:32 am in reply to: Update Failed: Download failed. A valid URL was not provided #1094996Hey animationandartschoolgoa,
Sorry for the late reply, but your site seems down, please check.Best regards,
MikeHi,
To target the top container_wrap only you could use this css:#top > #main > .container_wrap {background-color: rgba(255,255,255,0.2);}but that container already has the background image so I don’t think is’s going to help you. I assume you want to chage the color of the “header” but it’s already this color, so I’m not sure what you want to change?
Best regards,
MikeHi,
Sorry for the late reply, to add a red background color to your top button, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#menu-item-53 { background: red !important; }Best regards,
MikeHi,
Sorry for the late reply, I took a look at your footer and found that some css in your child theme is setting the color of your footer from black to gray:#top #main .container_wrap {background-color: rgba(255,255,255,0.2);}Your footer text seems to be the correct color (#fff)
So I believe it’s a conflict is css, are there any other areas with the wrong colors?Best regards,
MikeHi,
Sorry, our dev team has isolated the issue but yet doesn’t have a final solution for it. Thank you for your patience.Best regards,
MikeHi,
Thank you, turning off the merged js and then turning back on seemed to have solved it. Please check when you get a chance.Best regards,
MikeApril 27, 2019 at 11:31 pm in reply to: Tab element displays the number "1" when there is no Tab Title entered. #1094985Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)Best regards,
MikeHi,
Please try removing this last solution, and try this one instead
Sometimes the functions.php will require scripts to be added via ftp, please provide logins in the Private Content area if you would like a hand with it.Best regards,
MikeHi,
I commented out the function avia_apply_quant_btn, but I believe your merged js is still showing it, please disable your performance js & css merging, or Please include an admin login in the Private Content area.Best regards,
MikeHey jonrouse,
This css will remove the spinner:#top .avia_search_element .ajax_load .ajax_load_inner{ display: none !important; } #top .avia_search_element form.ajax_loading_now .av_searchsubmit_wrapper{ padding-right: 0px !important; } #top .avia_search_element .ajax_load{ width: 0px !important; display: none !important; }but you will still have animation in the button, perhaps a better approach will be to edit line 1346 of the \enfold\js\avia.js
file, look for:minChars: 3,and change to:
minChars: 999,Best regards,
MikeHey schweg33,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (min-width: 1440px) { #top #av_section_1 { max-width: 1200px; margin-left: 120px; } }Best regards,
MikeHey JordanTH3,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#av_section_2 .flex_column.avia-builder-el-7 { border-radius: 10px !important; border: 2px solid; padding: 20px; margin-top: 20px !important; }Then please clear your browser cache and check.
Best regards,
MikeHey JordanTH3,
I took a look at your page and see that the contact form title is white right now, to change Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.avia_ajax_form h3 { color: red !important; }Please adjust to suit, then clear your browser cache and check.
Best regards,
MikeHey JordanTH3,
Do you mean the email and phone icons? If it’s other ones please include admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey dawnmarife,
To add the margin for mobile devices, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 467px) { body .av-special-heading .av-special-heading-tag { margin-bottom: 20px !important; } }This css will add a bottom border:
@media only screen and (max-width: 467px) { body .av-special-heading .av-special-heading-tag { margin-bottom: 20px !important; border-bottom: 2px solid; } }Best regards,
Mike -
AuthorPosts
