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Viewing 30 posts - 20,671 through 20,700 (of 35,061 total)
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  • Hi,
    Thanks for the link, I see that you have a few test orders but I don’t see where I can view the download page as in your screenshot so we can adjust the table. Please provide the link or explain the “test” account details so I can create a test purchase and examine the download page.

    Best regards,
    Mike

    in reply to: Icon after text not showing up correctly #1118266

    Hey garretfw,
    This is a duplicate question, let’s please continue in the other thread.

    h1 > .av_font_icon {
    display: inline-block !important;
    }

    Best regards,
    Mike

    in reply to: Icon Next to "Back" text #1118265

    Hey garretfw,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    h1 > .av_font_icon {
    display: inline-block !important;
    }

    Please clear your browser cache and check.
    I recommended adding a custom class to your icons, so we can be more specific in the css, you can enable this option by going to Enfold Theme Options > Layout Builder > Show element options for developers and adjusting the css to suit.

    Best regards,
    Mike

    in reply to: Transparent Header and Slideshow are White in IE #1118243

    Hi,
    The pass is because the file is protected, so you would need to extract the file then upload via ftp as I described above. If this still is not working for you please include ftp access and I will try to install the beta for you.

    Best regards,
    Mike

    in reply to: Transparent Header and Slideshow are White in IE #1118088

    Hey ind-image,
    In the Private Content area is a beta version with the latest fixes which has solved many IE & Edge issues so perhaps this will help you also.
    The easiest and safest way to test the beta version is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Site-error in IE #1118084

    Hey Tim,
    In the Private Content area is a beta version with the latest fixes which has solved many IE & Edge issues so perhaps this will help you also.
    The easiest and safest way to test the beta version is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Recent posts and date cannot be translated #1118079

    Hi,
    Thanks for the feedback, I added “#top:lang(hu)” to the script so the dot will only show for the HU language. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: HL in LayerSlider on mobile devices #1118074

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Importing the Enfold 2017 demo #1118072

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: IE 11 Page rendering problems #1117938

    Hi,
    Glad to hear, I have not seen this error before, perhaps it occurred on the switch over? Shall we see if you get another error message?

    Best regards,
    Mike

    in reply to: ENFOLD THEME QUESTION #1117937

    Hi,
    Sorry Theme Forest doesn’t allow individual discounts. The good news is that you will receive 6 months of support in our forum with your new license, plus for a few dollars more you can upgrade for a full year.

    Best regards,
    Mike

    in reply to: Recent posts and date cannot be translated #1117933

    Hi,
    Thanks for the link, I added this function in your child theme functions.php:

    function custom_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      $('#archives-2 li a').each(function() {
        var text = $(this).text();
        $(this).text(text.replace('2019', '2019.')); 
    });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Please check

    Best regards,
    Mike

    Hi,
    Thank you for the screenshots, this helps a lot, I have not seen this before were two menus showed at the same time.
    So right now the mobile menu is showing no items on mobile size, only the Mega mobile menu is, Please see the screenshot in Private Content area. I could not reproduce this on my localhost, but I notice that you have a plugin called “Max Mega Menu” if you deactivate this or any other plugin is it corrected?

    Best regards,
    Mike

    in reply to: Menu update problem #1117679

    Hi,
    I tried to follow along with your video but each of the elements worked correctly and displayed the previews, I was also able to edit the lorem ipsum on the location page.
    I enabled “Always load all elements” in your Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Did you try disabling your plugins? What PHP version is your site using?
    Now the icons only don’t animate when linked directly, like the link in the Private Content area?
    Because that is true for me, but going to the page via the menu the icons animate.
    I don’t see any errors from your site, we could remove the animation and force the icons to show, but you want the animation, correct?
    I would recommend using the updated version because there are known bugs in your version that may show as other issues.

    Best regards,
    Mike

    in reply to: IE 11 Page rendering problems #1117663

    Hi,
    Yes, you should unzip first, please see Private Content area.

    Best regards,
    Mike

    in reply to: Recent posts and date cannot be translated #1117660

    Hi,
    To add the dot in your date please add it in the date field at: WordPress > Settings > General > Date Format
    2019-07-10-224255

    Best regards,
    Mike

    in reply to: Internet Explorer issues enfold #1117657

    Hi,
    I checked the site with Chrome, Firefox, Edge & IE11 and it seems that everything is working, which element is not working?
    I also tested both of your sites and it looks like you can improve your load time by compressing your images, there are many plugins that will do this.

    Best regards,
    Mike

    in reply to: Sub Menu Font size #1117651

    Hi,
    Please change your css to this:

    h3.av-masonry-entry-title.entry-title {
    font-size: 30px !important;
    color: red !important;
    }

    Best regards,
    Mike

    in reply to: Whitespace element displaying a gray border #1117268

    Hi,
    Thanks for the login,
    I checked your page “AAA HOME Last Version EN” but I didn’t see any gray borders, can you include a screenshot of the gray borders.

    Best regards,
    Mike

    in reply to: Importing the Enfold 2017 demo #1117263

    Hey novaagencia,
    I see that your LayerSlider is not installed correctly because your PHP ZipArchive extension is not enabled by your webhost, please ask your webhost to enable so we import the slider for you.
    I also took a look at your settings and enabled Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements.

    Best regards,
    Mike

    in reply to: Sticky header and phone number on mobile #1117260

    Hey sparkzilla,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) {
      .responsive #top #wrap_all #header {
        position: fixed !important; 
      }
    }

    Best regards,
    Mike

    Hey kapteina,
    Sorry for the late reply, Please link to the page in the screenshot so we can examine the page sectors and assist.

    Best regards,
    Mike

    in reply to: Internet Explorer issues enfold #1117257

    Hey joostp37,
    Sorry for the late reply, In the Private Content area is a beta version with the latest fixes which has solved many IE & Edge issues so perhaps this will help you also.
    The easiest and safest way to test the beta version is to rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: How to include iframeResizer.min.js script #1117256

    Hey norwestarch,
    To add a script to your WP site you will need to upload it and adjust this function so the path is correct and add it to your functions.php:

    function my_custom_scripts() {
        wp_enqueue_script(
            'custom-script',
            get_stylesheet_directory_uri() . '/js/my_custom.js',
            array( 'jquery' )
        );
    }

    I see that you are not using a child theme, I would point out that without using a child theme your customizations will be lost on the next update.
    Please use our pre-built child theme
    You will want to take a couple of steps, 1: please export your theme settings at: Enfold Theme Options > Import/Export > Export Theme Settings File to your computer, this is just for backup.
    2: Once you install your child theme, please import your parent theme settings at:
    Enfold Theme Options > Import/Export > Import Settings from your Parent Theme
    Then you’ll need to re-set your menu options.
    Finally, sometimes it is necessary to save your theme options one more time, to encourage the settings to be saved and activated in the merged /wp-content/uploads/dynamic_avia/ folder, a simple way to do this is to go to General Styling > Quick CSS field and place a space in the field so the theme options “Save all changes” button is clickable.

    Best regards,
    Mike

    in reply to: Can not Update Enfold #1117254

    Hey Balslev,
    I see that you are using Enfold v4.5, to update this version you will need to manually update via ftp.
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Reduce the size of a pop-up window #1117253

    Hey CADCOM,
    Sorry for the late reply, I tried to take a look at your popup yesterday and today, but I either get a spinning wheel or the page reloads.
    But from seeing that the page is loading from javascript I don’t think we will be able to adjust the popup. Can you think of any other way we can see the popup?

    Best regards,
    Mike

    in reply to: Hide burger menu on desktop #1117250

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #advanced_menu_toggle, #advanced_menu_hide {
    visibility: hidden !important;
    }

    Best regards,
    Mike

    in reply to: Blog Featured Image- Unable to Resize #1117249

    Hey radikio123,
    Please try using the plugin Simple Image Sizes, you will be given the chance to edit the sizes WP creates after an upload, and which size will be used for each element.
    In WordPress > Dashboard > Settings > Media > Media Settings you will be able to set the sizes, then please use the regenerate thumbnails option afterward.

    Best regards,
    Mike

    in reply to: Content not showing in Firefox #1117247

    Hi,
    Glad to hear you have it sorted out now.
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 30 posts - 20,671 through 20,700 (of 35,061 total)