Hi,
Thank you for the FTP access, I updated your theme and gave it a quick check and it seems to be working correctly, but please check yourself. Please try installing the WP Mail Logging plugin. Also please ask your webhost if they require a reply-to or other fields in the mail header, or a matching mail domain to the server.

Best regards,
Mike

Hey LodiPlanting,
Sorry for the late reply and thank you for the login, first I see that you are using v4.5.2 and recommend updating to v4.6 which includes quite a few fixes. (please see the updating note below)

Then I recommend installing the plugin WP Mail Logging to see if WordPress is sending the emails, often if it is getting an error it will also show this in the log.

If WordPress is sending the mail your webhost may require a reply-to or other fields in the mail header, or a matching domain as the server, as a spam deterrent, please ask about their requirements. (I see that your mail server in on .nl but your mail address is .be)

— updating —
v4.5.2 must be updated via ftp, if you would like assistance with this please let us know.

The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Should you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Please note that when you removed the image from the second cell to test the image size you added the image back as a background image to the cell and not in an image element like all of the other cells. This is why you don’t have the same options. Please try adding the image to an image element within the cell.

For having the text show always and the background color only on hover, we do not have that option built-in, but I have created this effect in the first cell by changing the Caption > Caption Appearance option to “only display on hover” as above, and then adding this css in your Enfold Theme Options > General Styling > Quick CSS field:

/* to show text on grid cell image always & background color on hover */
#collections .av-image-caption-overlay {
    opacity: 1 !important; 
}
#collections .av-caption-image-overlay-bg {
	background-color: transparent !important; 
}
#collections .av-image-caption-overlay:hover .av-caption-image-overlay-bg {
	background-color: #6786a1 !important; 
}

Please clear your browser cache and check.

Best regards,
Mike

Hi,

@Roine ShortPixel has clarified the compatibly question with Simple Images Sizes:

The solution to this is to deactivate ShortPixel when such an image regenerate plugin is active and used. Once it has finished regenerating image, the plugin can be deactivated and ShortPixel can be activated.

In your specific case with “Simple Image Sizes”, if just have it active but you don’t use it to regenerate thumbs I’d say it would be safe to just dismiss the message.

Cropping can also be disabled with the function found in the functions.php starting on about line 168:

Please see this post for adding the function to your child theme.

Best regards,
Mike

Hey Tracy,
Please see Private Content area.

Best regards,
Mike

Hi,
I do not have an iPhone, but I checked in Chrome emulating as a mobile device, and for me, all 3 sites were only showing one flag.
This css seems to correct, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

@media only screen and (max-width: 767px) { 
.language_en .language_flag img,.language_de .language_flag img {
	height: 14px !important; 
    width: 20px !important; 
}
}

After applying the css, Please clear your browser cache and check.

Best regards,
Mike

Hey southblade,
Thank you for the login, I see that your error when trying to install the demo is:

/wp/wp-admin/admin-ajax.php: Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I also see that your PHP version is v5.6.35, which is older than the WordPress minimum, please ask your webhost to update your PHP to v7.1
Also ask your webhost to check the error logs to see if they can tell the cause for this error. It could be a server security setting such as ModSec, or something else.

Best regards,
Mike

Hi,
Thanks for the link, when you translated the page it created a new page with a new page ID, so the css above will not work on this or any other page. Typically this is desired because we would not be sure that the css would create strange results in sections that we don’t want it to.
So to correct this we will adjust the page ID to match this new page, like this:

#top.page-id-7510 .av_one_third.av-zero-column-padding .av_promobox:first-child {
	margin: 0 !important; 
}
#top.page-id-7510 .av_one_third.av-zero-column-padding .av_promobox:nth-child(2) {
	margin: 0 !important; 
}

After applying the css, Please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,

@Guenni007, great tip thank you.

Best regards,
Mike

Hi,
@GROSSfranz
Please open your own thread so that you can see private content.

Best regards,
Mike

Hi,
When you want the category to so again remove the function above, or I could remove it for you now and you can change the items to draft status.
For the mega menu links, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.header_color .main_menu ul ul a {
	color: #000 !important;
}
.header_color .main_menu ul ul a:hover {
	color: red !important;
}

Best regards,
Mike

Hi,
Thank you for the export, the slider works well on a clean install with only the woocommerce plugin.
I see that you have a couple of warnings for “popupaqib” & “woo-category-slider-grid” Please see the screenshot in Private Content area. Please try disabling these and Then clear your browser cache and any cache plugin, and check again. I also see this error:

MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled

Please also test without the password on the page.
An error on the page could cause the layerslider to stop working.

Best regards,
Mike

Hey tomhilditch,
To change the layout for archive pages please try adding this code to the end of your functions.php file in Appearance > Editor:

This is for the grid layout

add_filter('avf_blog_style','avia_change_archive_blog_layout', 10, 2); 
function avia_change_archive_blog_layout($layout, $context){
if($context == 'archive') $layout = 'blog-grid';
return $layout;
}

This is for the large featured image layout

add_filter('avf_blog_style','avia_change_archive_blog_layout', 10, 2); 
function avia_change_archive_blog_layout($layout, $context){
if($context == 'archive') $layout = 'single-big';
return $layout;
}

Please let us know if this helps.

Best regards,
Mike

Hi,
Sorry for the late reply, I have included a link to the Band Demo homepage shortcode in a text file in the Private Content area.
You can add it to a page on your site by pasting it into the debugger field, please see how to Enable Avia Layout Builder Debugger.
Please let us know if we can be of more assistance.

Best regards,
Mike